The hotel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of a meeting room and a 24-hour business center. Additionally, you'll find free WiFi in public areas, a gym, and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of limited parking.
Attractions within a 10-minute walk of this 3-star Downtown Niagara Falls hotel include Maid of the Mist and Rainbow Bridge.
29 Apr. 2023 by Lenny AGM
Thank you for taking time to make us aware of your issues. We do apologize that our staff did not provide the excellent service we strive for. Please if ever in the area, give us a chance to show you.
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. A 24-hour fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly The Giacomo, Ascend Hotel Collection. Limited free parking is available on a first-come, first-served basis.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Parking (limited spaces)
The Giacomo, Ascend Hotel Collection offers 41 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily from 8:00 AM to 10:30 AM.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.