Featured Image Reception Reception Lobby Sitting Area Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom In-Room Kitchenette Living Area Living Area Living Room Living Room Living Room Living Room Living Room Living Room Living Room In-Room Amenity In-Room Amenity Bathroom Bathroom Bathroom Bathroom Shower Indoor Pool Indoor Pool Indoor Pool Indoor Pool Outdoor Pool Gym Gym Spa Hair Salon Breakfast Area Restaurant Hotel Lounge Ballroom Meeting Facility Hotel Front Hotel Front Hotel Entrance Hotel Front - Evening/Night
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Room type

Deluxe Suite, 1 Queen Bed

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe Suite, 2 Queen Beds

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Executive Suite, 1 Bedroom

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Superior Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Executive Suite, 2 Bedrooms

Max Occupancy: 5 guests (up to 4 children, 1 infant)

Get an overview of this hotelHeritage building with modern, central location

A luxury stay in the heart of Auckland awaits you at Heritage Auckland. Within a short 5-minute stroll, you'll find popular places like Sky Tower and Queen Street Shopping District. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

You can enjoy flat-screen TVs with satellite channels, and all 221 rooms feature WiFi, wired Internet, and in-room childcare. Minibars provide refreshments, and dining in is an option with amenities like kitchenettes and 24-hour room service. Nice touches to enhance your stay include bathrobes and free toiletries. Refrigerators, coffee/tea makers, and free newspapers are also available.

A day of pampering can include massages, facials, and mani/pedis. The restaurant, Hectors Restaurant, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the health club, outdoor tennis court, spa tub, and sauna. Business travelers can take advantage of a conference center, a 24-hour business center, and a meeting room. Plus you'll find WiFi in public areas, coffee/tea in the lobby, and laundry facilities. Breakfast is available daily between 6:30 AM and 10 AM. There's also valet parking, along with the convenience of an airport shuttle.

Within a 15-minute walk of this 4.5-star Auckland CBD hotel, attractions include University of Auckland and Auckland Town Hall.

Hotel Amenities

Hotel Amenities

Heritage Auckland offers 221 guestrooms. The main wing of the hotel was once a department store and retains its original Art Deco design, wood floors, and high ceilings. The tower wing, built in 1999, is contemporary in style. Heritage Auckland has a comprehensive conference center, including a Heritage Grand Tearoom of 460 square meters and 2 business centers. It also has a restaurant, 2 fitness centers, an outdoor rooftop swimming pool, and an indoor lap pool. An outdoor tennis court rounds out the sporting facilities. Free 60-minute or 100MB wireless Internet access is offered at the newly refurbished lobby bar. Airport shuttle (surcharge) available with advance request.

Business center: Heritage Auckland has 2 business centers in each wing of the hotel providing computer terminals with high-speed Internet access. Complimentary wireless Internet access is available in the lobby area for the first 60 minutes or 100MB of data. There is also a comprehensive range of meeting rooms, including a Heritage Grand Tearoom of 460 square meters. A range of conference equipment is available. Secretarial and business services may be arranged through reception.

Internet access: Heritage Auckland has complimentary wireless Internet access in its lobby areas for the first 60 minutes or 100MB of data. Broadband access in the business centers costs NZ$10 (AU$8) for 30 minutes. Fee(s) subject to change without notice.

Conference/function room(s): The Grand Tearoom at Heritage Auckland is 460 square meters. It has Art Deco décor and sweeping harbor views. The 128-square-meter Calder Mackay Room, which also has natural light, can host 100 for cocktails, 60 in theater style or 16 in classroom style, and can be divided into smaller units. The 82-square-meter Peter Healey Room, which can be divided in two, seats 36 in classroom style or 50 for banquets. The Robert Laidlaw Room is 300 square meters, accommodating up to 250 for cocktails or 300 in theater style, and can be divided into two equal parts. There are 2 other small meeting rooms. A complete range of audiovisual services and equipment is available in house through an outside technology provider. Catering is also provided on site.

