4.6 out of 5

"Good location, bar, swimming pool, restaurant and bistro, friendly staff, free shuttle service to and from airport " More

By a verified traveller on Sun 14 Jan 2018

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Hotel Description

A luxury stay in Mangere awaits you at Jet Park Hotel & Conference Centre. You'll be 3.3 km (2 mi) from Butterfly Creek and 3.7 km (2.3 mi) from Villa Maria Estate. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool, and free valet parking.

All 222 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, wired Internet, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include designer toiletries, while Select Comfort beds and premium bedding invite a good night's rest. Pillow menus, free newspapers, and safes are also available.

The restaurant, Te Maroro, serves fusion cuisine and is open for breakfast, lunch, and dinner. Indaba Lounge Bar is the hotel's own cocktail bar, serving drinks along with breakfast and lunch. Enjoy the fitness centre and pool loungers as well as access to bike rentals and a playground. 807 square feet (75 square metres) of event facilities include conference centres, and other business amenities include a 24-hour business centre. Added amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Full breakfast is available daily between 5 AM and 10 AM. There's also free extended parking, along with the convenience of a free airport shuttle.

Attractions within a 20-minute drive of this 4.5-star Mangere hotel include One Tree Hill Domain and Eden Park.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$170 per night

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Jet Park Hotel & Conference Centre ratings based on 995 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Close to airport, great place to wind down

Good location, bar, swimming pool, restaurant and bistro, friendly staff, free shuttle service to and from airport

Posted by , from Sydney on 14 Jan 2018

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5 out of 5

excellent hotel

Close to the airport without the noise, room was spacious and clean, bathroom modern. staff were very helpful, parking plentiful. Food was great.

Posted by on 9 Jan 2018

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Comment from Hotel Management

15 Jan 2018 by Jenny

Thank you for your kind comments.

4 out of 5

Close to Air Terminal

We have attend at this hotel on several occasions. The facilities are very good and we like the location and services offered to guests. Some of the staff on the other hand are not as professional or helpful as one would expect. Two examples: On one occasion I was not aware that I had to advise that I was intending to leave my vehicle for 10 days while overseas. The manager I dealt with made quite a deal of it. He did sort it for me quite easily however it would have would have been less stressful for us if he had taken a more friendly helpful approach. He was quite rude in fact. On my last stay on the 6th Jan they tried to charge an additional 50 for the 4th room guest. My WOTIF booking was for 4 persons $244. She argued that I still have to pay the extra $50. I refuse and she decided not to charge this additional. Again she was abrupt and did not want to take the time to listen carefully to what I had to say. Unprofessional. Hotel staff need to be retrained.

Posted by , from NZ on 7 Jan 2018

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4 out of 5
Excellent service and close to airport. Food in restaurant was good.

Posted by on 6 Jan 2018

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Comment from Hotel Management

15 Jan 2018 by Jenny

Thank you for your kind comments.

5 out of 5

Quiet, comfortable stay close to the airport

Spacious, nicely styled room. Quick and easy check in. Didn’t use airport transfer but this appeared to be very efficient. If you cancel an early airport shuttle make sure you ask them to cancel the wake up call too!

Posted by , from QLD on 2 Jan 2018

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Comment from Hotel Management

15 Jan 2018 by Jenny

Thank you for your kind comments. We apologise for waking you up at some unearthly hour.

4 out of 5
Was pleasant and comfortable. Very modern and liked the style. Staff were very helpful and efficient.

Posted by on 26 Dec 2017

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3 out of 5

Just 10 min from AKL airport in heavy traffic.

Meal, very disappointing. Do not like the idea of having to share the main course as per menu.

Posted by on 14 Dec 2017

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4 out of 5

Discounted price

Pros: Loved the two queen beds in the room
Cons: We would have like the shuttle to timed their pickup better, so the wait time was no so long.
Location: We did not stay in Auckland, but hired a car the next day and drive to the beautiful east coast.
We received our room at a discounted price. We needed to find a phone at the airport to call for the free shuttle, which then felt like ages before it came (probably 15-20 minutes waiting outside). The plane had been delayed so it was around midnight. The staff were friendly. The room was made for people who use wheelchairs which is awesome, except I'm tall and I had to bend down to use basin etc. We were unaware that this was the room we would be given. My daughter is very short so she loved it ! We caught a free shuttle back to the airport to pick up our hire care the next day. All in all it was a great sleep, and overall happy with the rest of our experience.

