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4.7 out of 5

"Staff were very helpful. It was clean and comfortable. " More

By a verified traveller on Fri 09 Feb 2024

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Hotel Description

A family-friendly stay in Ubud awaits you at Best Western Premier Agung Resort Ubud. Within a 20-minute stroll, you'll find popular places like Ubud Traditional Art Market and Ubud Palace. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa, and a restaurant.

A day of pampering at Taman Nirwana Spa can include hot stone massages, body wraps, and mani/pedis. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, kids' swimming pool, and pool loungers as well as access to free bike rentals. Business travelers can take advantage of meeting rooms and a 24-hour business center. Other amenities include free WiFi in public areas, a snack bar/deli, and free babysitting. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free area shuttle.

Attractions within a 10-minute drive of this 4-star Ubud hotel include Ubud Monkey Forest and Campuhan Ridge Walk.

Deluxe Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$114* Per night/room 20 May - 21 May

Suite, 1 Queen Bed, Non Smoking (Living Room;Larger Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed, Non Smoking, Pool View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds, Non Smoking, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Best Western Premier Agung Resort Ubud ratings based on 10 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Premier Agung Resort Ubud

Everyone (4) Couples (3) Family (2)
5 out of 5
Staff were very helpful. It was clean and comfortable.

Posted by on 9 Feb. 2024

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4 out of 5
Great location near Ubud town. Very efficient staff and friendly. Very spacious and clean rooms Nice pool and poolside bar. Breakfast is only area needing improvement- more hot dishes ie grilled tomatoes, bacon and mushrooms I would definitely staff there again !

Posted by on 28 Feb. 2020

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Comment from Hotel Management

6 Mar. 2020 by Beny

Thank you very much for choosing us as your destination stay in Bali. I'm glad to hear that you really enjoy your stay with us. I hope we could see you again in the nearest future. Again Thank you very much and Have a pleasant day.

4 out of 5
great pool side rooms. proximity to the town and shopping was great.

Posted by on 11 Sep. 2019

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5 out of 5
We really enjoyed our stay with the Best Western Premier Agung Resort Ubud. They upgraded us and the room was amazing and the pool was even better. The staff had very good English and would help us with all we needed to know. The breakfast was good and in a nice location of the resort. The lady that works in the pool bar in particular was so attentive and kind. Was in a good location we found it easier to walk into town rather then getting a shuttle bus as it was a 15 minutes or less walk. We will definitely be staying back here again.

Posted by on 24 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Vendy Saswitra

Warm Greeting from Best Western Premier Agung Resort Ubud, Thank you for your wonderful review, We glad that our service could be part of your memorable vacation, and we happy that our staff could deliver greet service during your stay... look forward to greet you back to our resort for your next vacation.... look forward to greet you back in our resort for your next journey... sincerely yours, Vendy Saswitra Front Office Manager

4 out of 5
Breakfast is average. Food and drink at the hotel were overpriced. Friendly staff. Free shuttle service to Ubud centre.

Posted by on 19 Jul. 2019

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Comment from Hotel Management

2 Aug. 2019 by Vendy Saswitra

Warm Greeting from Best Western Premier Agung Resort Ubud, Thank you for your feed back, your feed back is really valuable for us to grow better on future, we will evaluated the pricing and thank you for your compliment of our services... look forward to greet you back to our resort for your next vacation.... sincerely yours, Vendy Saswitra

5 out of 5
Afternoon tea ........................................... nice

Posted by on 19 Jun. 2019

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Comment from Hotel Management

26 Jul. 2019 by Vendy Saswitra

Warm Greeting from Best western Premier Agung Resort Ubud, Thank you for your your feed back, we glad you enjoy our afternoon tea, and we hope we could create a memorable memories during your vacation. look forward to greet you back to our resort on your next vacation. sincerely yours, Vendy Saswitra Front Office Manager

5 out of 5
Absolutely cannot fault this hotel. Rooms, staff, service, breakfast, surroundings all fantastic. I hope to have the opportunity to stay here again! Thank you Best Western

Posted by on 13 May 2019

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Comment from Hotel Management

16 May 2019 by Vendy Saswitra

Warm Greeting from Best Western Premier Agung Resort Ubud, Thank you very much for your wonderful review, we so glad that our staff could create a memorable holiday and our services make your holiday memorable.. we wish to greet you back in our hotel for your next vacation in near future... sincerely yours, Vendy Saswitra

5 out of 5

Great hotel 10 minute walk to down town Ubud

Pros: Staff and location
Great hotel fantastic staff and only 10 minute walk to down town Ubud

Posted by , from Bathurst, Australia on 8 Apr. 2018

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Comment from Hotel Management

9 Apr. 2018 by Dea Meidyta Aciandra | Front Office Manager

Dear Mr / s Dee, Sunny Greetings from Best Western Premier Agung Resort Ubud ! Thank you very much for your perfect rating with us. We are happy to serve all of our guest who satisfied with our hotel services and product. Our hotel was located in best place to explore surrounding Ubud. Otherwise, calm ambience still able to touch for relaxiing mind in peaceful. We are looking forward to welcoming you again in near future. Thank you. Warmest Regards, Dea Meidyta Aciandra | Front Office Manager

5 out of 5
I went here with my 2 boys 10 and 13 we really enjoyed our stay it’s in a more rural setting than in the city bustle the room was great and staff fantastic they made us feel really welcome we will definitely be returning.

