Gift vouchers terms and conditions

  1. Vouchers can only be redeemed on the Wotif.com desktop site for accommodation deals available to book in the currency nominated on the voucher. Vouchers cannot be redeemed on Wotif using a mobile device.
  2. Vouchers cannot be used to book holiday rentals, flights or packages.
  3. With the exception of some promotional vouchers, multiple vouchers may be used as payment for a Wotif.com accommodation booking. Refer to individual promotion terms and conditions for details of any restrictions.
  4. Vouchers are valid for bookings made up to and including the "Valid until" date shown on the voucher. The expiration date will not apply in some jurisdictions to the extent prohibited or limited by law.
  5. An existing booking made using the voucher cannot be extended or altered using another voucher.
  6. Vouchers are non refundable, not transferable and not redeemable for cash or other vouchers.
  7. Bookings made with vouchers are non refundable in cash or voucher form. A booking credit will be issued where a cancellation is possible.
  8. Booking totals are deducted from the voucher balance. Any unused balance will be able to be used in subsequent bookings.
  9. When booking accommodation of a higher value than the gift voucher(s), the full value of the voucher(s) must be used and the outstanding balance paid by credit card.
  10. If the full amount of your voucher(s) is more than the booking total, we will issue a new voucher for the unused balance with the same “valid until” date as the original voucher.
  11. Vouchers can only be redeemed at the time of booking. Normal booking Terms and Conditions apply.
  12. Risk of loss for vouchers pass to the recipient upon delivery/ transmission to the recipient. Wotif.com is not responsible for lost or stolen vouchers.
  13. For your security, the voucher cannot be redeemed without the Voucher ID.
  14. We have the right to cancel vouchers and request alternative forms of payment if a fraudulently obtained voucher is redeemed through Wotif.com.
  15. We reserve the right to cancel any Wotif flight booking promotional voucher that has been issued against an unconfirmed flight booking.