4.7 out of 5

"My stay at the Langham was only short. However the experience was wonderful - great service - great accomodations - great location. Highly recommend s ... " More

By a verified traveller on Tue 17 Oct 2017

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Hotel Description

A luxury stay in the heart of Auckland awaits you at The Langham, Auckland. Within just a 15-minute stroll, you'll find popular places like University of Auckland and Auckland Town Hall. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

All 409 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, iPod docks, and in-room childcare. Refrigerators and round-the-clock room service make in-room dining convenient. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Coffee/tea makers, free newspapers, and safes are also available.

A relaxing visit to Chuan Spa can include deep-tissue massages and hot stone massages along with detox wraps, body wraps, and Ayurvedic treatments. The restaurant, Eight, is open for breakfast, lunch, and dinner. Palm Court is the hotel's own Champagne bar, serving drinks along with breakfast and lunch. Enjoy the health club, spa tub, sauna, and pool loungers. 21520 square feet (1999 square metres) of event facilities include 9 meeting rooms and conference rooms, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free WiFi in public areas and coffee/tea in a common area. Each morning full breakfast is available. There's also valet parking, along with the convenience of a free area shuttle.

Within a 20-minute walk of this 5-star Newton hotel, attractions include Sky Tower and Queen Street Shopping District.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$175 per night

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room (with Club Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Langham ratings based on 4,141 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Simply brilliant

My stay at the Langham was only short. However the experience was wonderful - great service - great accomodations - great location. Highly recommend staying at the Langham.

Posted by , from Australia on 17 Oct 2017

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5 out of 5
Excellent facilities, comfortable, service was excellent

Posted by on 15 Oct 2017

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5 out of 5

close to CBD

As always a great Hotel and Location if you need a great CBD location with all the amenities!

Posted by on 20 Sep 2017

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5 out of 5

Superb stay with minor let down

Everything was beautiful and the staff were incredibly accomodating. The room was spacious and tidy. Complimentary water and chocolates. It was awesome. The only let down was there was construction on the hotel while we stayed. We were informed that it would start at 10am but unfortunately woke at 8am due to the construction. Only a minor let down over all amazing experience.

Posted by , from Auckland on 9 Sep 2017

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1 out of 5

Construction works going on...

Pros: Nice sheets.
Cons: See above.
Location: Go somewhere else.
Was one of favourite places to go... not until we arrived did we discover the construction works. The reception staff "snickered" when I checked in - most likely at the title of "superior room"...it was a bed with clean sheets. A comfy bed. Saturday morning - woken at 8am to drills and buzzsaws directly underneath where we were sleeping. Receptionist was calling duty manager to call the construction company to get them to delay until the 10am start as we were previously warned. Anyway - short story - their loss of customer goodwill is apparently not important enough to put some pretty obvious parameters around refurbishments. Should be an expensive exercise winning all those clients back and all the 40 people they tell... good luck.

Posted by , from Auckland on 5 Sep 2017

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Comment from Hotel Management

8 Sep 2017 by Christine Bronkhorst

Thank you for your feedback, which is appreciated. We are very sorry to hear about the inconvenience caused to you. Please be assured that we have put in place parameters with our contractors, however, we do experience the occasional issue. We will be continuing to fine-tune this as we move forward so that we don’t inconvenience our valued guests. Once again, we do apologise and we hope we can have a chance to create a more memorable visit for you in the future. Kind regards, Christine Bronkhorst, Quality Director

5 out of 5

The staff are amazing

It is like home away from home - we love the hotel

Posted by on 23 Jul 2017

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4 out of 5

Treated like royalty

Pros: Staff, spa experience, ambience and perfumed air.
Cons: The view from our room looked out on to another roof.
Location: Great location, extremely quiet but close to Queen Street. Shuttle van to the Viaduct was great during rain.
Staff were exceptional with their attention to detail and enjoyment of our stay

Posted by , from Raglan on 22 Jul 2017

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5 out of 5
Lovely service and the extras of leaving happy anniversary chocolates was a nice touch for our anniversary

Posted by , from Waipu on 7 Jul 2017

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5 out of 5
Fantastic service, great room and staff seemed always willing to help.

Posted by on 5 Jul 2017

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5 out of 5

City Centre Luxury

The Langham staff are lovely. The hotel is a delightful paradise. The Spa is relaxing and comfortable.

Posted by , from New Zealand on 2 Jul 2017

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Property Features

The Langham, Auckland offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. A 24-hr business centre, a limo/town car service, and meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 21520 square feet (1999 square metres) and includes conference rooms. A hot tub, a sauna, and a rooftop terrace are also featured at the luxury The Langham, Auckland. For a fee, parking is available. This 5-star Auckland hotel is smoke free.

  • 409 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 9 conference rooms
  • 21520 sq ft of conference space
  • 1999 sq. m of conference space
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (20.8 km / 12.9 mi)
  • Train station: Auckland Mt Eden Station (1.3 km / 0.8 mi)
  • Property shuttles: Free area shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Langham, Auckland offers 409 forms of air-conditioned accommodation with iPod docking stations and a safe. Beds feature premium bedding. LCD televisions come with premium Satellite channels and pay-per-view films. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and designer toiletries. Auckland's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Eight – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Palm Court – This Champagne bar serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Skydiving nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Spa Services

Chuan Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 90.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 150 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD $39.00 per person (approximately)
  • Valet parking fee: NZD $45.00 per day
  • Rollaway bed fee: NZD 90.00 per night
  • Onsite credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Langham Auckland Hotel
  • Langham Auckland
  • The Langham Auckland Hotel Auckland Central
  • Langham Hotel Auckland
  • The Langham Hotel Auckland
  • The Langham, Auckland New Zealand
  • The Langham Auckland Hotel Central
  • The Langham Auckland New Zealand
  • The Langham Auckland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Promotions

Special Offer - Book a stay in an Executive room or suite and receive the following:

  • Accommodations as selected
  • Complimentary continental or hot breakfast selection
  • Daily espresso, tea, coffee and ice-cream
  • Afternoon tea
  • Pre-dinner drinks and canapes
  • Butler service
  • Garment pressing service
  • Complimentary WiFi

Must book a stay in an Executive room or suite to receive benefits. Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.

Official New Zealand Rating provided by Qualmark®