Posted by , from Brisbane Australia on 6 Apr. 2018

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Comment from Hotel Management

9 Apr. 2018 by Dea Meidyta Aciandra | Front Office Manager

Dear Mr / s. Daniel, Thank you for your perfect score to our hotel and nice share about your experience during your stay with us. With pleasure, We will give all the special thing with our best effort for made guest stay being memorable one. Please do emailing to us if you had some plan for visits us again in near future. Have a bless day. Warmest Regards, Dea Meidyta Aciandra | Front Office Manager

5 out of 5

Ubud hotel in great location

Pros: Location was great. Shuttle bus excellent. Very clean room. Friendly staff. Excellent food/restaurant.
Cons: Hotel does need to ensure taxi service they provide is suitable for the guests needs.
Location: Central walking distance to Ubud. Close to rice paddies and great scenery. Lots cafes, restaurants, markets on main street in Ubud.
We stayed at this hotel for seven days. Great location, we walked around and saw lots of rice paddies, ducks and village life. Hotel is close enough to walk down to the main street where the market and lots of cafes, restaurants are. Also hotel does have a free shuttle bus that goes down several times a day and back again. Easy to use, you just book at the reception. We often walked down, had dinner and got the bus back up after dinner. Hotel supplied free afternoon teas every day between 4 and 5pm, these were really good, tea, coffee and a selection of little cake or savouries. Breakfast was great. Lots to choose from and plenty of it. Staff were friendly. Our room was very clean, bathroom very clean, shower with lots of hot water. Two swimming pools. Also hotel supplied two large bottles of free water daily. Overall a very good stay and I would stay here again if visiting Ubud. Only negative experience was, the hotel offered tours, so we booked a taxi for a tour through the hotel. Hotel assured us driver spoke good English. But driver spoke virtually no English. The day was a disappointment, with no information from driver, we really had no idea of where we were or what anything meant. Next time we would book taxi on the street, talk to the driver first. But overall Hotel very good, very clean and good value for money.

Posted by , from Australia on 18 Feb. 2018

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Comment from Hotel Management

22 Feb. 2018 by Dea Meidyta Aciandra | Front Office Manager

Dear Mr / s. Soren, Sunny Greetings From Best Western Premier Agung Resort Ubud ! Thank you very much for your details and pleasant constructive feedback about your experience during your stay with us. First of all please accept our sincere apologies for inconvenience your tour experience regarding the driver who bring you in East Part of Bali. Basicly all the driver can speak in English as well eventhough they were not mention anything meant. Otherwise, professional guide will be available for make your tour more means and enjoyable one. For the furthermore, we continued your feedback to our companion for tour. In order that, we expect if they will be build some of retrained for ensure even the driver can provide pleasant tour. Thank you for your valuable input about nice words almost all of our service and facilities provided such as location, shuttle, food in restaurant, cleanliness of room, friendliness of staff, plenty of evening tea, etc. In Best Western Premier Agung Resort Ubud, we try hard to provide best service and facilities to our guest for make their stay was pleasant. With good value for money, I hope if we were able to good choice as best accomodation to accompany you during your plan to travel in Bali, Ubud area. Please let we know if you had next plan for travel in near future for make improvement to our service. Warmest Regards, Dea Meidyta Aciandra | Front Office Manager

About the Best Western Premier Agung Resort Ubud - CHSE Certified

Location Jalan Sriwedari No. 99, Gianyar, Ubud, Bali 80571

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Best Western Premier Agung Resort Ubud offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Spa services, a library, and a terrace are also featured at the family-friendly Best Western Premier Agung Resort Ubud. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Ubud hotel is smoke free.

  • 75 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 2016
  • Deli
  • Childcare (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (free)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free long-term parking , Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Best Western Premier Agung Resort Ubud offers 75 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature down comforters. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Separate bedroom
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Private fenced yard
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Best Western Premier Agung Resort Ubud has a restaurant on site.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Hot stone massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 15
  • Check-in time ends at 3 AM

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property provides 2 nights of accommodations when the Bali airport is closed on day of departure. Guests must show flight ticket to front desk confirming departure on day of closure.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Best Western Premier Agung Resort Ubud

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.

Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No lifts
  • Children stay free
  • Service animals not allowed
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Children stay free - maximum age 6
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 175000 for adults and IDR 87500 for children
  • Airport shuttle fee: IDR 500000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 500000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Premier Agung Resort
  • Best Western Premier Agung Ubud
  • Best Western Premier Agung
  • Best Premier Agung Ubud Ubud
  • Best Western Premier Agung Resort Ubud Ubud
  • Best Western Premier Agung Resort Ubud Hotel
  • Best Western Premier Agung Resort Ubud Hotel Ubud
  • Best Western Premier Agung Resort Ubud CHSE Certified

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.