- Liked: Cleanliness, staff & service
- Disliked: Property conditions & facilities, room comfort
Nice Hotel But Needs Work.
First off, I give 5 Stars plus more to the hotel staff. From the front desk to Housekeeping, to room service, to restaurant and cocktail lounge, ALL were warm, professional, and friendly. The entrance to the hotel is impeccable with a well-appointed and decorated lobby. But it ends there. My room was clean and presentable. However, the lighting in the room was wholly inadequate. It could do with brighter lights. If you sit at the desk and try to watch television, all you see are indiscernible images; ergo, the TV could stand to be angled differently or upgraded. It's the first hotel I have seen without coffee maker or ironing board and iron. The problem is not with an exceptional staff, but with the owners' need to improve the physical plant of their rooms.