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Art Series - The Cullen

5-star property
164 Commercial Rd, Prahran, VIC 1800 796 370
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4.6 out of 5
Exceptional!
See all 404 wotif Reviews

"Great location. Really nice room " More

By a verified traveller on Sat 06 Apr 2024

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Hotel Description

A luxury stay in Melbourne awaits you at Art Series - The Cullen. Within just a 15-minute stroll, you'll find Jam Factory and Alfred Hospital. Highlights at this family-friendly hotel include 2 restaurants, and in-room kitchens and LCD TVs.

The restaurant, Golda, serves Chinese cuisine and is open for dinner. 1442 square feet (134 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Added amenities include free WiFi in public areas, a gym, and laundry facilities. There's also valet parking, along with the convenience of car rentals on site.

With a stay at this 5-star Prahran hotel, you'll be 3.6 km (2.2 mi) from Melbourne Cricket Ground and 3.8 km (2.4 mi) from Rod Laver Arena.

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$154* Per night/room 2 May - 3 May

Deluxe Apartment, 2 Bedrooms, Balcony (Dual Key)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 2 Bedrooms (Dual Key)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Penthouse (The Cullen)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Penthouse (Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Art Series - The Cullen ratings based on 404 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Art Series - The Cullen

Everyone (251) Couples (103) Business (1) Family (46)
5 out of 5
Great location. Really nice room

Posted by on 6 Apr. 2024

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Comment from Hotel Management

9 Apr. 2024 by Rahul Dangwal

Dear Chris, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

5 out of 5
This property is amazing. The facilities and cleanliness were top tier. The area is relatively loud with cars going down Chapel, but quiet until the morning more so than not. Will be coming back when we have to stay in Prahan.

Posted by on 3 Mar. 2024

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Comment from Hotel Management

5 Mar. 2024 by Rahul Dangwal

Dear Brittany,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

3 out of 5

Posted by on 17 Feb. 2024

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Comment from Hotel Management

20 Feb. 2024 by Rahul Dangwal

Dear Tamerlaine, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

3 out of 5
I’ve often stayed here, over the years it’s clear that a lot of the decor either hasn’t been updated or properly maintained. The staff are fantastic, that’s pretty much the saving grace along with the location of the hotel itself. A good freshen up in the rooms will make this place great option to stay in again.

Posted by on 16 Feb. 2024

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Comment from Hotel Management

20 Feb. 2024 by Rahul Dangwal

Dear Arj, We very much appreciate your comments regarding your stay at the The Cullen Melbourne - Art Series. At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best regards,

5 out of 5
Thanks for safely hiding me away in a time of need

Posted by on 3 Feb. 2024

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Comment from Hotel Management

13 Feb. 2024 by Rahul Dangwal

Dear Tristan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

2 out of 5
I booked the junior penthouse suite as a surprise for my wife’s birthday along with a night at the Australia Open. It was a special occasion and we expected a nicer experience. The room didn’t match the description. The description stated it had a separated bedroom and photos showed a dining area, in reality the room was a studio with very small bathroom. The overall condition of the room and foyer was disappointing. Very tired and worn out looking. The curtains and blinds didn’t close properly as they were broken. Not what I’d expect from a five star hotel. Location was good. Staff were friendly enough.

Posted by on 28 Jan. 2024

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Comment from Hotel Management

30 Jan. 2024 by Rahul Dangwal

Dear Nairn, Thank you for taking the time to tell us about your experience at the The Cullen Melbourne - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

4 out of 5

Posted by on 10 Jan. 2024

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Comment from Hotel Management

13 Feb. 2024 by Rahul Dangwal

Dear Nicholas, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

5 out of 5

Posted by on 1 Dec. 2023

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Comment from Hotel Management

25 Dec. 2023 by Rahul Dangwal

Dear Janette, we very much appreciate your comments regarding your stay at the Cullen. It is always a pleasure to receive positive feedback. We look forward to welcoming you back in the near future. Sincerely,

4 out of 5

Posted by on 27 Nov. 2023

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Comment from Hotel Management

25 Dec. 2023 by Rahul Dangwal

Dear David, we very much appreciate your comments regarding your stay at the Cullen. It is always a pleasure to receive positive feedback. We look forward to welcoming you back in the near future. Sincerely,

4 out of 5
Great location and art work

Posted by on 19 Nov. 2023

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Comment from Hotel Management

30 Nov. 2023 by Rahul Dangwal

Dear Sharon, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely

About the Art Series - The Cullen

Location 164 Commercial Rd, Prahran, VIC 3181

Property Features

There are 2 restaurants on site. Public spaces have free WiFi. Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 1442 square feet (134 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Art Series - The Cullen. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Melbourne hotel is smoke free.

  • 118 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • 1442 sq ft of conference space
  • 134 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Flinders Street Station (4.9 km / 3.1 mi)
  • Metro station: Prahran Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Art Series - The Cullen offers 118 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. Accommodations at this 5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. 42-inch LCD televisions come with premium cable channels and pay movies. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

  • In-room kitchen
  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Golda - This restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Gramercy Bistro - This bistro specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Parking height restrictions apply
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 30.00 per day (in/out privileges)
  • Valet parking fee: AUD 40.00 per day (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Art Series Cullen
  • Art Series Cullen Hotel
  • Art Series Cullen Hotel Prahran
  • Art Series Cullen Prahran
  • Cullen Art Series
  • Art Series - The Cullen Greater Melbourne/Prahran
  • Art Series - The Cullen Hotel Melbourne
  • Art Series - The Cullen Hotel
  • Art Series - The Cullen Prahran
  • Art Series - The Cullen Hotel Prahran

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.