We were put in a room that was being renovated, staff were rude and served airline crew first in spite of us coming downstairs first with a problem. Restaurant food was inedible and orders were “forgotten”. Drinks arrived but meal did not twice for our group.
Situated in San Francisco, this hotel is 2.8 mi (4.5 km) from Artichoke Joe's Casino and 2.8 mi (4.6 km) from South San Francisco Convention Center. Millbrae Square Shopping Center and The Shops at Tanforan are also within 6 miles (10 km). San Francisco Intl. Airport Station is 10 minutes by foot.
Free shuttle to the SFO airport every 15 minutes was really helpful.
Room was in north annex situated between two railway lines. Rough ground and dark walkway. Not user friendly, did not appear safe area.