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4.2 out of 5

"The buggy service around the Island is pretty ordinary . Granted that they have to pick up and drop off guests all the time but there should be some p ... " More

By a verified traveller on Mon 01 Apr 2024

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Hotel Description

Iririki Island Resort & Spa puts you in the heart of Port Vila, connected to a shopping center and within just a 10-minute stroll of Iririki Island and Port Vila Market. Highlights at this luxury resort include 4 restaurants, 5 outdoor swimming pools, and a full-service spa.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. The bistro, Infinity Bar & Cafe, is open for lunch and dinner. With 2 poolside bars and 3 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach and enjoy the 2 outdoor tennis courts, free kids' club, and gym. 1270 square feet (118 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a kids' swimming pool, and a snack bar/deli. Each morning free buffet breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4.5-star Port Vila resort include Parliament House and National Museum.

Island fare

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$364* Per night/room 29 Apr. - 30 Apr.

Deluxe Ocean View Rooms

Bed Count 1 King Bed Maximum Occupancy 3 Max

Penthouse Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Villa

Bed Count 2 King Beds Maximum Occupancy 6 Max

Premium Bungalow, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Waterfront Fare

Bed Count 1 King Bed Maximum Occupancy 2 Max

Iririki Island Resort & Spa ratings based on 92 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Iririki Island Resort & Spa

Everyone (45) Couples (36) Family (10)
5 out of 5
The buggy service around the Island is pretty ordinary . Granted that they have to pick up and drop off guests all the time but there should be some priority given to some cases . eg: Like waiting to go to the airport with baggage. We waited for 45mins before we decided to walk up to the reception . we booked it for 12pm ( Dep at 1520hrs ) and at 1245 we decided to walk . This is not the fault of the operators ( drivers ) but management must give priority to departing Guests. More Island activities are needed to enhance the Experience. Maybe Jetskis .. More water activities , Also the Guest Experience staff ( who were great) should all be on the same page when selling activities ... sometimes we got 3 different versions of the same activities with no definitive proposals or offer . We give them credit as they tried their best to offer the deals . Overall we were very happy with the staff ( brilliant ) . Its a beautiful Island resort with So Much potential to grow your business. Suggest some input from the locals and survey guests on the spot instead of Online reviews ( most will not do it ) . Thank you for a great time.

Posted by on 1 Apr. 2024

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Comment from Hotel Management

7 Apr. 2024 by Reservations Team

Hi LakshmanThank you very much for the feedback, we are looking to improve our customer service and our facilities all the time. Your notes about the buggy, our Guest Experience staff and our facilities are very helpful in pinpointing where we can improve. Hopefully we will be able to welcome you back soon one day to an even better stay.

5 out of 5
Iririki Island Resort was such a beautiful experience, everyone was so kind and welcoming. The resort itself is gorgeous and easy to take the ferry whenever you need to go. The deluxe ocean view room with a jacuzzi had the most incredible view. The staff were so lovely and the kitty was so sweet too. I did a couple tours arranged by Lavinia that I will remember forever. I will definitely be coming back soon and will stay longer next time. Can't wait to book my next stay at Iririki Island Resort & Spa!

Posted by on 22 Nov. 2023

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Comment from Hotel Management

23 Nov. 2023 by Staff

Dear PaigeThank you for choosing to stay with us and for taking the time to write a lovely review about our accommodation and the staff in particular. We are glad to hear you have enjoyed your accommodation and the tours that were organized with with Lavinia from our guests experience team. We hope your next stay at the Iririki Island Resort will be another pleasant journey and we look forward to welcoming you back soon!Warm Regards, The Iririki Team

5 out of 5
Amazing place to stay, great room, great service. The pools were amazing and there was plenty of activities. The people were so nice and accomodating and helpful which made the stay all the better. Free breakfast everyday and it's a quality spread of food. The ferry is always available and only takes 5 minutes. The main city is fine, but the seperation from there is really good.

Posted by on 5 Nov. 2023

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Comment from Hotel Management

5 Nov. 2023 by Staff

Dear Wade, thank you for taking the time to review the hotel. We are so happy to hear that you enjoyed your stay with us and that our facilities and staff were a highlight for your stay. We hope to welcome you again next time. Thanks again! Iririki Team

5 out of 5
Customer service was great. The island was beautiful and the room we stayed in was fantastic. Couldn’t fault our room.

Posted by on 2 Nov. 2023

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Comment from Hotel Management

2 Nov. 2023 by Guest Experience Team

Hi Atlanta, Thank you for your very kind review and the wonderful feedback. We hope that we will see you again soon.

4 out of 5
before going we read a lot of rather negative reviews about facilities and standards. We have not ecperi4nced any of that - Our room was excellent, clean and facilities were all fine. The snorkelling area was not really anything to consider - no fish and nothing to look at. The service was great everyone super helpful, genuine smiles and helpful with nothing too much with the sole exception of a single western guy at the reception with a continous sour face who would not great anyone and appeared arrogant and seems to be in charge of the reception staff - sad amongst such genuine friendly and happy people. The excursions were fine except that the hotel person supposed to lead ours and provide sandwiches / drinks was over 40 minutes late to appear at the reception with the food and all waiting and we missed the bus on the shoreside....Overall there is nothing negative at all to say about the Resort, facilities and the friendly people there - Moanna in guest relations would have to be one of the prime assets this resort has - ever smiling with a lovely happy face and and able to arrange and fix just about anything. Go Moanna and thank you...

