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4.4 out of 5

"It was easy to get to surounding events! Parking should have been included. " More

By a verified traveller on Sun 21 Apr 2024

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Hotel Description

Rydges South Bank puts you in the heart of Brisbane, connected to the convention center and within steps of Queensland Conservatorium and Brisbane Convention and Exhibition Centre. Highlights at this luxury hotel include 3 restaurants, an outdoor swimming pool, and a poolside bar.

CBD Cafe Bar and Dining serves local cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. Business amenities include meeting rooms, a conference center, and a 24-hour business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.

Places within a short walk of this 4.5-star South Brisbane hotel include South Bank Parklands and South Bank Lifestyle Market.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$208* Per night/room 28 Apr. - 29 Apr.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Rydges South Bank ratings based on 408 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Rydges South Bank

Everyone (173) Couples (88) Family (91)
5 out of 5
It was easy to get to surounding events! Parking should have been included.

Posted by on 21 Apr. 2024

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3 out of 5
Great location and front counter staff excellent. Suggesting owners look at setting up a change area for guests who arrive early for QLD beautiful weather Changing in the toilet area of the Cafe (could do Better)

Posted by on 9 Apr. 2024

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Comment from Hotel Management

11 Apr. 2024 by James Mackintosh

Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed our great location and found our front counter staff to be excellent. Your suggestion regarding setting up a change area for guests arriving early in Queensland's beautiful weather is appreciated, and we'll definitely pass it along to our management team for consideration. We always strive to enhance our guests' experience, and your input helps us do just that. We hope to welcome you back soon for another enjoyable stay!

4 out of 5
Only problem was house staff were not very good in completing their jobs. Definitely more training required.

Posted by on 7 Apr. 2024

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Comment from Hotel Management

8 Apr. 2024 by James Mackintosh

Thank you for your feedback. We apologise for any inconvenience caused by our housekeeping staff. We will address this issue promptly and provide additional training to improve our service.

5 out of 5
Rydges South Bank is a lovely hotel and is in a great location for QPAC and South Bank restaurants & bars. Very enjoyable overnight stay, the staff were very professional and helpful, the room was immaculate and smelled very clean and fresh, the bed was amazingly comfortable and it ticked all the boxes for us. We made use of the car valet service ($55 per vehicle per night - bit on the pricey side!) but all in all it was a thoroughly enjoyable stay! Would we return? Most definitely!!

Posted by , from Scarborough on 7 Apr. 2024

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Comment from Hotel Management

8 Apr. 2024 by James Mackintosh

Thank you for your wonderful review! We're delighted to hear that you had a very enjoyable stay with us at Rydges South Bank. It's fantastic to know that you found our location convenient for QPAC and South Bank attractions, and that you appreciated our professional and helpful staff. We're glad you found your room immaculate and fresh, and that you had a comfortable night's sleep in our beds.We understand your feedback regarding the valet service pricing and will take it into consideration. Nonetheless, we're thrilled that overall you had a thoroughly enjoyable stay with us! We can't wait to welcome you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

3 out of 5
Convenient to Restaurants and activities. Check in was disappointing. Concierge was amazing and very helpful, had to approach the desk 3 times to get my key.

Posted by on 6 Apr. 2024

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Comment from Hotel Management

8 Apr. 2024 by James Mackintosh

Thank you for your feedback. We apologise for the inconvenience you experienced during check-in. We appreciate your patience and are glad to hear that our concierge team was helpful. Your comments will be addressed internally to ensure smoother processes in the future. We hope to have the opportunity to welcome you back for a better experience.

4 out of 5
Professional friendly staff.

Posted by on 3 Apr. 2024

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Comment from Hotel Management

8 Apr. 2024 by James Mackintosh

Thanks for your feedback Susan!

2 out of 5
It's approximate walking distance to theatre. Undeclared parking expense of $55 per night.

Posted by , from NAMBOUR on 3 Apr. 2024

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Comment from Hotel Management

8 Apr. 2024 by James Mackintosh

Thanks for your feedback Saad! There are multitude of parking options should you wish to not use our valet parking service. If there's anything else we can do to improve your experience, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more seamless stay.

5 out of 5

Posted by on 30 Mar. 2024

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5 out of 5
in a conveniant place for everything

Posted by on 27 Mar. 2024

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Comment from Hotel Management

28 Mar. 2024 by James Mackintosh

Thank you Warren for your feedback. We hope to welcome you back with us soon!

4 out of 5
Close to qpac so easy walk to first show at 5pm and then time for quick freshen up before heading to second show at 8pm. Room was fine and breakfast was ok. Checkout was quick as concierge took care of it for me as it would have taken a while to get to reception as a lot of people were leaving at the same time.

Posted by on 24 Mar. 2024

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Comment from Hotel Management

27 Mar. 2024 by James Mackintosh

Thank you for taking the time to share your experience with us. We're thrilled to hear that our convenient location near QPAC made it easy for you to enjoy back-to-back shows without any hassle. It's fantastic to know that you found your room comfortable and that you were satisfied with our breakfast offerings.We're also glad to hear that our concierge was able to assist you swiftly during the checkout process, especially during busy times. Your convenience is important to us, and we're delighted that we could make your departure smooth and efficient.We hope to welcome you back for another enjoyable stay the next time you're in the area.

Property Features

Rydges South Bank offers its guests an outdoor pool, a sauna, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. The luxury Rydges South Bank also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 4.5-star Brisbane hotel is smoke free.

  • 1 building
  • 304 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Meeting rooms
  • 0 sq m of conference space
  • Built in 1996
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Valet parking (surcharge)

Transport

  • Train station: South Brisbane Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Rydges South Bank offers 304 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

CBD Cafe Bar and Dining - This bar specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Bacchus South Bank - Overlooking the pool, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-out is available.

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 25–50 per person
  • Valet parking fee: AUD 55 per night
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rydges Bank
  • Rydges Bank Hotel
  • Rydges Bank Hotel South
  • Rydges South
  • Rydges South Bank
  • South Bank Rydges
  • Rydges South Bank Hotel South Brisbane
  • Rydges South Bank Hotel
  • Rydges South Bank South Brisbane

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.