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3.7 out of 5

"Good service. Clean room apart from heavy mould in the shower. Line to check in and check out was very long, more staff were required when there is a ... " More

By a verified traveller on Tue 01 Oct 2019

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Hotel Description

A luxury stay in the heart of Berlin awaits you at Vienna House by Wyndham Andel's Berlin. You'll be 3.4 km (2.1 mi) from Alexanderplatz and 3.6 km (2.2 mi) from Mercedes-Benz Arena. Highlights at this hotel include 3 restaurants, 2 bars/lounges, and a full-service spa.

A day of pampering at SPASHERE can include massages, aromatherapy, and mani/pedis along with access to the sauna and spa tub. The restaurant, Skykitchen, serves Regional cuisine and is open for dinner. Loft14 is the hotel's own cocktail bar. Enjoy the 24-hour gym and sauna as well as access to bike rentals. 47362 square feet (4400 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 4.5-star Prenzlauer Berg hotel include Checkpoint Charlie and Brandenburg Gate.

Basic Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$157* Per night/room 31 Mar. - 1 Apr.

Deluxe Twin Room (Executive)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room (Executive)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Basic Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Basic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Double Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Vienna House by Wyndham Andel's Berlin ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Vienna House by Wyndham Andel's Berlin

Everyone (2) Couples (1)
5 out of 5

Posted by on 6 Jun. 2023

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Comment from Hotel Management

27 Jun. 2023 by Ralph Alsdorf General Manager & Team

Dear Andrew,thank you very much for this outstanding feedback as well as for the preference of our hotel. We are thrilled you had such a good time with us and we obviously could meet your expectations. Thank you for your recommendation, the whole andel's team is looking forward welcoming you back again. Best regards,

4 out of 5
Good service. Clean room apart from heavy mould in the shower. Line to check in and check out was very long, more staff were required when there is a conference on beginning or ending.

Posted by on 1 Oct. 2019

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Comment from Hotel Management

2 Oct. 2019 by andels

Dear guest, thank you for sharing your feedback with us and other travellers. We are sorry that we did not quite meet your expectations. We will review your comments both with our Housekeeper and our Front Office Manager and take measures for improvement. Thank you also for your excellent rating, we hope to welcome you back to our hotel on your next visit to Berlin. Best regards, Ralph Alsdorf General Manager & the Vienna House andel's Berlin team

2 out of 5
Close to tram line 20min tram ride from central station

Posted by on 26 Sep. 2019

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Comment from Hotel Management

27 Sep. 2019 by andels

Dear guest. we are sorry to see that we did not meet your expectations. We constantly strive to improve our services and facilities. Therefore we ask you to give us further details regarding your stay. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best regards, Ralph Alsdorf General Manager

About the Vienna House Andel's Berlin

Location Landsberger Allee 106, Berlin, BE 10369

Property Features

Vienna House by Wyndham Andel's Berlin offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 47362 square feet (4400 square meters) and includes a conference center. A rooftop terrace, spa services, and a library are also featured at the luxury Vienna House by Wyndham Andel's Berlin. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Berlin hotel.

  • 1 building
  • 557 guestrooms or units
  • 14 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 47362 sq ft of conference space
  • 4400 sq m of conference space
  • Built in 2009
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Landsberger Allee Station (0.1 km / 0.1 mi)
  • Metro station: Karl-Lade-Straße Tram Stop (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Vienna House by Wyndham Andel's Berlin offers 557 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, and hair dryers. This Berlin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Skykitchen - This restaurant specializes in Regional cuisine and serves dinner only. 1-star Michelin rating. Reservations are required.

Maverick's - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.

Loft14 - Onsite cocktail bar. Open select days.

A.lounge - Onsite restaurant. Open daily.

Delight - This restaurant serves breakfast only. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Facial treatments
  • Manicures and pedicures
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Vienna House by Wyndham Andel's Berlin offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Clothing, including swimwear, is not permitted for guests using the sauna and spa tub located in the spa area.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. This property uses eco-friendly cleaning products. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Online Penalty Collection
  • Children stay free - maximum age 13
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Vienna House Andel's Berlin Hotel
  • andel's Vienna Berlin
  • andel's Vienna House Berlin Hotel
  • andel's Vienna House Hotel
  • andel's Vienna House Berlin
  • andel's Vienna House
  • Vienna House Andel's Hotel
  • Vienna House Andel's
  • andel's by Vienna House Berlin
  • andel's by Vienna Hotel Berlin

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 13 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.