Posted by on 22 May 2023

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Comment from Hotel Management

7 Sep. 2023 by Guest Experience Team

Hello FrankThank you very much for your kind review. New owners have recently taken over the resort and your comments are very helpful in letting us know where we can improve in service and facilities so that we can improve the resort overall.

3 out of 5
Good stuff: our room was nice and had a great view. The sunset pool was pretty nice. Great location a short ferry-ride from Port Villa town centre. Bad stuff: Staff were indifferent at best, very poor service and staff didn’t really seem interested in helping. The “adults only” infinity pool was filthy and also always full of kids. Rooms were in poor repair in some areas - like multiple tiles lifting in shower and bath, hot water non-existent. The sunset pool is a long hike (about 800m) from the main side of the island - would be better if there was some kind of regular buggy service to ferry guests between the two. Food was average. Overall the experience was disappointing and didn’t leave me wanting to come back. We had Occassion to stay briefly at two other hotels during our stay and both of them were much better especially in terms of staff & service.

Posted by on 9 Jan. 2023

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Comment from Hotel Management

7 Sep. 2023 by Guest Experience Team

Hi AngelaThank you very much for your feedback on your stay. The resort has recently changed owners and your feedback, good and bad, will help us improve. We hope one day we can welcome you back to stay with us.

1 out of 5

Posted by on 22 Dec. 2022

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4 out of 5
Nice to be so close to Port Vila but still very relaxing. Friendly staff. Seafood platter was excellent.

Posted by , from Canberra on 17 Dec. 2019

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Comment from Hotel Management

24 Dec. 2019 by Ivanna

Dear Graham, Thank you for taking the time to publish your review on Expedia, your feedback is much appreciated. I am pleased to see that you enjoyed your time in our little slice of paradise. We want to ensure that every guest leaves the island with a feeling of being relaxed and looked after, the staff will do all they can to make each and every guest encounter a pleasant and memorable one. The staff make it a special place to spend some time. We hope to be able to welcome you back with warm smiles and happy service in the not too distant future. Thank you for making Vanuatu your vacation destination and for choosing to stay with us at Iririki Island Resort and Spa. Warm regards,

5 out of 5
Excellent location with a reliable ferry boat shuttle service. Food was lovely at the staff very friendly and helpful. Loved It !!!

Posted by on 8 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by Ivanna

Dear Anonymous, Thank you for taking the time to publish your review on Expedia, your feedback is much appreciated. I am pleased to see that you enjoyed your time in our little slice of paradise. Vanuatu is a fantastic destination with much to see and do. On the island, you can of course choose to do as little or as much as you like. Indeed, it is our staff that make the island a special place to spend some time; they will always do their best to make each interaction a positive and memorable experience. Thank you for making Vanuatu your vacation destination and thank you too for making Iririki Island Resort & Spa your home away from home. We look forward to welcoming you back! Warm regards,

5 out of 5
There could have been more activities on the island, and also the gym could use a few more machines :)

Posted by on 23 Nov. 2019

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Comment from Hotel Management

30 Nov. 2019 by Ivanna

Dear Anonymous, Thank you for taking the time to publish your review on Expedia, your feedback is much appreciated. We hope to be able to welcome you back with warm smiles and happy service in the not too distant future. Thank you for making Vanuatu your vacation destination and for choosing to stay with us at Iririki Island Resort and Spa. Warm regards,

About the Iririki Island Resort & Spa

Location Iririki Island, Port Vila, Efate

Property Features

Simply walk outside to feel the sun on your face at the white sand beach. At Iririki Island Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Smoking is allowed in designated areas at this 4.5-star Port Vila resort.

  • 103 guestrooms or units
  • 80 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 1270 sq ft of conference space
  • 118 sq m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 5
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Iririki Island Resort & Spa offers 103 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Port Vila resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Infinity Bar & Cafe - This poolside bistro serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Azure Restaurant - This poolside fine-dining restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Boat transfers to this property are boarded from the dock adjacent to the Grand Hotel and Casino.

To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation. Iririki Island Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 118.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Iririki Island Resort & Spa

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available.

  • No lifts
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 40.00 per person (roundtrip)
  • Airport shuttle fee per child: AUD 40.00 (roundtrip), (from 3 to 13 years old)
  • Rollaway bed fee: AUD 118.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Iririki Island Resort
  • Iririki Island Hotel Port Vila
  • Iririki Island Port Vila
  • Iririki Island Resort Vanuatu/Port Vila
  • Vanuatu Iririki Resort
  • Iririki Island Resort Port Vila
  • Iririki Island Resort Spa
  • Iririki Resort Port Vila
  • Iririki Island & Spa Port Vila
  • Iririki Island Resort & Spa Resort
  • Iririki Island Resort & Spa Port Vila
  • Iririki Island Resort & Spa Resort Port Vila

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.