4.6 out of 5

"Great hotel, friendly staff!! Everything was clean and today. " More

By a verified traveller on Tue 12 Dec 2017

Enter dates to see availability

Hotel Description

A luxury stay in the heart of Auckland awaits you at Skycity Hotel. Within steps you'll find Sky Tower and Queen Street Shopping District within a 10-minute stroll. Highlights at this hotel include 15 restaurants, 8 bars/lounges, and a casino.

All 323 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and iPod docks. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Free newspapers, safes, and hairdryers are also available.

The buffet restaurant, Fortuna Buffet Restaurant, is open for breakfast, lunch, and dinner. Business travelers can take advantage of a conference centre and a meeting room. Additionally, you'll find free WiFi in public areas, a fitness centre, and spa services. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 4.5-star Auckland Central Business District hotel include University of Auckland and Auckland Town Hall.

Premium Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max
$188 per night

Premium Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Skycity Hotel ratings based on 996 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5
Great hotel, friendly staff!! Everything was clean and today.

Posted by on 12 Dec 2017

Was this review helpful to you?
Comment from Hotel Management

12 Dec 2017 by Gemma

Thank you for this lovely review. I'm so pleased that you had a wonderful stay and look forward to welcoming you back in the future. Kind Regards, Gemma

5 out of 5

It was great

Was great location. Very nice hotel. Loved it, staff were very helpful. Food was excellent. Prime located and had access to many facilities

Posted by on 4 Dec 2017

Was this review helpful to you?
Comment from Hotel Management

7 Dec 2017 by Gemma

Thank you for taking the time to post a review on your recent stay with us. I am so pleased that our team was able to assist in making this a great stay for you. We look forward to welcoming you back in the future. Kind Regards, Gemma

5 out of 5

Excellent hotel staff great room very clean

Food terrific, very helpful staff , highly recommend staying there

Posted by , from . Southland on 30 Nov 2017

Was this review helpful to you?
Comment from Hotel Management

3 Dec 2017 by Gemma

Thank you for the amazing feedback! We look forward to welcoming you back in the future. Kind Regards, Gemma

4 out of 5

Handy hotel to CBD

Pros: Location
Cons: foyer confusing with location of desk and lifts.
Location: Close to CBD
Had only the need for a short stay. Was in Auckland for a night on a work trip and arrived late and left early so did not get to check out the hotel amenities. The room was clean with new bathroom. A pleasant stay that was just what was needed.

Posted by , from Wellington, NZ on 14 Nov 2017

Was this review helpful to you?
Comment from Hotel Management

16 Nov 2017 by Gemma

Thank you for taking time to post a review. I am sorry that you were not able to stay with us longer but I am pleased that you enjoyed your short stay. We hope to see you again soon. Kind Regards, Gemma.

4 out of 5
Good chose as conference venue Was overpriced otherwise good

Posted by on 5 Nov 2017

Was this review helpful to you?
Comment from Hotel Management

10 Nov 2017 by Gemma

Thank you for taking the time to post a review. I am sorry you thought it was overpriced, our rates do change based on many factors so hopefully this will not impact you staying again in the future. Kind Regards, Gemma

4 out of 5

Great location

Really nice place to stay.super close to everywhere,nice restaurants around.a super comfy bed and the best shower!

Posted by on 20 Oct 2017

Was this review helpful to you?
Comment from Hotel Management

8 Nov 2017 by Gemma

Thank you for posting a review. It is great to hear that you enjoyed your time here with us and I can definitely agree about the comfy bed and best shower! We look forward to welcoming you back soon. Kind Regards, Gemma

4 out of 5

Excellent location

Pros: The staff were excellent. The room is a good size, beds comfortable.
Location: Casino, great restaurants, shopping
Cannot complain about the Hotel, but our last stay and the one previous at the Grand both had nightly interruptions from guests being locked out of their rooms and banging on doors, yelling, really quite disturbing.

Posted by , from Whakatane on 12 Oct 2017

Was this review helpful to you?
Comment from Hotel Management

8 Nov 2017 by Gemma

Thank you for posting a review. It is great to hear wonderful things about our team, I will certainly pass this on to them. I apologise about the interruptions you had from other guests in the hallways, our team is always available to assist with any issues such as this. We hope to see you back again soon. Kind Regards, Gemma

5 out of 5

central to city attractions

Pros: Central, clean, close to everything
Cons: I was AGHAST at having to pay $50 for overnight parking, that was in my opinion, complete robbery
Location: Everything you need is within walking distance
Room was great, kids thought it was a real treat. We watched the construction next door with enthusiasm and very grateful for sound proof windows!

Posted by , from Whangamata on 5 Oct 2017

Was this review helpful to you?
5 out of 5

So central

Love this place. Clean comfy welcoming and easy to find just look for the big tower!

Posted by on 21 Sep 2017

Was this review helpful to you?
5 out of 5

Excellent service

Very professional service from the start , front Desk check in person was excellent , room was well presented , staff to assist with luggage excellent

Posted by , from auckland on 18 Sep 2017

Was this review helpful to you?

Property Features

There are 15 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 8 bars/lounges. Public spaces have free WiFi. A casino, a fitness centre, and spa services are also featured at the luxury Skycity Hotel. For a fee, parking is available. This 4.5-star Auckland hotel is smoke free.

  • 323 guestrooms or units
  • 15 dining venues
  • 8 bars or lounges
  • 2 coffee shops
  • Casino
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (21.6 km / 13.4 mi)
  • Train station: Auckland Mt Eden Station (2.8 km / 1.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Skycity Hotel offers 323 forms of air-conditioned accommodation with iPod docking stations and minibars. Flat-screen televisions come with Cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. Auckland's hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Refrigerator
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Fortuna Buffet Restaurant – This buffet restaurant serves breakfast, lunch and dinner.

Jade Dragon – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Orbit – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Deli and Noodle Bar – This restaurant only serves lunch.

Andy's Burgers and Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: NZD45.00 per day (in/out privileges)
  • Rollaway bed fee: NZD35.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®