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4.0 out of 5

"We didn't like the smells from the old carpet at the carpark entry to the lift, and the carpet at the hallways getting very old, and when they done th ... " More

By a verified traveller on Tue 12 Mar 2024

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Hotel Description

Rydges Parramatta places you steps from Rosehill Gardens Racecourse and within a 20-minute stroll of Sydney Speedway. Highlights at this hotel include 2 restaurants, 3 bars/lounges, and an indoor swimming pool.

The restaurant, Stock Cafe, is open for breakfast, lunch, and dinner. Enjoy the gym, spa tub, and sauna. Business travelers can take advantage of meeting rooms and conference space. Added amenities include free WiFi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4-star Rosehill hotel include University of Western Sydney Parramatta Campus and Westfield Parramatta Shopping Centre.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$154* Per night/room 7 Apr. - 8 Apr.

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Panoramic Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Rydges Parramatta ratings based on 422 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rydges Parramatta

Everyone (221) Couples (63) Family (92)
3 out of 5
We didn't like the smells from the old carpet at the carpark entry to the lift, and the carpet at the hallways getting very old, and when they done the room every day, they missed putting fresh mugs coffee and milk 2 out the 4 days we stayed. we are from Tamworth, and we have been staying at Ridges over the last 40 years.

Posted by on 12 Mar. 2024

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3 out of 5
The only onsite dinning (other than room service) closed at 7pm. Parking was not listed as an additional cost upon reciept of booking confirmation. Upon exiting property it showed the cost of parking at double what it should have been. Yet to recieve payment receipt. Had to request reciept for acvommodation payment. Skirting boards very dusty amd paint chipped. Property needs a good deep clean anð more tegular maintenance.

Posted by on 11 Mar. 2024

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5 out of 5
Amazing customer service - above and beyond to make our stay amazing!

Posted by on 3 Mar. 2024

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Comment from Hotel Management

5 Mar. 2024 by Jordan

Dear Joel,Thank you so much for your kind words about our staff and your amazing score!We cant wait to welcome you back soon!Kind Regards,

4 out of 5
Was pleasant

Posted by on 28 Feb. 2024

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Comment from Hotel Management

29 Feb. 2024 by Jordan

Dear Tony,Thank you for your review!We are glad you found the hotel pleasant!We hope to see you again very soon!Kind Regards,

4 out of 5
Friendly staff, yummy breakfast Shuttle to and from Taylor Swift concert was fantastic

Posted by on 27 Feb. 2024

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Comment from Hotel Management

29 Feb. 2024 by Jordan

Dear Robyn,Thank you for your wonderful feedback regarding our staff and food and beverage offering. I am delighted to hear you made good use of our special event shuttle service.We hope to see you again very soon!Kind Regards,

4 out of 5
Close to Accor stadium which is only a 10 minute drive. The hotel staff very friendly and had a good set up for the Taylor Swift concert including organising a shuttle bus and set up a friendship bracelet making station.

Posted by on 24 Feb. 2024

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Comment from Hotel Management

27 Feb. 2024 by Jordan

Dear Tania,Thank you for taking the time to leave us your review with a great score!We are thrilled to hear that you found our staff friendly and you found it easy to make your way to the concert assisted by the hotel.We hope that you consider staying with us again in the future!Kind Regards,

4 out of 5
Close to relatives nearby, easy access to transportation.

Posted by on 5 Feb. 2024

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Comment from Hotel Management

7 Feb. 2024 by Jordan

Dear Wayne,Thank you for your review! We are glad to hear that you were able to make use of our hotels great location.We hope to see you again soon!Kind Regards,

5 out of 5

Posted by on 8 Jan. 2024

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Comment from Hotel Management

24 Jan. 2024 by Reception

Thanks for your review!

5 out of 5

Posted by on 10 Dec. 2023

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Comment from Hotel Management

28 Dec. 2023 by Reception

Thank you for your review!

1 out of 5

Posted by on 10 Dec. 2023

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Comment from Hotel Management

28 Dec. 2023 by Jordan

Dear Daniel,Thank you for taking the time to share your feedback on the hotel.Sorry to hear that your experience was not up to scratch, if you have any further specific feedback for areas that we could work on, please let us know.Despite your experience we hope you will consider staying with us again in the future to turn this around for you.Kind Regards,

Property Features

As a guest of Rydges Parramatta, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. The business-friendly Rydges Parramatta also features dry cleaning/laundry services, room service (during limited hours), and express check-out. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Sydney hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Sydney Camellia Station (0.9 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Rydges Parramatta offers 151 air-conditioned accommodations with minibars and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Stock Cafe - This restaurant serves breakfast, lunch, and dinner.

Steeds Club Grill and Bar - This restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Rydges Parramatta offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Food service not has not been amended for enhanced safety
  • Guests must provide health documentation
  • Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 32.00 for adults and AUD 16 for children
  • Airport shuttle fee: AUD 90 per person (one-way)
  • Uncovered self parking fee: AUD 20 per day (in/out privileges)
  • Early check-in fee: AUD 30 (subject to availability)
  • Late check-out fee: AUD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Parramatta Rydges
  • Rydges Hotel Parramatta
  • Rydges Parramatta
  • Rydges Parramatta Hotel Rosehill
  • Rydges Parramatta Rosehill
  • Rydges Parramatta Hotel
  • Rydges Parramatta Hotel
  • Rydges Parramatta Rosehill
  • Rydges Parramatta Hotel Rosehill

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.