- Liked: Property conditions & facilities
- Disliked: Staff & service
Worst tourist trap and fraudulent use of "5-star"
The hotel is quite nice - however, as soon as leaving the hotel area, you will find yourself trapped in an area with VERY poor amenities. The staff in the hotel speaks no English (and remarkably enough many of them speaks no turkish either). Everything is focused on russian tourists - and it shows. The "all-inclusive" concept shows itself from its worst side here - although the hotel formally lives up to its own description, the quality of the offerings is at a level where we often had to go outside the hotel for lunch and dinner. The food in the buffet restaurant is at its best eatable - however, remarkably the "a la carte restaurant" it was even worse. Not ala carte - but a service restaurant. It was close to un-eatable - and since nobody were able to speak anything but russian, it was impossible to find out exactly WHAT we were supposed to eat. When ordering a bottle of champagne and accepting an extra charge of EUR 30, we were brought a bottle of Apple CIder insteadThe location in which the hotel is positioned is far away from anything interesting. You will find yourself paying EUR 40 going to Alanya in Taxi - and same going back. And trust me: You will want to do that often. There is NOTHING to do at the hotel - and nothing to do in the surrounding area. All you can do is stay at the pool or at the Beach, and accept being fed like animals throughout the day.