4.7 out of 5

"It's a lovely hotel loved our room and we very happy with our stay " More

By a verified traveller on Wed 18 Apr 2018

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Hotel Description

A luxury stay in the heart of Auckland awaits you at Hilton Auckland. Within just a 15-minute stroll, you'll find popular places like Sky Tower and Queen Street Shopping District. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool, and a 24-hour fitness centre.

All 165 rooms feature LCD TVs with satellite channels, and you can enjoy balconies, iPod docks, and WiFi. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. DVD players, separate bathtubs and showers, and coffee/tea makers are also available.

The restaurant, FISH, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. 13024 square feet (1210 square metres) of event facilities include meeting rooms, and other business amenities include a business centre and limo/town car service. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning full breakfast is available. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a 30-minute walk of this 5-star Auckland Central Business District hotel include University of Auckland and Auckland Town Hall.

Hilton Auckland ratings based on 883 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5

Brilliant Location

Pros: The location and the buffet breakfast in the morning was so good.
Cons: Just room service if they say they going to do something they should do it.
Location: Close to the bars and night clubs very good location
It's a lovely hotel loved our room and we very happy with our stay

Posted by , from Auckland NZ on 18 Apr 2018

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3 out of 5
Everything was good from the service to the room. Just ashame that we had to keep getting woken up by a drunken people.

Posted by on 8 Apr 2018

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5 out of 5

Lovely bed. We enjoyed dinner at the hotel

Pros: The bed
Cons: The restuarant lacked atmosphere but the staff were lovely and the food was great
Location: Walked to The spark arena for a concert - perfect
Thanks for a lovely evening. Warm staff, nice facilities and we ink at the bar and dinner. The lamb was delicious as was the crayfish!j

Posted by , from Auckland on 4 Mar 2018

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5 out of 5

Highly recommend the Hilton

Friendly and welcoming staff. Close to all bars, restaurants and shops. nice clean tidy rooms. Will most definitely stay again

Posted by , from Napier on 1 Mar 2018

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5 out of 5

Great hotel in the heart of the entertainment area

Pros: Location, staff, amenities
Cons: Can't think of anything
Location: Great restaurants, pubs, Sky City just up the road. Beaches a couple of kms away
Brilliant staff from the Valet to the desk clerk. Great room, clean as a whistle, really comfortable, sea views. Staff were incredibly friendly.

Posted by , from Auckland on 26 Feb 2018

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5 out of 5

Awesome view of cruise ships and harbor.

Pros: The view and location
Cons: Cushions on deck seating.
Location: Great, visiting some bars
Great location, lots of bars etc. I like giving feedback, but this particular field is a bit much, I have time to do the basic survey to help the hotel and other visitors, but do not have time to write a novel, I would change this!

Posted by , from Palmerston North on 17 Dec 2017

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5 out of 5

It's simply stunning

Pros: Online
Cons: Better sun blockout in the mornings, facing East it is subject to very bright early starts.
Location: Viaduct Harbour is a must see and do
The views over a glistening harbour are amazing. The bustle of ferries, and the vibrancy if Auckland explode at your doorstep. Yet close the door, and your private parlour becomes tranquil & quaint. Spectacular views, matched by exceptional staff attention, makes Hilton Auckland a must do once you get to Auckland

Posted by , from Sydney on 19 Oct 2017

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2 out of 5

Well over priced.

For $450 a night I was gutted. Room was very standard view was rubbish. People were nice though.

Posted by on 17 Oct 2017

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5 out of 5
Staff were lovely and friendly, nothing was too much trouble. From the valet parking to concierge to guest reception to quick and efficient checkout. The room had fantastic views over the harbour where you could sit on your deck with a wine and watch the ferries come and go. The bed and pillows were like feather soft pods allowing you to sleep in amazing comfort. This all made for a great weekend experience.

Posted by , from Auckland NZ on 21 Sep 2017

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5 out of 5

Great views

Our stay at the Hilton in Auckland was perfect. The room was very comfortable and the staff were lovely.

Posted by , from Australia on 20 Sep 2017

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Property Features

Hilton Auckland offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre, a limo/town car service, and a meeting room are available. Event space at this hotel measures 13024 square feet (1210 square metres). A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Hilton Auckland. For a fee, parking is available. Smoking is allowed in designated areas at this Art Deco Auckland hotel.

  • 1 building
  • 165 guestrooms or units
  • 7 levels
  • 13024 sq ft of conference space
  • 1210 sq. m of conference space
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds
  • DVD player


Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge


Self parking (surcharge) , Valet parking (surcharge)


  • Airport: Auckland (AKL-Auckland Intl.) (21.4 km / 13.3 mi)
  • Train station: Auckland Britomart Station (0.6 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Auckland offers 165 forms of air-conditioned accommodation with iPod docking stations and MP3 docking stations. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with satellite channels, DVD players and pay-per-view films. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Auckland's hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Private balcony
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • DVD player
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

FISH – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Personal motorised watercraft on site nearby
  • Kayaking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60 per night.
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

HHonours points or related frequent traveler miles are not honoured on guestrooms sold via this Web site when bought in a flight and accommodation package.


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD39 per person (approximately)
  • Fee for in-room wireless Internet: NZD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 29 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: NZD 14.95 per 24-hour period (rates may vary)
  • Self-parking fee: NZD45.00 per day
  • Valet parking fee: NZD45.00 per day
  • An early check-in fee will be charged
  • Rollaway bed fee: NZD60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Auckland Hotel
  • Hilton Auckland
  • Hilton Auckland Hotel Auckland Central
  • Hilton Auckland New Zealand
  • Auckland Hilton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.

Official New Zealand Rating provided by Qualmark®