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4.3 out of 5

"The apartment was in a convenient location, very tidy and quiet. Great views from the apartment with easy access to the water front for walks. " More

By a verified traveller on Tue 03 Oct 2023

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Hotel Description

A luxury stay in Queenstown awaits you at Marina Apartments Element Escapes. You'll be 5.9 km (3.6 mi) from Kiwi and Birdlife Park and 6 km (3.7 mi) from Skyline Queenstown. Highlights at this family-friendly hotel include a marina and in-room free WiFi.

This hotel has free WiFi in public areas, a garden, and barbecue grills. Other amenities include laundry facilities and ski storage. There's also the convenience of free self parking.

Places within a 15-minute drive of this 4.5-star Frankton hotel include Jacks Point Golf Course and Onsen Hot Pools.

Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Marina Studio Room without View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Marina 2 Bedroom Apartment with Views

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Marina Apartments Element Escapes ratings based on 20 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Marina Apartments Element Escapes

Everyone (12) Couples (5) Family (4)
5 out of 5
The apartment was in a convenient location, very tidy and quiet. Great views from the apartment with easy access to the water front for walks.

Posted by on 3 Oct. 2023

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Comment from Hotel Management

3 Oct. 2023 by Lucy

Thanks for leaving us a great review - glad to hear you enjoyed the convenient location!

5 out of 5
Beautiful Waterfront property with amazing views. Close to airport. Parking on site. Clean & spacious apartment. Access to apartment details arrived after we tried to check in. On telephoning was given access details. Would definitely stay again.

Posted by on 20 Sep. 2022

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Comment from Hotel Management

20 Sep. 2022 by Lucy

Thanks for leaving us a great review - glad to hear you enjoyed everything the apartment & location has to offer.

2 out of 5

Posted by on 4 Jan. 2022

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5 out of 5
No reception on site but they were responsive to email queries

Posted by on 18 Jul. 2021

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Comment from Hotel Management

18 Jul. 2021 by Lucy

Great to hear the team were quick to respond to all your queries.

4 out of 5
Close to the airport and Queenstown. Lovely views and quiet.

Posted by on 4 Nov. 2019

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Comment from Hotel Management

4 Nov. 2019 by Lucy

Thank you for leaving us a great review.

3 out of 5
I liked that the property has plenty of parking and is quiet. I thought a hairdryer in apartment 101A would be good. The bathroom could probably do with a good clean with a tooth brush especially the shower area and tiles and pull down seat in the disabled bathroom

Posted by on 30 Oct. 2019

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Comment from Hotel Management

4 Nov. 2019 by Lucy

Thanks for your comments, I will pass on to the team.

4 out of 5
For 6 people the property needs a few more items of cutlery/crockery. View from our room was nothing like the brochure

Posted by on 25 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by Lucy

Thanks for leaving a review, additional cutlery/crockery is something we will look into. As noted on the listing and confirmations, there is ongoing construction work at a nearby development which does effect views.

5 out of 5
We loved the location and proximity to the beach and the track.

Posted by on 3 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by Lucy

Thanks for your great review!

4 out of 5
Spacious apartment overlooking the lake. Great spot close to Airport and retail shops in Frankton. The 3 bedroom, 3 bathroom apartment was excellent for our family holiday

Posted by , from Christchurch on 1 Aug. 2018

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Comment from Hotel Management

17 Aug. 2018 by Lucy

Thanks for your great review. The marina apartments are brilliant apartments for families.

5 out of 5

Clean.

Clean and tidy. Easy to access. Just a short drive to town but accessible to snow fields.

Posted by on 30 Jul. 2018

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Comment from Hotel Management

17 Aug. 2018 by Lucy

Thanks for leaving a great review!

About the Marina Apartments Element Escapes

Location 875 Frankton Rd, Queenstown, 9300

Property Features

Marina Apartments Element Escapes offers its guests a marina. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and ski storage are also featured at the luxury Marina Apartments Element Escapes. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Queenstown hotel.

  • 37 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 2008
  • Ski equipment storage
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Lockers available

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Marina Apartments Element Escapes offers 37 air-conditioned accommodations with DVD players and hair dryers. 40-inch flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and in-room massages can be requested.

  • Flat-screen television
  • Satellite channels
  • DVD player
  • Microwave
  • Housekeeping (on request)
  • Massage in room (surcharge)
  • Hair dryer
  • Air conditioning
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

There is no front desk at this property. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

This property does not have a front desk. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This property does not provide housekeeping.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. The property is professionally cleaned.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • No front desk
  • UnionPay
  • Guests will receive an email with special check-in instructions
  • Private entrance
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Guest will receive an email before arrival 24 hours
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: NZD 50 (subject to availability)
  • Late check-out fee: NZD 50 (subject to availability)
  • Housekeeping is available for an additional fee
  • High chair fee: NZD 50 per stay
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Element Escapes
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  • Element Escapes Apartment Queenstown
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You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.