4.6 out of 5

"Room was amazing and the bed was extremely comfortable. Staff are very friendly. Would definitely stay again " More

By a verified traveller on Tue 17 Apr 2018

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Hotel Description

A luxury stay in the heart of Auckland awaits you at Skycity Hotel. Within steps you'll find Sky Tower and Queen Street Shopping District within a 10-minute stroll. Highlights at this hotel include 15 restaurants, 8 bars/lounges, and a casino.

All 323 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and iPod docks. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Free newspapers, safes, and hairdryers are also available.

The buffet restaurant, Fortuna Buffet Restaurant, is open for breakfast, lunch, and dinner. Business travelers can take advantage of a conference centre and a meeting room. Additionally, you'll find free WiFi in public areas, a fitness centre, and spa services. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 4.5-star Auckland Central Business District hotel include University of Auckland and Auckland Town Hall.

Skycity Hotel ratings based on 996 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5
Room was amazing and the bed was extremely comfortable. Staff are very friendly. Would definitely stay again

Posted by on 17 Apr 2018

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Comment from Hotel Management

19 Apr 2018 by Gemma

Thank you for posting a review about your recent stay at SKYCITY Hotel. I am delighted that you enjoyed your stay and we look forward to welcoming you back in the future. Kind Regards, Gemma

5 out of 5
Stayed one night to attend a show at the Aotea centre. Hotel was close and central to all amenities such as shopping restaurants and of course a flutter on the pokies. Our room was a pleasant surprise,modern decor very clean and a view of the city lights.

Posted by on 17 Apr 2018

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Comment from Hotel Management

19 Apr 2018 by Gemma

Thank you for posting a review about your recent visit to SKYCITY Hotel. The hotel is conveniently located in the centre of the city and a short walking distance to Aotea Centre which is perfect for a night out. We hope to see you again soon. Kind Regards, Gemma

4 out of 5

A relaxing experience

Great location in the centre of CBD and easy access to many other attractions. Room very nice, comfortable bed and lounger, decent lighting. Great shower head, bathroom very well appointed. Buffet dinner at Fortuna, part of a big group including children, all went well, food OK for that type of occasion, nothing special. Casino a whole new experience for us, surprised at how casually most people in there were dressed. Great staff, friendly, professional and helpful, except for one person right at the end of our stay who seemed a bit under the weather! Easy parking, free when checking out. All in all we came away feeling refreshed from our break, thanks SKYCITY.

Posted by , from Northland on 16 Apr 2018

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Comment from Hotel Management

16 Apr 2018 by Gemma

Thank you for posting a review about your recent stay at SKYCITY Hotel. You have been able to experience a lot of what SKYCITY has to offer and I am pleased that the majority was enjoyable. I would like to apologise for the small issues during your stay. We look forward to welcoming you back in the future. Kind Regards, Gemma

4 out of 5
Overall quite good . Would I️ stay again . Yes .. would I️ pay 350 no

Posted by on 10 Apr 2018

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Comment from Hotel Management

10 Apr 2018 by Gemma

Thank you for posting a review about your recent stay at SKYCITY Hotel. I am pleased you enjoyed your stay. Our rates do change based on a number of factors and there are some great deals so keep an eye out for these for your next stay. We look forward to welcoming you back. Kind Regards, Gemma

4 out of 5

Very pleasant ,good security measures

First time staying here,would recommend to others,venue is filled with a variety of food restaurants.... Breakfast was amazing. Room service excellent Staff very friendly..overall we would stay here again

Posted by , from New Zealand on 9 Apr 2018

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Comment from Hotel Management

10 Apr 2018 by Gemma

Thank you for posting a review about your recent stay with us at SKYCITY Hotel. There are a lot of fantastic dining options here at SKYCITY as well as 24 hour room service. I am pleased that you were able to enjoy this. We look forward to welcoming you back in the future. Kind Regards, Gemma

5 out of 5
Loved the complimentary gifts that the kid got in there arrival.

Posted by on 1 Apr 2018

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Comment from Hotel Management

3 Apr 2018 by Gemma

Thank you for posting a review about your recent stay at SKYCITY Hotel. Kids can get impatient easily so the gift helps to entertain them when you are checking in (and hopefully throughout the stay as well). We hope to see you again soon. Kind Regards, Gemma

5 out of 5
Great stay, very convenient for our need. Great carpark security, I left my driver's door window down and later when my husband went to the car that evening to get something, security were guarding our car and waiting for us to show up and close the window. This was very much appreciated. Would stay again.

Posted by on 30 Mar 2018

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Comment from Hotel Management

3 Apr 2018 by Gemma

Thank you for posting a review about your recent stay with us at SKYCITY Hotel. Safety and security are paramount here at SKYCITY and our team ensure that this is recognised across the property, even in the car park. We look forward to welcoming you back next time. Kind Regards, Gemma

5 out of 5

Everything you need !

Enjoyed our 2 night stay, sky city is great with bars and restaurants galore you don’t have to go far to have a good time! Room was comfortable, comfy beds and everything we needed. Shower had a little bit of mound in it but other than that the room was clean and tidy. Would more than happily stay here again.

Posted by on 26 Mar 2018

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Comment from Hotel Management

27 Mar 2018 by Gemma

Thank you for posting a review about your recent visit to the Sky Tower. SKYCITY is an entertainment precinct which is ideal if you don't want to stray too far from the hotel. I apologise about the mould in the shower, during our quieter days we work to re-grout the showers to eliminate this so I am sure that the room you stayed in will be done very soon. We look forward to welcoming you back in the future. Kind Regards, Gemma

5 out of 5
Lovely stay. I bit on the expensive side but due to music concert playing for 3 days in a row.

Posted by , from wellington on 26 Mar 2018

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Comment from Hotel Management

26 Mar 2018 by Gemma

Thank you for posting a review about your recent stay with us at SKYCITY Hotel. Concerts in Auckland does mean that accommodation is at a premium, which causes the higher rates. The majority of the year we have some great deals to book as well. We look forward to welcoming you back in the future. Kind Regards, Gemma

5 out of 5

Loved it

I am very fussy with cleanliness and I prefer modern and spacious. I had a king premium room and was impressed with everything. Have definitely found my new place to stay in Auckland, loved everything about the room, the facilities and staff were fantastic.

Posted by , from Napier on 20 Mar 2018

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Comment from Hotel Management

20 Mar 2018 by Gemma

Thank you for posting a review about your recent stay with us. We love that you have chosen SKYCITY Hotel as your new place to stay in Auckland and we can't wait to welcome you back! Kind Regards, Gemma

Property Features

There are 15 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 8 bars/lounges. Public spaces have free WiFi. A casino, a fitness centre, and spa services are also featured at the luxury Skycity Hotel. For a fee, parking is available. This 4.5-star Auckland hotel is smoke free.

  • 323 guestrooms or units
  • 15 dining venues
  • 8 bars or lounges
  • 2 coffee shops
  • Casino
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (21.6 km / 13.4 mi)
  • Train station: Auckland Britomart Station (1 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Skycity Hotel offers 323 forms of air-conditioned accommodation with iPod docking stations and minibars. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. Auckland's hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Fridge
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Fortuna Buffet Restaurant – This buffet restaurant serves breakfast, lunch and dinner.

Jade Dragon – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Orbit – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Deli and Noodle Bar – This restaurant only serves lunch.

Andy's Burgers and Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: NZD45.00 per day (in/out privileges)
  • Rollaway bed fee: NZD35.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®