  • Smoke-free property 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 221 
  • Number of floors - 7 
  • Babysitting or childcare 
  • Year Built 1999 
  • Tennis on site 
  • Valet parking (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Gift shops or newsstand 
  • Health club 
  • WiFi (surcharge) 
  • One meeting room 
  • Luggage storage 
  • Hair salon 
  • Laundry facilities 
  • Multilingual staff 
  • Rooftop terrace 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • 24-hour business center 
  • Conference center 
  • Outdoor tennis court 
  • Sauna 
  • Shopping on site 
  • Number of buildings/towers - 2 
  • Spa tub 
  • Indoor pool 
  • Outdoor pool 
  • Television in lobby 
  • Wedding services 
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Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Indoor pool  
  • Rollaway/extra beds available  
  • Outdoor tennis court  
  • Kitchenette  
  • Laundry facilities  
  • In-room childcare (surcharge)  
  • Babysitting or childcare  
  • Refrigerator  

Internet

Available in all rooms: Wireless internet access (10 NZD per 24 hours surcharge), Wired high-speed Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Room Amenities

  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Free newspaper 
  • Blackout drapes/curtains 
  • Kitchenette 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bathtub or shower 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Desk 
  • Satellite TV service 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Flat-panel TV 
  • WiFi (surcharge) 
  • In-room safe 
  • In-room massage available 
  • Room service (24 hours) 
  • Wired high-speed Internet access (surcharge) 
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Where to Eat

Hector's Restaurant - Enjoy award-winning chefs in an inspiring atrium setting at Hectors Restaurant Auckland. Up to 120 diners can sample selections from a celebrated Pacific-rim menu under the canopy of native palms and shade sail clothes, which evoke Auckland's maritime tradition. A raw food bar option is available at breakfast. Open daily from 6.30 AM - 10.30 PM.

Lobby Bar Relax - Unwind with your own window to the world outside. The stylishly refurbished Lobby Bar is open day and night, and offers the perfect place to meet, greet and savour a range of delicious cafe style food or a finely made drink in the evening. A new tapas menu is also available to tempt your tastebuds. Most of our products are sourced locally. Our Healthy Menu in the Lobby Bar and vegan menu options in Hectors Restaurant are steps towards our commitment to customers for providing a healthy and fresh meal.

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Nearby Activities

Heritage Auckland features a fitness center with sweeping views of the city and harbor. There is an indoor, heated lap pool with adjacent fitness center. Guests may use either facility. There are also saunas and a spa tub. The hotel also has a floodlit, outdoor tennis court with complimentary equipment and a giant outdoor chess set.

Auckland is known as the City of Sails and there are ample opportunities for sailing around its harbour and islands. Main Harbour (approx. 10 km away) offers a boat launch, motorboat rental and windsurfing, while Mission Bay (approx. 7 km) has jet skiing and water skiing. The Harbour Bridge (2.5 km) has a famous bungee-jump, while Sky Tower in central Auckland (less than 500 metres) has a daring adrenaline activity known as Sky Jump. The large public park, Auckland Domain (2.5 km), is ideal for walking and jogging. Aerobics classes are available at the University of Auckland; Pilates and yoga in Victoria Street, both a short walk from Heritage Auckland. The Parnell Tennis Centre (approx. 5 km) has squash and tennis.

Across the Harbour Bridge on the North Shore, Takapuna offers ten-pin bowling and windsurfing on Lake Pupuke (10 km). Coastal walks run for 25 km and can be joined at Takapuna Beach. The suburb of Bayswater offers kite-surfing and paragliding (14 km). Visitors can use the Takapuna Public Golf Course (7 km) or the Waitemata Golf Course in Devonport (10 km) by arrangement.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Personal motorized watercraft on site 
  • Sailing nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Hiking/biking trails nearby 
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Spa Services

The Beauty Center has a spa tub and offers a range of facials, massages, and treatments to relax and refresh. Located on the lobby floor of the Heritage Auckland, the beauty treatments are specifically designed for busy people. While quick and efficient, they are also relaxing and pampering so you leave feeling your best.

  • Manicures and pedicures 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time ends at 6 PM

Check-in time starts at 2 PM

Special check-in instructions:

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.
The hotel has two wings and two separate entrances and reception desks. Check-in location varies depending on where the guestroom is located.

Check-out

Check-out time is 10 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

Parking height restrictions apply

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: NZD 10 (for 24 hours, rates may vary)
  • Airport shuttle fee: NZD 95 per person (one way)
  • Valet parking fee: NZD 35 per day (in/out privileges)
  • Cash deposit: NZD 200 per night
  • Rollaway bed fee: NZD 45.00 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

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