4.6 out of 5

"i think i was charged with bottled water and snacks in the mini bar. " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

A luxury stay in the heart of Adelaide awaits you at Pullman Adelaide. Within just a 10-minute stroll, you'll find Rundle Mall and South Australian Museum. Highlights at this romantic hotel include in-room free WiFi, free high-speed Internet and LED TVs.

All 308 rooms feature cable TV, safes and hairdryers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and free toiletries, while premium bedding and pillow menus invite a good night's rest. Additionally, phones, irons/ironing boards and desks are available.

The restaurant, Salt Restaurant, is open for breakfast, lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the indoor swimming pool, fitness centre, spa tub and sauna. Business amenities include conference space and a business centre. Added amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of valet parking.

Sights within a 20-minute walk of this 5-star Adelaide Central Business District hotel include Rymill Park and Adelaide Oval.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$122* Per night/room 25 Aug. - 26 Aug.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed (Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds (Premium)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Balcony, Park View (Premium)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pullman Adelaide ratings based on 993 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman Adelaide

Everyone (642) Couples (280) Business (4) Family (59)
4 out of 5
Friendly staff and a great location clean and comfortable.

Posted by on 11 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Abby

Thank you for taking the time to share your experience at Pullman Adelaide. Adelaide is such a beautiful city - we hope that on your next visit you can stay longer and enjoy what we have to offer. Kind regards, Abby

2 out of 5
Was expecting a 5⭐️ Room with 5⭐️ Views. The room was tiny with nowhere to sit other than on either of the double beds, which slid across the floor when sat on. There was an old desk chair with the desk, that was ripped. There was no bath, and the lighting in the bathroom was very dark. The ‘city views’ were of a roof and a building being constructed. There wasn’t a couch, or sitting area. There was hardly any room to even move. In the morning a worker asked to check the mini bar even though I had a late check out booked. I was in my underwear yet he still came into the room. My guests and I were quite dumbfounded and disappointed with the experience overall.

Posted by on 8 Aug. 2019

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Comment from Hotel Management

9 Aug. 2019 by Abby

Thank you for taking the time to tell us about your experience at the Pullman Adelaide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues in which you have raised and to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abby

4 out of 5
Even though we had executive lounge access, we were hoping to have breakfast in the main area as it's a great atmosphere in the mornings and more of a selection and we can select quantities and myself being a little more food conscious. But we were turned away and ended up with a breakfast we didnt really enjoy

Posted by on 4 Aug. 2019

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Comment from Hotel Management

6 Aug. 2019 by Abby

Thank you for taking the time to tell us about your experience at the Pullman Adelaide. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. If you would like to discuss with me further, please fee free to contact me directly at the hotel at your convenience on 08 8206 8888. Kind regards, Abby

5 out of 5

Posted by on 28 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by Abby

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we work towards every day. Thank you again for sharing your experience. We hope you can visit again with us soon. Kind regards, Abby

5 out of 5

Posted by on 20 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by Abby

Thank you for taking the time rate your experience at the Pullman Adelaide. Thank you again for sharing your experience. Adelaide is such a beautiful city - we hope that on your next visit you can stay longer and enjoy what the city has to offer. Kind regards, Abby

5 out of 5

Posted by on 20 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by Abby

Thank you for taking the time to share your experience at Pullman Adelaide. We are pleased to read you had an agreeable stay with us. We hope you can visit again with us soon. Kind regards, Abby

5 out of 5
I did like my staying but i did not like the fact that there are not plates and microwave in the room. at least plates and cutleries will be fine.

Posted by on 16 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Abby

Thank you for taking the time to tell us about your experience at the Pullman Adelaide. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your thoughts, and it is our hope that you will give us the opportunity to welcome you again in the near future. Kind regards, Abby

5 out of 5

Posted by on 14 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Abby

Thank you for taking the time to rate your experience at Pullman Adelaide. It is our hope that you will give us the opportunity to welcome you again in the near future. Kind regards, Abby

5 out of 5
Lovely hotel, great staff, fantastic location! First visit here and we'll be back!

Posted by on 13 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Malakai

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we look forward to seeing you again soon. Sincerely, Malakai Yeomans Front Office Manager

4 out of 5

Posted by on 11 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Abby

Thank you for taking the time to rate your experience at Pullman Adelaide. It is our hope that you will give us the opportunity to welcome you again in the near future. Kind regards, Abby

Property Features

As a guest of Pullman Adelaide, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. The luxury Pullman Adelaide also features tour or ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Adelaide hotel.

  • 308 guestrooms or units
  • 15 levels
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Adelaide, SA (ADL) (8.3 km / 5.1 mi)
  • Train station: Pirie Street Tram Station (0.9 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pullman Adelaide offers 308 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels and pay-per-view films. Bathrooms include a complimentary bathrobe, complimentary toiletries and a hairdryer. This Adelaide hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Films for purchase
  • Fridge
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Salt Restaurant – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 34 per person (approximately)
  • Self-parking fee: AUD 25 per day
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adelaide Crowne Plaza
  • Pullman Adelaide Hotel
  • Crowne Plaza Hotel Adelaide
  • Crowne Plaza Adelaide Hotel Adelaide

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.