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 Singapore • 1 Room
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The Scarlet Hotel (SG Clean)

4-star property
33 Erskine Road, Singapore, 1800 796 370
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4.3 out of 5
Excellent!
See all 23 wotif Reviews

"Wifi was unstable - kept dropping the connection on multiple devices, small cramped room. Great location in Chinatown close to good food and convenien ... " More

By a verified traveller on Sun 26 Jan 2020

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Hotel Description

The Scarlet Hotel puts you in the heart of Singapore, within a 20-minute stroll of popular places like Raffles Place and Merlion. Highlights at this boutique hotel include free in-room WiFi.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and concierge services. Other amenities include laundry facilities, a 24-hour front desk, and a terrace. Continental breakfast is available daily between 8:30 AM and 1:00 PM.

Within a 30-minute walk of this 4-star Downtown Singapore hotel, attractions include Gardens by the Bay and Marina Bay Sands Skypark.

Deluxe Room (Windows subject to availability )

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$182* Per night/room 30 Apr. - 1 May

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Theme Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room (Windows subject to availability)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Scarlet Hotel ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Scarlet Hotel

Everyone (16) Couples (6) Family (1)
5 out of 5

Posted by on 12 Nov. 2022

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4 out of 5

Posted by on 22 Oct. 2022

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4 out of 5
Wifi was unstable - kept dropping the connection on multiple devices, small cramped room. Great location in Chinatown close to good food and convenient public transport, fantastic staff that are friendly and very helpful.

Posted by on 26 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by The Scarlet

Dear Guest, Gracious greetings from The Scarlet! We appreciate your positive ratings and feedback. We apologise for the wifi inconvenience and appreciate if you could contact us directly (addressed to ms Emily) with your stay details to correctly address the issue. We are happy to hear you found our location convenient and our friendly services to your standards. We hope that besides the wifi issue, you had had a pleasant stay. Thank you for choosing your stay with us. We hope to have the opportunity to welcome you back for your next visit.

1 out of 5
The location is the best only that thing. The staff at reception tell me take out 1 dollar for holding when check out they return back, but they take out 200 dollars, when I checked out I complain, they said have to wait 7 day to 14 day it will be back my account, I don’t like people treating me , never come back again !

Posted by on 25 Dec. 2019

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Comment from Hotel Management

27 Dec. 2019 by Emily Lim, Front Office Manager

Dear Guest, Happy holidays and gracious greetings from The Scarlet Singapore. Thank you for your feedback on this platform and separate emails to the Hotel. We trust you have received our official reply with the Authorisation-reversal receipts (which were handed and shown to you during your check-out on 23 December) for your reference. Once again, please take note that the duration of release is under the jurisdiction of your card’s issuing bank. This is not within the Hotel’s control. We sincerely trust this clarifies your concerns. Thank you.

5 out of 5
Loved the location, option of ground floor apartment suited us. Location really good for Chinatown shopping, area great for hawker Street food and restaurant food. The real joy was the staff, many thanks to Leslie Lee for administering first aid to one bruised and bloodied shin. Inquiring each day how the leg was recovering. Many thanks to Bincy she helped with suitcases, storage of cases. Recommended bathroom facilities available for post checkout guests. Most welcome. Thanks also to all staff who ordered the many taxis we used, doormen who watched for the taxis and opened the doors for us.

Posted by on 11 Nov. 2019

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Comment from Hotel Management

12 Nov. 2019 by Emily Lim, Front Office Manager

Dear Guest, Gracious greetings from The Scarlet! Thank you for your perfect ratings and very kind review. We strive constantly to exceed guests' expectations and are absolutely delighted to hear that our friendly and helpful services have made your stay that much more memorable. Ensuring the comfort and safety of our guest is priority and we are glad that you are alright. Thank you for choosing to stay with us. We certainly look forward to welcoming you back again for another enjoyable stay. Meanwhile, take care.

4 out of 5
Fabulous location. Room was very suitable. Glad we booked here over our first chosen hotel. First two days staff didn’t service room properly but when queried, it was promptly amended each day after that. Reception staff didn’t always go out of their way to greet - but generally service was very good, prompt and friendly. I would stay here again and recommend for a suitable 4 star stay. A pool would’ve been good as the weather was super hot each day but frankly we were so tired sightseeing we probably wouldn’t have used it!

Posted by on 25 Jun. 2019

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Comment from Hotel Management

25 Jun. 2019 by Emily Lim, Front Office Manager

Dear Guest, Gracious greetings from The Scarlet! Thank you for your ratings and recommendation. We are glad you found our location convenient and our friendly services to your standards. Thank you for choosing The Scarlet as your choice of accommodation. Don’t forget to check out our Jacuzzi at level 2B the next time you stay with us! Just approach any of our friendly staff and they will be happy to assist you. We hope to see you again soon. Meanwhile, take care.

5 out of 5
Great character, helpful staff and close to everything. The authentic Singapore experience.

Posted by on 10 Dec. 2018

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Comment from Hotel Management

11 Dec. 2018 by Koh Boon Poh, Front Office Manager

Dear Stuart Thanks for staying with us and for your positive feedback! We look forward to welcoming you back at The Scarlet soon.

3 out of 5

Posted by on 19 Sep. 2018

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Comment from Hotel Management

21 Sep. 2018 by Rasheda Khalid

Gracious greetings from The Scarlet Singapore! Thank you for staying with us. We look forward to welcoming you back on your next visit! See you soon! Graciously Yours, Rasheda Khalid Front Office Manager

4 out of 5
Good position, friendly, obliging staff. Enjoyed our stay.

Posted by , from Melbourne Australia on 14 Aug. 2018

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Comment from Hotel Management

29 Aug. 2018 by Rasheda Khalid

Dear Ian, Gracious greetings from The Scarlet Singapore! Thank you for staying with us. We look forward to welcoming you back on your next visit! See you soon! Graciously Yours, Rasheda Khalid Front Office Manager

4 out of 5
Wonderful staff, great location, walk distance to many sites.

Posted by on 25 Jun. 2018

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About the The Scarlet Hotel (SG Clean)

Location 33 Erskine Road, Singapore, 069333

Property Features

As a guest of The Scarlet Hotel, you'll find a fitness center, a terrace, and tour/ticket assistance. Public spaces have free WiFi. The business-friendly The Scarlet Hotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. This 4-star Singapore hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Metro station: Maxwell Station (0.2 km / 0.1 mi)

Room Amenities

The Scarlet Hotel offers 80 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8:30 AM to 1:00 PM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property is unable to accept any bookings from guests who are serving Stay Home Notice (SHN) or the Government-mandated self-isolation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Guests traveling with a service animal must contact the property prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 11
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately SGD 23.76 for adults and SGD 23.76 for children
  • Nearby parking fee: SGD 50 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Scarlet Hotel
  • Scarlet Hotel Singapore
  • Scarlet Singapore
  • Singapore Scarlet
  • Scarlet Singapore Hotel
  • The Scarlet Singapore
  • Scarlett Hotel Singapore
  • The Scarlet Singapore

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.