4.7 out of 5

"Great to have a pool and gym. Great atmosphere in lobby. Friendly staff. Comfortable room with spacious bathrooms\ " More

By a verified traveller on Wed 18 Oct 2017

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Hotel Description

A luxury stay in the heart of Auckland awaits you at Stamford Plaza Auckland. Within steps you'll find DFS Galleria Auckland and St. Patrick's Cathedral. Highlights at this hotel include in-room free WiFi, free high-speed Internet, and LED TVs.

You can enjoy separate bathtubs and showers, coffee/tea makers, and free newspapers, featured in all 286 rooms. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Additionally, refrigerators, minibars, and safes are available.

The restaurant, Knights On Albert, is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the indoor swimming pool, 24-hour fitness centre, spa tub, and sauna. 10506 square feet (976 square metres) of event facilities include 7 meeting rooms and conference rooms, and other business amenities include a business centre. Other amenities include 2 restaurants and free WiFi in public areas. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Places within a short walk of this 5-star Auckland Central Business District hotel include Queen Street Shopping District and Britomart Transport Centre.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$182 per night

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Governor's)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Stamford)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Stamford Plaza Auckland ratings based on 5,751 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5

Great location, comfortable hotel

Great to have a pool and gym. Great atmosphere in lobby. Friendly staff. Comfortable room with spacious bathrooms\

Posted by on 18 Oct 2017

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3 out of 5

Nice hotel great central location

The reason we choose to stay at Stanford is its great location and quality of service. Which was again at high standard. But unfortunately our room was situated above the roadworks and were awoken early (7am)to construction in the road below. Which continued through till 9pm that night.

Posted by on 15 Oct 2017

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5 out of 5

Love pool area

This is central and has everything close by Pool lovely and views great should have sat there with a book

Posted by , from bay of islands on 15 Oct 2017

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Comment from Hotel Management

17 Oct 2017 by Aldana Santigli

Thank you for your positive review. I am pleased to see that you enjoyed your stay with us. Specially our great swimming pool are with the lovely view. I strongly agree with you about how convenient our location is; we are lucky to be positioned in the heart of Auckland CBD area. Team and I are delighted to have you stayed with us. Do visit back; I am looking forward to it. Regards, Aldana Santigli, Assistant Front Office Manager

5 out of 5

Friendly & Central

Pros: Friendly staff, nice room, close to town.
Cons: Food from the lobby bar not so great - especially for the price. Some areas of the hotel are looking a bit tired.
Location: We were there to attend a show at the Civic theatre
It was our first time staying at the Stamford Hotel and I would have to say it was EXCELLENT! Fabulous friendly staff who were very accommodating - nothing was an issue. It was close to town and easy to get to all the places we needed to go. We will definitely stay at the Stamford again.

Posted by on 8 Oct 2017

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Comment from Hotel Management

10 Oct 2017 by Aldana Santigli

Thank you for your 5 our of 5 review. I am excited to see that you have a EXCELLENT stay with us. I am glad you enjoyed the services provided by our friendly and efficient staff. too agree with you about how convenient our city centre location is; we are lucky to be positioned in the heart of Auckland CBD area. Do visit back; I am looking forward to it. Regards, Aldana Santigli, Assistant Front Office Manager

5 out of 5

usual 5 star quality

Pros: everything
Cons: Giving frequent flyer points even when the rom is booked through a third party such as Wotif, currently they refuse to do this.
Location: All satisfactory
The hotel satisfies a 5 star concept in terms of luxury, services and satff

Posted by , from Melbourne on 28 Sep 2017

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Comment from Hotel Management

1 Oct 2017 by Aldana Santigli

Thank you for your positive review, I am glad to heard that you enjoyed your stay with us. Specially the friendly services provide by our staff. I regret to see that you are not able to accumulate Frequent Flyers points.Do visit back soon; I am looking forward to it. Regards, Aldana Santigli, Assistant Front Office Manager

3 out of 5

room service

no decent room service at night.took an hour to get to order pizza. which never turned up..even informed duty manager we were having issue with man answering ph..

