We reserve the right to amend this policy at any time. Any material changes to this policy will be posted prior to their implementation. If you do not agree with this policy please do not continue to use the site. You will be deemed to have consented to any changes to the policy when you use the site after the effective date of change.
The PII we collect from or about you will depend on our relationship with you, the reason for its collection and the services we are providing to you.
We collect PII when you:
We and our trusted third party service providers may, from time to time, use "cookies" to store your preferences, record session information and collect non-personally identifiable information on how you visit and access our web pages and newsletters. If you subscribe to receive promotional material from us we may link the information stored in cookies to any PII you provide to us. This information allows us to continually improve our services to provide you with a better overall experience and to communicate offers to you which are tailored to your interests.
We also use third party cookies to show you Wotif.com advertisements on other websites (remarketing). Our advertisements on other websites maybe based on destinations and products you have searched for or viewed on Wotif.com.
Cookies can be deleted from your computer at any time (see your internet browser's help menu for more information), however this will remove all cookies and not just those associated with the Wotif.com site.
We use your PII only for the primary purpose of providing our services and communicating with you in relation to bookings and deals. By providing your PII to us, or otherwise allowing your PII to be collected, you consent to us using this PII for the primary purpose for which it was collected and for the following related purposes:
We do not disclose any PII except in the following circumstances:
Other than as set out above, you will be notified when PII about you will be shared with third parties.
Your PII may be transferred to, stored and processed overseas where those third parties with whom we share it, as described in this policy, are located. Due to the nature of the accommodation and travel services offered to you many of the accommodation and travel service providers that we deal with are located overseas. As a consequence, it is not practicable to list the location of every service provider with whom we deal. We do, however, engage a third party technology platform provider based in the United States to facilitate marketing campaigns controlled and managed by us.
The recipient of your PII may be located in a country that might not provide an equivalent level of data protection. While we do take steps to help ensure that your PII is protected we cannot be accountable for how these recipients handle your PII. By providing your PII to us you consent to our disclosure of your PII to these parties. If you have any concerns regarding the transfer of your PII overseas please contact us using the details provided below.
Subject to any exceptions provided by law, you are able to access any PII we hold about you. If we refuse your access request we will always provide you with our reasons for doing so. Here's how you can control and have access to your information:
Newsletter and promotional material: If at any time you would like to either change your email address with us, update your newsletter preferences or unsubscribe from our newsletter or promotional materials you can:
If you no do not wish to receive promotional material, participate in market research or receive other types of communication from us please contact us.
To ensure the confidentiality of your PII, we use leading security technology and procedures that are regularly reviewed and updated. We will never ask you to send us credit card information by email and we never store any “cvv” credit card security numbers.
We have obtained a digital certificate from Thawte Server CA, an industry leader in the protection and management of data transmission.
Our systems are configured with industry standard data encryption and firewall technology. When you send PII to us over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
If you are concerned about how we handle your PII please contact us using the details below. We will respond to you within a reasonable time period.
If you have any questions regarding how we handle your PII please send your questions by email to firstname.lastname@example.org or send via post to: Wotif.com, Attention: Privacy Officer, 7 Baroona Road, Milton, Qld, 4064, Australia
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