4.6 out of 5

"Loved staying here from the moment we got there was such an amazing experience, from the door man collecting and helping unload our car to taking our ... " More

By a verified traveller on Sat 10 Feb 2018

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Hotel Description

A luxury stay in the heart of Auckland awaits you at Skycity Hotel. Within steps you'll find Sky Tower and Queen Street Shopping District within a 10-minute stroll. Highlights at this hotel include 15 restaurants, 8 bars/lounges, and a casino.

All 323 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and iPod docks. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Free newspapers, safes, and hairdryers are also available.

The buffet restaurant, Fortuna Buffet Restaurant, is open for breakfast, lunch, and dinner. Business travelers can take advantage of a conference centre and a meeting room. Additionally, you'll find free WiFi in public areas, a fitness centre, and spa services. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 4.5-star Auckland Central Business District hotel include University of Auckland and Auckland Town Hall.

Premium Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$213 per night

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premium King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Skycity Hotel ratings based on 996 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Amazing

Loved staying here from the moment we got there was such an amazing experience, from the door man collecting and helping unload our car to taking our bags up to the room and valet parking . Great location beautiful rooms was just amazing we stayed many different places while in New Zealand this was one of the best highly recommend sky city so clean what made it the best was the lovely man that collected our bags the day we left and the valet parking man that bought us our car were so nice my toddler even got a photo with them to remember them were funny and nice guys nicest we met on our 3 week journey

Posted by on 10 Feb 2018

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Comment from Hotel Management

11 Feb 2018 by Gemma

Thank you for reviewing your recent stay with us. I am so pleased that your stay from start to finish was a great one and our team helped make it memorable. We look forward to welcoming you back next time. Kind Regards, Gemma

5 out of 5

So convenient!

Booking online was a breeze we used the Book now pay later option which was great as it also came with a free cancellation up to midnight prior to check in. We requested specific room requirements but understood they would be full and subject to availability. The beds were so comfortable we didn't want to leave. The bathrooms have been refurbished since our last stay, the only downside but no major was that the bath tub was quite high to get in and out of. Lovely stay overall :)

Posted by , from NZ on 28 Jan 2018

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Comment from Hotel Management

29 Jan 2018 by Gemma

Thank you for reviewing your recent stay with us. We certainly appreciate your lovely feedback about the room and your stay. We hope to see you again soon. Kind Regards, Gemma

5 out of 5
Beautiful evening spent in the city of sails, very comfortable hotel. Delicious dinner at the 360 restaurant

Posted by on 21 Jan 2018

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Comment from Hotel Management

22 Jan 2018 by Gemma

Thank you for posting a review about your recent stay with us. I am pleased that you enjoyed your stay and were able to experience a beautiful meal at Orbit 360. We hope to see you again soon. Kind Regards, Gemma

5 out of 5

Good location

Excellent hotel with good location ! Best Japanese restaurant just across the road. Harbour is within walking distance.

Posted by , from sydney on 20 Jan 2018

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Comment from Hotel Management

21 Jan 2018 by Gemma

Thank you for reviewing your recent visit. I am delighted that you enjoyed your stay and also enjoyed your dining experience. We look forward to welcoming you back in the future. Kind Regards, Gemma

5 out of 5

Great hotel in central Auckland

Awesome location. Rooms clean and tidy. Quiet room.

Posted by on 17 Jan 2018

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Comment from Hotel Management

22 Jan 2018 by Gemma

Thank you for reviewing your recent stay with us. I am delighted that you enjoyed your stay with us and we look forward to welcoming you back in the future. Kind Regards, Gemma

3 out of 5

Great price for a quick trip to Auckland

We only stayed for one night and found the rooms to be very large and with a lovely rainfall shower. However all the blue lights that are on when you are trying to sleep is very annoying and they are very bright. We had twin beds and the aircond missed the closest bed and only got to the furthest bed. Also I found the bed to be very hard. Checkin was great and the staff were wonderful

Posted by on 6 Jan 2018

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Comment from Hotel Management

7 Jan 2018 by Gemma

Thank you for posting a review about the recent visit to SKYCITY Hotel. I am disappointed to hear that you did not find our beds very comfortable as we get raving reviews about them. I do understand that beds are a very personal preference and they are not for everyone. I am pleased that our team provided fantastic service. We look forward to welcoming you back in the future. Kind Regards, Gemma

5 out of 5

Great Idea to Stay in City

Pros: Location,cleanliess and service
Cons: No
I was really pleased to be served by a Happy Team member. Not only was I not expecting my free vouchers but also the size of the room was a surprise. I felt it was great value,slept well and the service great:) Well done!

Posted by , from Manawatu on 27 Dec 2017

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Comment from Hotel Management

27 Dec 2017 by Gemma

Thank you for reviewing your stay with us. I'm so pleased that we were able to provide excellent service and you were pleasantly surprised by the size of the room. We look forward to welcoming you back in the future. Kind Regards, Gemma

4 out of 5

Excellent staff and service, nice modern decor.

Excellent staff and service, nice modern decor. WOTIF - I DO NOT APPRECIATE BEING FORCED TO ADD WORDS AND THIS IS WHY I HAVE NOT LEFT E REVIEW PREVIOUSLY AND WIL:L NOT IN THE FUTURE.

Posted by on 18 Dec 2017

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Comment from Hotel Management

19 Dec 2017 by Gemma

Thank you for the great feedback on your stay. We look forward to welcoming you in the future. Kind Regards, Gemma.

5 out of 5
Great hotel, friendly staff!! Everything was clean and today.

Posted by on 12 Dec 2017

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Comment from Hotel Management

12 Dec 2017 by Gemma

Thank you for this lovely review. I'm so pleased that you had a wonderful stay and look forward to welcoming you back in the future. Kind Regards, Gemma

5 out of 5

It was great

Was great location. Very nice hotel. Loved it, staff were very helpful. Food was excellent. Prime located and had access to many facilities

Posted by on 4 Dec 2017

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Comment from Hotel Management

7 Dec 2017 by Gemma

Thank you for taking the time to post a review on your recent stay with us. I am so pleased that our team was able to assist in making this a great stay for you. We look forward to welcoming you back in the future. Kind Regards, Gemma

Property Features

There are 15 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 8 bars/lounges. Public spaces have free WiFi. A casino, a fitness centre, and spa services are also featured at the luxury Skycity Hotel. For a fee, parking is available. This 4.5-star Auckland hotel is smoke free.

  • 323 guestrooms or units
  • 15 dining venues
  • 8 bars or lounges
  • 2 coffee shops
  • Casino
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (21.6 km / 13.4 mi)
  • Train station: Auckland Mt Eden Station (2.8 km / 1.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Skycity Hotel offers 323 forms of air-conditioned accommodation with iPod docking stations and minibars. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. Auckland's hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Refrigerator
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Fortuna Buffet Restaurant – This buffet restaurant serves breakfast, lunch and dinner.

Jade Dragon – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Orbit – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Deli and Noodle Bar – This restaurant only serves lunch.

Andy's Burgers and Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: NZD45.00 per day (in/out privileges)
  • Rollaway bed fee: NZD35.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®