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4.7 out of 5

"Wonderful place. Will definitely stay here again " More

By a verified traveller on Sun 24 Sep 2023

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Hotel Description

At Pacific Surf you'll be within just a 10-minute stroll of Tugun Beach and Bilinga Beach.

You can enjoy a flat-screen TV with cable channels, and each apartment features a washer/dryer, free WiFi, and a balcony. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A coffee/tea maker, a hair dryer, and an iron/ironing board are also available. Housekeeping is not available.

Spend the day at the beach and enjoy the onsite outdoor swimming pool and kids' swimming pool. Other amenities include a garden, barbecue grills, and tour/ticket assistance. There's also the convenience of free self parking.

Economy Apartment, 2 Bedrooms, Non Smoking, Kitchen (2BR Partial Ocean 2N)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Economy Apartment, Non Smoking, Kitchen (2BR Partial Ocean 7N)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Economy Apartment, Non Smoking, Kitchen (2BR Partial Ocean 5N)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Standard Apartment, Non Smoking, Kitchen (2BR Ocean View 3N)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Absolute Beachfront 2N)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Absolute Beachfront 3N)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Pacific Surf ratings based on 55 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pacific Surf

Everyone (19) Couples (8) Family (24)
4 out of 5
Wonderful place. Will definitely stay here again

Posted by on 24 Sep. 2023

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Comment from Hotel Management

24 Sep. 2023 by Ann

Thank you for your positive review, we are pleased that you enjoyed your stay and look forward to seeing you again.

5 out of 5
This was a lovely place to stay with everything you needed in the kitchen if you chose to cook. We would stay there again with the children

Posted by on 6 Jul. 2023

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Comment from Hotel Management

19 Jul. 2023 by Ann

Thank you for you kind review, we hope to see you again soon.Pacific Surf Apartments

5 out of 5
Best views! We had everything we needed provided in the apartment. Right on the beach & close to everything. Ann the manager is amazing & we loved it so much we’ve already booked for next year!

Posted by on 17 Jan. 2023

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Comment from Hotel Management

18 Jan. 2023 by Ann

Thank you so much Chelsey for your lovely review, we are pleased you enjoyed your stay and we look forward to seeing you again.

5 out of 5
Great position and close to everything.

Posted by on 9 May 2022

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Comment from Hotel Management

13 May 2022 by Ann

Thank you for your review, we are pleased that you enjoyed your stay

4 out of 5
The location of this property is perfect. It is right on the beach and close to shops. The view was amazing even though we were only on the first floor.

Posted by on 1 Nov. 2021

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Comment from Hotel Management

1 Nov. 2021 by Ann

Thank you for your review, we are pleased that you enjoyed your stay with us.

4 out of 5
The view was amazing, close to alot of things..

Posted by on 18 Jun. 2021

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Comment from Hotel Management

21 Jun. 2021 by Ann

Thank you for your review, we are fortunate to have a great location and apartments with great views.

5 out of 5
Fantastic property in a great location right on the beach, quiet surrounds, very clean and spacious apartment and well appointed. I would recommend to anyone to stay her. Very friendly hosts and a late checkout which was much appreciated. 10 out of 10 for me.

Posted by on 27 Mar. 2021

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5 out of 5
I like everything about this place, it ticked all the boxes .

Posted by , from Buccan on 10 Jan. 2021

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Comment from Hotel Management

10 Jan. 2021 by Ann

Thank you so much for your review, we are pleased that you enjoyed your stay and look forward to seeing you again.

5 out of 5
The view was exceptional & managers were extremely helpful.

Posted by , from Goondiwindi on 22 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Ann

Thank you for your kind review, we are pleased you enjoyed your stay and look forward to seeing you again.

5 out of 5

Posted by on 8 Jan. 2020

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Comment from Hotel Management

15 Feb. 2020 by Ann

Thank you for your positive review

Property Features

Pacific Surf offers its guests an outdoor pool and a children's pool. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at Pacific Surf. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Gold Coast apartment.

  • 13 guestrooms or units
  • Tour and ticket information
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchen
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Pacific Surf offers 13 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Iron and ironing board
  • Wardrobe or closet

Nearby Activities

An outdoor pool and a children's pool are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 4:30 PM
  • Saturday - Saturday: 8:30 AM - 2:30 PM
The front desk hours vary at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours on Sunday are 8:30-10 AM.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 4:30 PM
  • Saturday - Saturday: 8:30 AM - 2:30 PM
The hours at this property's front desk vary. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 9:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a first aid kit in each accommodation. The property is professionally cleaned.

  • Service animals are allowed
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Surf Apartment Tugun
  • Pacific Surf Apartment
  • Pacific Surf Tugun
  • Pacific Surf Tugun
  • Pacific Surf Apartment
  • Pacific Surf Apartment Tugun

You should know

  • Pool access available from 8:00 AM to 8:00 PM.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.