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3.9 out of 5

"Check-in staff member was indifferent and disinterested. I accidentally locked myself out of the apartment twice and staff seemed to view me as a chor ... " More

By a verified traveller on Thu 07 Mar 2024

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Hotel Description

You'll be connected to the convention center at APX Parramatta, and within a 20-minute stroll of Rosehill Gardens Racecourse and University of Western Sydney Parramatta Campus. Highlights at this hotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

This business-friendly hotel offers free WiFi in public areas, a business center, and a terrace. Added amenities include laundry facilities, a garden, and barbecue grills. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 10-minute drive of this 4-star Rosehill hotel include Qudos Bank Arena and Accor Stadium.

Executive 1 Bedroom Apartment - Limited Housekeeping

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$122* Per night/room 1 Apr. - 2 Apr.

Executive 1 Bedroom Apartment - Daily Housekeeping

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Two Bedroom Apartment - Daily Housekeeping

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Executive Two Bedroom Apartment - Limited Housekeeping

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Two Bedroom Apartment - Limited Housekeeping

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Two Bedroom Apartment - Daily Housekeeping

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

APX Parramatta ratings based on 593 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for APX Parramatta

Everyone (327) Couples (87) Business (3) Family (154)
2 out of 5
The room was dirty. The smell of urine was intense and disgusting

Posted by on 17 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Chester

Dear Nina,We take guest feedback very seriously, and it's our policy to address any issues promptly to ensure our guests have a pleasant stay. Did you bring this up with our staff while staying at the unit? We would have immediately taken action to rectify the situation and ensure your comfort.We would appreciate it if you could provide us with more details about your experience so that we can address the issue effectively.Regards,

3 out of 5
Check-in staff member was indifferent and disinterested. I accidentally locked myself out of the apartment twice and staff seemed to view me as a chore.The $200 security deposit should be highlighted when booking accommodation. $200 is excessive and you take far too long to refund it. The bed and pillows were very uncomfortable.

Posted by on 7 Mar. 2024

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Comment from Hotel Management

7 Mar. 2024 by Chester

Dear Stephen,Thank you for your review. Regarding the security bond, please note it's a preauthorization held by your bank, which may appear as pending transactions on your account. Typically, it's released after 28 days. We inform your bank to release the bond after your checkout for faster processing, usually within 5 to 7 business days. If any issues arise, please contact your bank directly for more information.

4 out of 5
Very clean and friendly staff. Only negative was the couch - just uncomfortable and as the other bed option left me with a sore back.

Posted by on 1 Mar. 2024

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Comment from Hotel Management

1 Mar. 2024 by Chester

Dear Melinda,Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

5 out of 5
I thought our room was big and pretty clean and good to stay.

Posted by on 25 Feb. 2024

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Comment from Hotel Management

27 Feb. 2024 by Chester

Dear Damian,Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

1 out of 5

Posted by on 25 Feb. 2024

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Comment from Hotel Management

27 Feb. 2024 by Chester

Greetings from APX Parramatta!We would like to thank you for choosing to stay at APX Parramatta. We reached out to you as we have noticed your rating of 1.0 on your reviews.We would highly appreciate you may share your experience with us during your stay. Your information will help us improve the service accordingly.Please do not hesitate to contact us should you have further questions or concerns.Thank you for your support.

3 out of 5

Posted by on 15 Jan. 2024

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Comment from Hotel Management

16 Jan. 2024 by Chester

Dear Hamida,Thank you for your review! We wish to ask for more details in order to assist you better. Nonetheless, we thank you for providing us with valuable feedback. APX continuously aims to better the service and facilities we extend to our guests. Regards,

5 out of 5
Tidy budget accommodation in a handy location. We had a family apartment, it was tidy, well appointed, with it own self contained cooking and laundry facilities.

Posted by on 4 Jan. 2024

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Comment from Hotel Management

8 Jan. 2024 by APXOperations

Dear Graham,Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

4 out of 5

Posted by on 1 Jan. 2024

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Comment from Hotel Management

8 Jan. 2024 by Chester

Dear Hamida,Thank you for staying with us. We value your patronage and look forward to the pleasure of welcoming you back again.

4 out of 5
Whilst the accommodation was fairly clean, I would NEVER pay $580 a night for this room - if I’m paying that much I expect extremely high quality furnishing and amenities (like aircon in the bedroom. It certainly lacks.

Posted by on 10 Dec. 2023

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Comment from Hotel Management

16 Dec. 2023 by APXOperations

Dear Anthony,Thank you for your review! We wish to ask for more details in order to assist you better. Nonetheless, we thank you for providing us with valuable feedback. APX continuously aims to better the service and facilities we extend to our guests.

5 out of 5

Posted by on 22 Nov. 2023

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Comment from Hotel Management

13 Dec. 2023 by Chester

Dear Rebecca,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

Property Features

Public spaces have free WiFi. A business center and a meeting room are available. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly APX Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Sydney hotel is smoke free.

  • 54 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Camellia Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

APX Parramatta offers 54 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Televisions come with digital channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Sitting area
  • Television
  • Digital channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Fan
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 7 AM - 11 PM on Monday - Friday; 7 AM - 10 PM on Saturday; and 8 AM - 8 PM on Sunday. Guest must check-in between these reception hours.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.

Pet Policy

  • No pets allowed

Policies

Upon check-in a Driver's License/Passport and a valid credit card in the name of the reservation will be required for a AUD 200 pre-authorization to cover any incidentals. Please be advised Property does not accept cash.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • No lifts
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 15 per day
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • APX Apartments Parramatta
  • APX Parramatta
  • APX Parramatta Apartment
  • APX Apartment
  • APX Parramatta Hotel
  • APX Parramatta Rosehill
  • APX Parramatta Hotel Rosehill
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.