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Hili Rayhaan by Rotana

Hotel Class
5 out of 5

Information

Reviews

4.5 / 5Excellent
145 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Wahat Hili Mall
    1 min walk
  • Popular Location
    Hili Archaeological Park
    5 min drive
  • Popular Location
    Hili Border Post
    26 min drive
  • Airport
    Al Ain (AAN)
    26 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2019-12-10. Try updating your dates to see prices for your trip.

    About this area

    Al Ain

    In the suburbs, Hili Rayhaan by Rotana is in an area with good shopping. Wahat Hili Mall and Al Jimi Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hili Archaeological Park and Jahili Public Park. Traveling with kids? Consider Al Ain Zoo, or check out an event or a game at Sheikh Khalifa International Stadium.

    4.6/5 guest location rating

    Guests like it for

    • Great shopping (51 reviews)
    • Quiet (49 reviews)
    • Safe (48 reviews)

    What's nearby

    • Popular Location
      Wahat Hili Mall - 1 min walk
    • Popular Location
      Hili Fun City - 4 min drive
    • Popular Location
      Palm Sports Resort - 4 min drive
    • Popular Location
      Hili Archaeological Park - 5 min drive
    • Popular Location
      Hili Border Post - 26 min drive

    Getting around

    • Al Ain (AAN) - 26 min drive

    Restaurants

    • Elements – Buffet restaurant offering international cuisine. Serves breakfast, brunch, and lunch daily. Kids' menu available.
    • Hili Majlis – Coffee shop. Serves breakfast and light fare daily.
    • Sundeck A Pool Cafe – Poolside family restaurant. Serves lunch, dinner and light fare daily.

    About this property

    Hili Rayhaan by Rotana

    Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a poolside bar, and a coffee shop/café are onsite. All rooms are soundproofed and offer 24-hour room service and free newspapers. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include separate bathtubs and showers and coffee makers.

    Property amenities

    Internet

    • Available in all rooms: Free dial-up internet
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Free extended parking
    • Limited parking spaces
    • Parking height restrictions apply
    • 24-hour roundtrip airport shuttle (surcharge)
    • Airport shuttle on request
    • Limo/town car service

    Food and drink

    • Local cuisine breakfast available for a fee daily 6:30 AM–10:30 AM: AED 89 per person
    • 3 restaurants and 1 coffee shop/café
    • 1 poolside bar
    • 24-hour room service
    • Coffee/tea in common area(s)

    Things to do

    • Aerobics classes
    • Children's pool
    • Full-service spa
    • Health club
    • Indoor pool
    • Outdoor tennis court
    • Sauna
    • Shopping
    • Steam room
    • Yoga classes

    Family friendly

    • Babysitting/childcare (surcharge)
    • Children's pool
    • Free cribs/infant beds
    • Indoor pool
    • Rollaway/extra beds (surcharge)
    • Soundproofed rooms
    • Supervised childcare/activities (surcharge)

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance
    • Turndown service

    Languages spoken

    • Arabic
    • English
    • Filipino
    • French
    • Hindi
    • Swahili

    Business services

    • 24-hour business center
    • Computer station
    • Meeting rooms
    • Conference center (2411 square feet of space)

    Outdoors

    • Pool sun loungers
    • Pool umbrellas

    Spa

    • Couples treatment room(s)
    • Massages
    • Massage/treatment rooms
    • Outdoor treatment areas
    • Sauna
    • Spa open daily
    • Spa tub
    • Steam room
    • Treatment room

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility
    • Wheelchair-accessible parking

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Heating
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bidet
    • Free toiletries
    • Hair dryer
    • Separate bathtub and shower

    Entertainment

    • 46-inch flat-screen TV
    • Cable channels

    Food and drink

    • Coffee/tea maker
    • Electric kettle
    • Free bottled water

    More

    • Connecting rooms available
    • Desk
    • Free newspapers
    • Individually furnished
    • Iron/ironing board (on request)
    • Phone
    • Safe
    • Slippers
    • Soundproofing
    • Turndown service

    Nearby activities

    Activities

    Where to eat

    4.5

    Excellent

    5 - Excellent
    76
    4 - Good
    60
    3 - Okay
    9
    2 - Mediocre
    0
    1 - Poor
    0
    4.6
    Cleanliness
    4.4
    Service and Staff
    4.5
    Amenities
    4.5
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec. 2019

    3/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    Lack of coordination and communication

    Upon check in the front desk officer offered us to avail their buffet breakfast for the following day. She was able to convinced us. We reached the restaurant around 9am and the attendant said that our booking doesn't have breakfast. I told her to double check as I paid on it upon check in. She asked us to sit & wait. My husband was already hungry so he went to the omelet section and ordered, i followed him shortly. The attendant approached us and said that we really dont have breakfast included in the booking. I felt humilated as other clients might have heared it. My blood pressure went high & I lost my appetite. She told us to go to the front desk and check. I showed her the receipt that was charged on my card but still she told me to verify it at the front desk. Upon verification, the front desk officer apologized as the system was not updated. We got back to the restaurant but I was not in the mood to eat anymore. The restaurant manager approached us upon learning about it. She apologized as well and gave us personalized service. She asked us what can she do to compensate the inconvenience. I requested for late check out. She said that the front desk manager will speak to me later about it. The manager did not talk to me and we left the restaurant. No one called us in our room if the request was granted or not. Unfortunately, the request was not granted. The hotel just refunded us the breakfast fee upon our check out. Overall we were unhappy with the lack of coordination

    Stayed 1 night in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Nice Hotel

    Great hotel to visit Al Ain. Nice place, nice pool and facilities. Excellent breakfast. Price too much though for the location and room.

    Stayed 2 nights in Nov. 2019

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Sep. 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 1 night in Aug. 2019

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