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Hotel Palacio Mundo Imperial

4.0 star property
Family-friendly Acapulco resort connected to the convention centre, within walking distance of La Isla Shopping Village

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Hotel Palacio Mundo Imperial

Photo gallery for Hotel Palacio Mundo Imperial

6 outdoor pools
4 restaurants, breakfast, lunch, dinner served; seafood
Premium bedding, in-room safe, desk, iron/ironing board
4 restaurants, breakfast, lunch, dinner served; seafood
Lobby

Overview of Hotel Palacio Mundo Imperial

Reviews
8.0

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • All-inclusiveAll-inclusiveAll-inclusive

Check out the area

Map
Boulevard Barra Vieja No. 3, Acapulco, GRO, 39931
  • Popular LocationForum de Mundo Imperial4 min walk
  • Popular LocationLa Isla Shopping Village8 min walk
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)2 min drive
  • Popular LocationEl Revolcadero12 min drive

Room options

View all photos for Club 89 King Bed Resort View

Club 89 King Bed Resort View

Club 89 King Bed Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club 89 Double Beds Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Club 89 Double Beds Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club 89 Double Beds Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Club 89 Double Beds Diamante View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite King Size Bed Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Master Suite King Size Bed Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 78 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Size Bed Resort View

Deluxe King Size Bed Resort View

Deluxe King Size Bed Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse King Size Bed Diamante View

One Bedroom Penthouse King Size Bed Diamante View

One Bedroom Penthouse King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 114 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club 89 King Size Bed Diamante View

Club 89 King Size Bed Diamante View

Club 89 King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Size Resort View

Junior Suite King Size Resort View

Junior Suite King Size Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 52 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Size Bed Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Beds Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Superior Double Beds Diamante View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 36.4 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Superior King Size Bed Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Superior King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King Size Bed Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Master Suite King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Beds Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Double Beds Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Similar properties

Room
Princess Mundo Imperial
Pool
All-inclusive
Pet-friendly
Free WiFi
3.8 out of 5, Good, (1000)
The price is AU$341
for 1 night
includes taxes & fees
4 May - 5 May
Princess Mundo Imperial

About the area

Acapulco

At Hotel Palacio Mundo Imperial, you'll be connected to the convention centre and 0.6 km (0.4 mi) from La Isla Shopping Village. Highlights at this family-friendly resort include 4 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, facials and aromatherapy. The seafood restaurant, Mizumi, serves seafood and is open for dinner. With 2 poolside bars and a bar/lounge to choose from, you can enjoy a drink at the resort. Enjoy the 3 outdoor tennis courts, free kids' club and gym plus access to aerobics classes. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Additionally, you'll find Access to hot tub, a sauna and WiFi in public areas. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute drive of this 4-property class Puente del Mar resort include Playa Revolcadero and El Revolcadero.
View more Resorts in AcapulcoOpens in a new window

What's nearby

  • Forum de Mundo Imperial - 4 min walk
  • La Isla Shopping Village - 8 min walk
  • Playa Revolcadero - 11 min drive
  • El Revolcadero - 12 min drive
  • Majahua Beach - 16 min drive

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 3 min drive

Restaurants

  • Tarascos - aeropuerto - 9 min walk
  • Carlos'n Charlies - 13 min walk
  • 50 Friends Pizzas - 14 min walk
  • Starbucks - 14 min walk
  • Café Punta del Cielo - 1 min walk

About this property

Hotel Palacio Mundo Imperial

Family-friendly Acapulco resort connected to the convention centre, within walking distance of La Isla Shopping Village
Some rates at Hotel Palacio Mundo Imperial are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Palacio Mundo Imperial offers its guests a full-service spa, 6 outdoor swimming pools, outdoor tennis courts, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have WiFi for a fee.

A 24-hour business centre and meeting rooms are available. A kids' pool, 1 hot tub, and a sauna are also featured at the family-friendly Hotel Palacio Mundo Imperial. Parking is available for a fee.

This 4-star Acapulco resort is smoke free.