Posted by , from wanganui on 18 Sep 2017

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Comment from Hotel Management

20 Sep 2017 by Aldana Santigli

Thank you for your review. Please accept my apologies regarding your in room Dinning. I have pass on your comment to our Food and Beverage Manager. Do visit back; I am looking forward to it. Regards, Aldana Santigli, Assistant Front Office Manager

2 out of 5

Too difficult to get to in CBD

Road works made getting to Hotel almost impossible

Posted by , from hAMILTON on 10 Sep 2017

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Comment from Hotel Management

14 Sep 2017 by Aldana Santigli

Thank you for your review. I regret to see that your stay does not appear to meet your expectations. Please accept my apology regarding the road construction; it is part of Auckland City Railing Project which unfortunately is out of our control. We do try to contact all guests to provide directions, I do not apologise if you have not receive them. Do visit back; I am looking forward to it. Regards, Aldana Santigli, Assistant Front Office Manager

5 out of 5
Apart from horrendous road works underway so navigation is difficult, great hotel, good central location.

Posted by on 3 Sep 2017

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Comment from Hotel Management

5 Sep 2017 by Aldana Santigli

Thank you for your 5-star review. I am pleased to hear that you enjoyed your stay with us .I strongly agree with you about how convenient our location is; we are lucky to be positioned in the heart of Auckland CBD area. I apologize for any inconvenience caused by the road construction; it is part of Auckland City Railing Project which unfortunately is out of our control. Do visit back; I am looking forward to it. Regards, Aldana Santigli, Assistant Front Office Manager

5 out of 5

Great location

A big plus was the location we could walk easily to everything in the city we wanted to see. The staff were extremely helpful and we really enjoyed our stay

Posted by on 28 Aug 2017

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Comment from Hotel Management

30 Aug 2017 by Aldana Santigli

Thank you for your 5-star review. I am particularly delighted to hear that you found our staff were so helpful. I strongly agree with you about how convenient our location is; we are lucky to be positioned in the heart of Auckland CBD area. Do visit back; I am looking forward to it. Regards, Aldana Santigli, Assistant Front Office Manager

3 out of 5
The road & surrounding roads are undergoing work - access to the hotel was a nightmare & should have been advised at the time of the booking. Awful views & morning noise. Porters don't offer to help with your bags, & there is no guest parking! Costs $45 per day to park your car with the valet.

Posted by on 22 Aug 2017

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Comment from Hotel Management

25 Aug 2017 by Aldana Santigli

Thank you for your positive review. I am glad to hear that, overall, you enjoyed your stay with us. I regret to see that the porter did not assistant you with your bags on arrival. I confirm therefore that your comments have been addressed and action has been taken to rectify the problem areas. I apologize for any inconvenience caused by the road construction; it is part of Auckland City Railing Project which unfortunately is out of our control. Do visit back; I am looking forward to it. Regards, Aldana Santigli, Assistant Front Office Manager

About the Stamford Plaza Auckland

Location 22 - 26 Albert Street, Auckland, 1001

Property Features

As a guest of Stamford Plaza Auckland, you'll find an indoor pool, a jacuzzi, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business centre and meeting rooms are available. Event space at this hotel measures 10506 square feet (976 square metres) and includes conference rooms. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the luxury Stamford Plaza Auckland. Parking is available for a fee. A complete renovation of Stamford Plaza Auckland was completed in July 2015. This 5-star Auckland hotel is smoke free.

  • 1 building
  • 286 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 4 conference rooms
  • 10506 sq ft of conference space
  • 976 sq. m of conference space
  • Bar or lounge
  • Business facilities
  • Conference facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (22.1 km / 13.7 mi)
  • Train station: Auckland Mt Eden Station (2.9 km / 1.8 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Stamford Plaza Auckland offers 286 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. LED televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • LED television
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Stamford Plaza Auckland has 2 restaurants serving breakfast, lunch and dinner.

Knights On Albert – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Kabuki Teppanyaki – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open selected days.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 33 per person (approximately)
  • Valet parking fee: NZD 45.00 per night
  • Onsite credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Stamford Plaza Auckland Hotel
  • Stamford Plaza Auckland
  • Stamford Plaza Hotel Auckland
  • Auckland Stamford Plaza Hotel
  • Stamford Plaza Auckland New Zealand
  • Stamford Plaza Auckland Hotel Auckland Central

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.

Official New Zealand Rating provided by Qualmark®