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4.0 out of 5

"bathroom fans not working and stale water smell upstairs room had strong smoking smell " More

By a verified traveller on Sat 18 Aug 2018

Hotel Description

At Diplomat Motel Alice Springs you'll be within steps of Australian Aboriginal Dreamtime Gallery and Todd Mall. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

Free WiFi, TVs, and coffee/tea makers are featured in all 81 rooms. Fridges and room service make in-room dining convenient. Phones, irons/ironing boards, and desks are also available.

Uncles Tavern is open for lunch and dinner. The motel's own bar/lounge is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7:30 AM and 9:00 AM. There's also the convenience of airport pick-up service.

Sights within a 10-minute walk of this 3.5-star Alice Springs motel include Adelaide House and Alice Springs Reptile Centre.

Budget Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$85 per night

Pub Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Budget Single

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Diplomat Motel Alice Springs ratings based on 293 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Diplomat Motel Alice Springs

Everyone (215) Couples (46) Business (4) Family (26)
3 out of 5
The exhaust fan was constantly on and despite letting staff know it was not fixed

Posted by on 22 Apr. 2019

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4 out of 5
Location was good, the amenities were tidy and the service was good.

Posted by on 15 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by Mavs Cuasay | Front Office Manager

Thank you for the review! Glad that you were pleased with the motel's central location, the room and its amenities and housekeeping service. Please come back and visit us again on your next trip to Alice Springs.

4 out of 5

Posted by on 2 Apr. 2019

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Comment from Hotel Management

3 Apr. 2019 by Mavs Cuasay | Front Office Manager

Thank you for the review. Please come back and stay at the Diplomat Motel again.

4 out of 5
It has all the necessities and is in the heart of town

Posted by on 2 Apr. 2019

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Comment from Hotel Management

3 Apr. 2019 by Mavs Cuasay | Front Office Manager

Thank you for the review. It is great to know that you were happy with the motel's location. Looking forward to have you again here at the Diplomat Motel on your next visit to Alice Springs.

4 out of 5
Great location and good bar. easy to getting close to all the shops and the more good little motel with a great swimming pool

Posted by on 11 Mar. 2019

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Comment from Hotel Management

14 Mar. 2019 by Mavs Cuasay | Front Office Manager

Thank you and we appreciate your positive comments about the motel's location and facilities and as well as Uncles Tavern. Please come back and stay with us again!

3 out of 5
The aircon definitely needs updating being in Alice Springs you need one that actually works

Posted by on 8 Mar. 2019

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Comment from Hotel Management

31 Mar. 2019 by Mavs Cuasay | Front Office Manager

Thank you very much for the review. We sincerely apologise for the inconvenience caused by the air con. Any issues with the air cons are fixed right away and will ensure that it will not happen again. Hoping to still have you back here at the Diplomat Motel in the near future.

4 out of 5

Posted by on 8 Mar. 2019

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Comment from Hotel Management

3 Apr. 2019 by Mavs Cuasay | Front Office Manager

Thank you very much for the review. Looking forward to your next stay at the Diplomat Motel.

5 out of 5
Everything you need in a central position , with pool , bar & restaurant

Posted by on 6 Feb. 2019

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4 out of 5
Excellent room. Friendly staff and plenty car park. Pool facility is good.

Posted by on 13 Jan. 2019

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Comment from Hotel Management

13 Jan. 2019 by Mavs Cuasay | Front Office Manager

Thank you very much for the kind review about the room, the staff and the motel's facilities. Glad that you had a wonderful stay with us. Please do come back and we look forward to seeing you again in the near future.

4 out of 5
Good hotel in the ideal spot the hotel that is attached to the motel is very good and has great meals

Posted by on 9 Jan. 2019

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Comment from Hotel Management

10 Jan. 2019 by Mavs Cuasay | Front Office Manager

Thank you very much for your review. Glad that you were pleased with the motel overall and that you had a wonderful stay as well. Thank you for your comments about the meals and certainly, I will pass it on to the Kitchen staff. Looking forward to have you again in the near future.

About the Diplomat Motel Alice Springs

Location 20 Gregory Terrace, Alice Springs, NT 0870

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. The business-friendly Diplomat Motel Alice Springs also features an outdoor pool, a garden, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Alice Springs motel.

  • 81 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Alice Springs, NT (ASP) (14.8 km / 9.2 mi)
  • Train station: Ciccone Alice Springs Station (1.5 km / 0.9 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Diplomat Motel Alice Springs offers 81 forms of air-conditioned accommodation with coffee/tea makers and an iron/ironing board. This Alice Springs motel provides complimentary wireless Internet access. Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:00 AM.

Uncles Tavern – This bar serves lunch and dinner. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to get details.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Noise-free rooms not guaranteed
  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 10 for adults and AUD 10 for children (approximately)
  • Airport shuttle fee: AUD 16.50 per person
  • Airport shuttle fee per child: AUD 16.50
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Diplomat Motel Alice Springs
  • Diplomat Motel
  • Diplomat Alice Springs

You should know

  • Pool access available from 7 AM to 9 PM.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.