  • 814 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • Conference rooms
  • Built in 2014
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Swim-up bar
Hotel Palacio Mundo Imperial offers 814 accommodations with iPod docking stations and a safe. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 46-inch flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Acapulco resort provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 240 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (MXN 240 per night)

Parking and transport

  • Secured, covered valet parking on site (MXN 240 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–11:00 AM for a fee: MXN 420–420 for adults and MXN 210–210 for children
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acua
  • Carnivore
  • La Moda
  • Marché
  • Mizumi

Things to do

  • 3 outdoor tennis courts
  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 46-inch flat-screen TV with digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 999 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 350 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 240 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Parking
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 420 to 420 for adults and from MXN 210 to 210 for children
  • Fee for in-room wireless Internet: MXN 240 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 240 per night (rates may vary)
  • Valet parking fee: MXN 240 per night
  • Pet fee: MXN 999 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 350 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mundo Imperial
Mundo Imperial Acapulco
Resort Mundo Imperial Acapulco
Mundo Imperial Hotel Acapulco
Palacio Mundo Imperial
Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Acapulco
Palacio Mundo Imperial All Inclusive Hotel
Hotel Palacio Mundo Imperial Resort Acapulco

Frequently asked questions

What is the cancellation policy at Hotel Palacio Mundo Imperial?

Hotel Palacio Mundo Imperial offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Palacio Mundo Imperial?

As of 20 Apr 2024, prices found for a 1-night stay for 2 adults at Hotel Palacio Mundo Imperial on 21 Apr 2024 start from AU$200.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Palacio Mundo Imperial?

Yep, Hotel Palacio Mundo Imperial has secured covered valet parking for MXN 240 per night.

Are there any beaches close to Hotel Palacio Mundo Imperial?

The closest beach to Hotel Palacio Mundo Imperial is Condesa Beach (14 km).

Is there a spa on site at Hotel Palacio Mundo Imperial?

Yep, there is an onsite spa at Hotel Palacio Mundo Imperial. You'll enjoy heaps of services like facials and body treatments.

Does Hotel Palacio Mundo Imperial have a pool?

Hotel Palacio Mundo Imperial has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

What luxury perks are available at Hotel Palacio Mundo Imperial?

Hotel Palacio Mundo Imperial features 2 poolside bars, 6 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes Hotel Palacio Mundo Imperial a romantic place to stay?

1 hot tub and poolside dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Palacio Mundo Imperial.

Is Hotel Palacio Mundo Imperial family-friendly?

You bet! With amenities like a free kids' club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise Hotel Palacio Mundo Imperial is a hit with families.

Does Hotel Palacio Mundo Imperial serve breakfast?

Yeah, buffet breakfast is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Palacio Mundo Imperial?

No, Hotel Palacio Mundo Imperial does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Palacio Mundo Imperial?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Palacio Mundo Imperial?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Palacio Mundo Imperial Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 451 out of 1002 reviews" "
Rating 8 - Good. 279 out of 1002 reviews" "
Rating 6 - Okay. 138 out of 1002 reviews" "
Rating 4 - Poor. 83 out of 1002 reviews" "
Rating 2 - Terrible. 51 out of 1002 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Pilar

Stayed 1 night in Aug 2023

8/10 Good

Tomas

Travelled with family
Liked: Cleanliness, staff & service
need to replace old equipment
Stayed 2 nights in Jul 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and concert venue
Stayed 3 nights in Jul 2023

4/10 Poor

Ana

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Not at all
Stayed 1 night in Jun 2023

6/10 Okay

Anthony

Stayed 1 night in Jun 2023

10/10 Excellent

Xochitl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the club the playa.
Stayed 2 nights in May 2023

2/10 Terrible

Alexandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stay away from this hotel they make extra charge for valet parking and I arrive in taxi also they charge for Wi-Fi when they advertise as a free room humid employee rude never again I stay there
Stayed 1 night in May 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Is clean and a lot space
Stayed 2 nights in May 2023