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Hotel Majapahit Surabaya - MGallery

5-star property
Jalan Tunjungan No. 65, Surabaya, East Java 1800 796 370
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5.0 out of 5
Exceptional!
See all 4 wotif Reviews

"A stunning room onto pool. Room more the size of a house then hotel room. Old world, gardens etc as good as old gets. In thousand or so hotel stays ... " More

By a verified traveller on Tue 19 Jul 2022

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Hotel Description

A luxury stay in the heart of Surabaya awaits you at Hotel Majapahit Surabaya - MGallery. Within a 5-minute stroll you'll find Tunjungan Plaza and BG Junction within a 15-minute walk. Highlights at this family-friendly hotel include 3 restaurants, 2 bars/lounges, and a full-service spa.

A day of pampering at Martha Tilaar Spa can include deep-tissue massages, body scrubs, and facials along with aromatherapy and reflexology. The restaurant, Indigo Restaurant, serves international cuisine and is open for lunch and dinner. The Maj Pub and Dine is the hotel's own pub, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, gym, sauna, and kids' swimming pool. Meeting rooms, a business center, and limo/town car service are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of a free shopping center shuttle.

Sights within a 20-minute walk of this 5-star Surabaya hotel include Taman Hiburan Rakyat and Surabaya Plaza Shopping Mall.

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
AU$105* Per night/room 6 May - 7 May

Majapahit Legendary Suite King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Heritage Suite Twin Bed

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Heritage Suite King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Majapahit Surabaya - MGallery ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Majapahit Surabaya - MGallery

Everyone (2) Couples (2) Family (1)
5 out of 5
A stunning room onto pool. Room more the size of a house then hotel room. Old world, gardens etc as good as old gets. In thousand or so hotel stays this could be the best.

Posted by on 19 Jul. 2022

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5 out of 5
History and outstanding friendliness with great location

Posted by on 11 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Desi

Dear Valuable guest, your feedback is truly valued & thank you for sharing your recent experience stay with us. Kind regards,

5 out of 5

Beautiful hotel with the most beautiful staff.

The only diwnside was the internet wasn't the brst

Posted by on 14 Nov. 2015

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5 out of 5
Pros: The bed
Cons: None
Location: Just right
Facilities: Top of the line; Value: Amazing; Service: Professional, Courteous; Cleanliness: Immaculate; Overall this was a fantistic hotel, very luxurious in every way

Posted by , from Australia - WA - Perth on 26 Aug. 2012

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Comment from Hotel Management

11 Aug. 2012 by

Dear Mr/s Gerarda Gaitens, Greetings from Hotel Majapahit, Surabaya Thank you for taking your valued time to review Hotel Majapahit, Surabaya. We are looking forward to welcoming you back to the most Legendary Hotel in Surabaya. Heritagelly yours, Patrianto Ananta Toer Asst Reservation Manager

About the Hotel Majapahit Surabaya - MGallery

Location Jalan Tunjungan No. 65, Surabaya, East Java 60275

Property Features

Hotel Majapahit Surabaya - MGallery offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business center, meeting rooms, and limo/town car service are available. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Hotel Majapahit Surabaya - MGallery. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Surabaya hotel is smoke free.

  • 139 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1910
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Surabaya Pasar Turi Station (2.5 km / 1.6 mi)
  • Property shuttles: Free shopping center shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Majapahit Surabaya - MGallery offers 139 accommodations with minibars and safes. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Indigo Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Sarkies Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Lobby Lounge - This coffee shop overlooks the garden. Open daily.

The Maj Pub and Dine - This pub specializes in Italian cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Deep tissue massage
  • Steam room in spa
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Majapahit Surabaya - MGallery offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 453750.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Annual carbon offsets
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 181500 per person
  • Airport shuttle fee: IDR 280000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 453750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Majapahit
  • Hotel Majapahit Surabaya Managed AccorHotels
  • Hotel Surabaya Majapahit
  • Majapahit Hotel
  • Majapahit Hotel Surabaya
  • Majapahit Surabaya
  • Majapahit Surabaya Hotel
  • Surabaya Hotel Majapahit
  • Surabaya Majapahit
  • Surabaya Majapahit Hotel
  • Hotel Majapahit Surabaya Java
  • Mandarin Oriental Surabaya
  • Surabaya Mandarin Oriental
  • Hotel Majapahit Managed AccorHotels
  • Majapahit Surabaya Managed AccorHotels
  • Majapahit Managed AccorHotels
  • Hotel Majapahit Surabaya
  • Majapahit Surabaya Mgallery
  • Hotel Majapahit Surabaya MGallery
  • Hotel Majapahit Surabaya - MGallery Hotel
  • Hotel Majapahit Surabaya - MGallery Surabaya
  • Hotel Majapahit Surabaya Managed by AccorHotels
  • Hotel Majapahit Surabaya - MGallery Hotel Surabaya

You should know

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.