Skip to main content
Beginning of main content
3.9 out of 5

"location very good dated, but 3 starts so ok aircon didn't work " More

By a verified traveller on Tue 04 Oct 2022

Enter dates to see availability

Hotel Description

Residency Hotels Astor Metropole puts you in the heart of Brisbane, within just a 10-minute stroll of popular attractions like Roma Street Parkland and Queen Street Mall. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Added amenities include laundry facilities, a terrace, and a computer station. There's also the convenience of self parking.

Attractions within a 15-minute walk of this Spring Hill hotel include Treasury Casino and Brisbane City Botanic Gardens.

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Studio

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Residency Hotels Astor Metropole ratings based on 431 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Residency Hotels Astor Metropole

Everyone (280) Couples (96) Business (2) Family (47)
1 out of 5
Fawlty Towers ain't got mothing on this chaos! Clueless guy on reception couldn't find any reservations. Fire alarm sounded repeatedly. Garage door went psycho. Pool was out of order. Plaster hanging off the verandah ceiling. If you want comedy of the absurd this is your place otherwise avoid.

Posted by on 25 Mar. 2023

Was this review helpful to you?
2 out of 5

Posted by on 24 Mar. 2023

Was this review helpful to you?
2 out of 5
Would not recommend - old and dated, fitted out in the cheapest possible way Staff were average at best Would not book again

Posted by on 18 Nov. 2022

Was this review helpful to you?
5 out of 5

Posted by on 20 Oct. 2022

Was this review helpful to you?
3 out of 5
location very good dated, but 3 starts so ok aircon didn't work

Posted by on 4 Oct. 2022

Was this review helpful to you?
2 out of 5
we stayed on the 15th floor in the room that was located right next to the trash shoot. it honestly stunk so bad, it went throughout the whole room

Posted by on 3 Oct. 2022

Was this review helpful to you?
3 out of 5
Parking was one of the worst experiences ever. I almost fell down holes getting stuff out of car. Very unsafe, don't know how it lasses inspections.

Posted by on 22 Sep. 2022

Was this review helpful to you?
3 out of 5

Posted by on 18 Sep. 2022

Was this review helpful to you?
4 out of 5
Clean and tidy

Posted by on 13 Jun. 2022

Was this review helpful to you?
4 out of 5

Posted by on 17 May 2022

Was this review helpful to you?

About the Best Western Astor Metropole Hotel & Apartments

Location 193 Wickham Terrace City, Spring Hill, QLD 4000

Property Features

As a guest of Residency Hotels Astor Metropole, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Event space at this hotel measures 237 square feet (22 square meters) and includes conference space. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Residency Hotels Astor Metropole. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Brisbane hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 15 levels
  • 237 sq ft of conference space
  • 22 sq m of conference space
  • Built in 2002
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Brisbane Central Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Residency Hotels Astor Metropole offers 142 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Wheelchair accessible
  • Change of towels (on request)

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. The property is professionally cleaned.

  • Children stay free
  • Parking height restrictions apply
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Children stay free - maximum age 12
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Protective clothing is not available for guests
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay
  • Breakage deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired internet: AUD 5.00 per day (rates may vary)
  • Self parking fee: AUD 14.90 per night
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Astor Metropole
  • Astor Metropole Spring Hill
  • Citiline Astor Metropole
  • Residency Hotels Astor Metropole Hotel
  • Residency Hotels Astor Metropole Spring Hill
  • Best Western Astor Metropole Hotel Apartments
  • Residency Hotels Astor Metropole Hotel Spring Hill

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
url importing http://www.wotif.com/Brisbane-Hotels-Residency-Hotels-Astor-Metropole.h200612-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Brisbane-Hotels-Residency-Hotels-Astor-Metropole.h200612-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Brisbane-Hotels-Residency-Hotels-Astor-Metropole.h200612-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.