Contact us

Christmas and New Year opening hours:

Wed 24th Dec – Close at 8pm AEST
Thurs 25th Dec – Operate 8am – 8pm AEST
Fri 26th Dec - Operate 8am – 8pm AEST
Sat 27th Dec – Open at 6am AEST, then back to 24/7 operation
Wed 31st Dec - Close at 8pm AEST
Thurs 1st Jan - Operate 8am – 8pm AEST
Fri 2nd Jan – Open at 6am AEST, then back to 24/7 operation


All enquiries:

1300 88 7979 within Australia
+61 7 3512 9999 International

When calling from overseas:

09 9674 092 / 0800 441 092 within New Zealand 1888 394 0616 within Canada
800 1861 023 within Singapore 1866 514 3281 within the United States
800 901 922 within Hong Kong 0845 458 4567 within the United Kingdom
1800 181 176 within Malaysia    
For full details of how these toll-free and freecall numbers will be charged, you should consult your local telephone service provider.


For changes to Jetstar or Scoot bookings, please call the airlines directly on:

131 538 Jetstar
+61 2 8520 1888 Scoot

If you're calling about a flight, please have your airline reference number handy. You can find it in your confirmation email.
For more information on changing Jetstar or Scoot bookings please visit our FAQs page.

Customer Service Centre

By email
General accommodation enquiries and feedback – rooms@wotif.com

Packages enquiries and feedback – packages@wotif.com

Reviews enquiries – reviews@wotif.com

General flight enquiries and feedback – flights@wotif.com

Please use this email address for questions, amendments or cancellations of existing bookings departing in two or more business days. If travel is within two business days, please contact us by phone during office hours.

Australian airlines contact details

Qantas AU – 13 13 13
Qantas NZ – Auckland - (09) 3578900
Outside Auckland – 0800 808 767

Virgin Australia – 136 789
Pacific Blue AU – 13 16 45
Pacific Blue NZ – 0800 67 0000

Jetstar – 131 538
Jetstar NZ – 0800 800 995

Scoot – +612 8520 1888

REX – 13 17 13
Air North – 1800 627 474

New listing enquiries

For all new listings, please register interest here.

Advertising enquiries

For all advertising enquiries, please contact advertising@wotif.com.