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4.3 out of 5

"The office staff were super, patient, helpful, polite and caring. " More

By a verified traveller on Sun 10 Mar 2024

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Hotel Description

At City of Sails Motel you'll be within a short 5-minute stroll of North Shore Hospital and Smales Farm. Highlights at this eco-certified motel include free self parking, and in-room kitchenettes and free WiFi.

This smoke-free motel offers free WiFi in public areas, a garden, and dry cleaning/laundry services. Additionally, you'll find spa services and laundry facilities.

Attractions within a 10-minute drive of this 4-star Takapuna motel include Queen Street Shopping District and Auckland Ferry Terminal.

Standard Studio, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$166* Per night/room 24 Apr. - 25 Apr.

Basic Studio, 1 Queen Bed, Accessible, Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Apartment, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Triple Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

City of Sails Motel ratings based on 117 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for City of Sails Motel

Everyone (59) Couples (29) Business (1) Family (24)
5 out of 5
The office staff were super, patient, helpful, polite and caring.

Posted by on 10 Mar. 2024

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4 out of 5
It was a great place to stay for what we needed in Auckland. Reception was very helpful and accommodating with our late check in. Great service and room was clean. Would stay again.

Posted by on 8 Sep. 2023

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Comment from Hotel Management

6 Oct. 2023 by City of sails motel team

Thanks so much about your positive review.Hope to see you again.

4 out of 5
Quiet and well appointed rooms. Awesome bathroom. Bed linen and lounge room furniture was very nice. But bed was a little soft for me - but it was a good quality bed. My only peeve was that the parking spaces were very narrow. This made parking difficult. But otherwise it was a really nice place to stay.

Posted by on 13 May 2023

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Comment from Hotel Management

13 May 2023 by Katrina

Hello,Thanks for your review!We will do our best service as usual. We wish to see you again. Have a lovely day.Regards,City of sails team

3 out of 5
Smelled really bad when we arrive, floors seemed quite dirty and there was some rubbish shoved under one of the beds. Bath tub was nice and a plus.

Posted by , from Tauranga on 3 Mar. 2020

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4 out of 5
Very handy location for motorway, hospitals, and Milford and Takapuna shopping.

Posted by on 22 Feb. 2020

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5 out of 5

Posted by on 22 Feb. 2020

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4 out of 5

Posted by on 19 Feb. 2020

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3 out of 5
Relatively central, busy roads around it tho. Easy to find.

Posted by on 19 Feb. 2020

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5 out of 5

Posted by on 17 Feb. 2020

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5 out of 5

Posted by on 19 Jan. 2020

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Property Features

City of Sails Motel offers its guests spa services, tour/ticket assistance, and a garden. Public spaces have free WiFi. The eco-certified City of Sails Motel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 4-star Auckland motel is smoke free.

  • 16 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

City of Sails Motel offers 16 accommodations with complimentary newspapers and coffee/tea makers. 43-inch Smart televisions come with premium satellite channels. Accommodations at this 4-star motel have kitchenettes with refrigerators and microwaves. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Separate bedroom
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 15 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. <

  • No cots (infant beds) available
  • No lifts
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 7:00 PM
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Sails Motel
  • City Sails Motel Takapuna
  • City Sails Takapuna
  • City of Sails Motel Motel
  • City of Sails Motel Auckland
  • City of Sails Motel Motel Auckland

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Motel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.