Posted by , from Queensland, Australia on 10 Dec 2017

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Comment from Hotel Management

12 Dec 2017 by Riri

Hi Cas, Thank you for taking the time to write your feedback. In regards to our Shuttle service, it runs every half an hour on the hour. We cannot park the shuttle bus at the airport more than 5mins as we will get fined, we do however recommend for our guest to call us when clearing customs to contact us direct so we can give them an estimated time of pick up.Hope this helps

4 out of 5

Great Option for Overnight Transit

Staff and accommodation were great but 4* rating given because lift was out of order and we had to take our bags up two flights of stairs to our room - not ideal after a 9 hour flight and no staff assistance was offered to help with this. If you’re flying in late and flying out early, this is a great option as there are free shuttles to both domestic and international terminals every half hour.

Posted by , from Arrowtown, New Zealand on 7 Dec 2017

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5 out of 5

Close to the airport with great shuttle services

Pros: The location, the shuttle service, the decor and the staff.
Cons: Nothing
Location: Business travel so not much time to look around. maybe next time.
Secure, comfortable and with great staff. Highly recommended.

Posted by , from Wellington on 29 Nov 2017

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Comment from Hotel Management

12 Dec 2017 by Riri

HI Tafao, Thank you for taking the time to respond, your feedback to very important to us. I am happy that your experience was a good one and hopefully we will see you soon.

About the Jet Park Hotel & Conference Centre

Location 63 Westney Road, Mangere, 2022

Property Features

Jet Park Hotel & Conference Centre offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include A 24-hr business centre and meeting rooms. Event space at this hotel measures 807 square feet (75 square metres) and includes conference centres. A library, a terrace, and tour or ticket assistance are also featured at the luxury Jet Park Hotel & Conference Centre. An area shuttle within 3 km and A roundtrip airport shuttle (available 24 hours) are free. Limited free parking is available on a first-come, first-served basis. A complete renovation of Jet Park Hotel & Conference Centre was completed in June 2016. Smoking is allowed in designated areas at this 4.5-star Mangere hotel.

  • 222 guestrooms or units
  • 5 levels
  • 2 buildings
  • 7 conference rooms
  • 807 sq ft of conference space
  • 75 sq. m of conference space
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator


Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi


Free long-term parking , Free self parking , Free valet parking , Parking (limited spaces)


  • Airport: Auckland (AKL-Auckland Intl.) (5 km / 3.1 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3 km
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Jet Park Hotel & Conference Centre offers 222 forms of air-conditioned accommodation with minibars and a safe. Select Comfort beds feature premium bedding. A pillow menu is available. LCD televisions come with premium Satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include a bath and shower, designer toiletries, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Select Comfort beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 5 AM to 10 AM.

Te Maroro – Overlooking the pool and garden, this restaurant specialises in fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Indaba Lounge Bar – This poolside cocktail bar specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Coffee Shop – This coffee shop specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open selected days.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre. Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Ecotours nearby
  • Boat tours nearby
  • Golfing nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Ziplining nearby


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

A complimentary airport shuttle is available for guests' convenience. Please contact the hotel through the number listed on the booking confirmation.

Guests booked in “Room Only” rate plans receive up to 10 days of onsite parking and car storage. Guests booked in Nonrefundable rates receive free parking only during the stay. For more details, please contact the property using the information on the reservation confirmation received after booking.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD22 and NZD29 for adults, and NZD1 and NZD29 for children (approximately)
  • Fee for in-room wired Internet: NZD 5 per day (rates may vary)
  • Extended parking fee: NZD 6.5 per night
  • Late check-out fee: NZD40.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jet Park Hotel Mangere
  • Jet Park Hotel
  • Jet Park Mangere
  • Jet Park Hotel & Conference Centre Auckland/Mangere
  • Jet Park Airport Hotel And Conference Centre
  • Jet Park Airport Mangere

You should know

  • Jet Park Hotel & Conference Centre offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.


Special Offer - Book a stay in any rate plan (except Non-Refundable rate plans) and receive the following:

  • Accommodations as selected
  • Complimentary car storage for 10 days

Must book a valid rate plan (excluding Non-Refundable rates) to receive benefits. Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®