Mahekal Beach Front Resort & Spa: Deals & Reviews (Playa del Carmen, MEX)

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Stylish hotel on the shore with 4 outdoor swimming pools

4 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)

Premium bedding, down duvets, Select Comfort beds, minibar

Shower, rainfall showerhead, hair dryer, towels

Overview
Rooms
Location
Policies

9.0

Wonderful

Popular amenities

Hot tub

Pet-friendly

Spa

Breakfast available

Laundry

Explore the area

38 St And The Beach, Playa del Carmen, QROO, 77710

Mamitas Beach2 min walk
Quinta Avenida8 min walk
Playa del Carmen Maritime Terminal4 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

Run of House

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Hypo-allergenic bedding

Down duvet

Premium bedding

Ceiling fan

21 sq m
Resort view
Sleeps 3
1 Double Bed

Ocean View Palapa

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Hypo-allergenic bedding

Renovated in 2014

Down duvet

Premium bedding

21 sq m
Ocean view
Sleeps 3
1 King Bed OR 2 Queen Beds

Ocean View

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Hypo-allergenic bedding

Renovated in 2014

Down duvet

Premium bedding

21 sq m
Ocean view
Sleeps 3
1 King Bed OR 2 Queen Beds

Premium Bungalow

Highlights

Balcony or patio

Individually furnished

Individually decorated

Private plunge pool

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

30 sq m
Sleeps 3
1 King Bed OR 2 Queen Beds

The Oasis

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Premium bedding

21 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

The Oasis Palapa

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Premium bedding

21 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Garden View

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Hypo-allergenic bedding

Renovated in 2014

Down duvet

Premium bedding

21 sq m
Sleeps 3
1 King Bed OR 2 Queen Beds

Garden View Palapa

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Hypo-allergenic bedding

Renovated in 2014

Down duvet

Premium bedding

21 sq m
Sleeps 3
1 King Bed OR 2 Queen Beds

Similar properties

On private beach

Pool

Breakfast included

All-inclusive

for 1 night

includes taxes & fees

2 May - 3 May

Pool

Hot tub

All-inclusive

Spa

for 1 night

includes taxes & fees

2 May - 3 May

About the area

Playa del Carmen

A family-friendly stay in the heart of Playa del Carmen awaits you at Mahekal Beach Front Resort & Spa, a recipient of the prestigious Travel & Leisure 500 award in 2021. You'll find Mamitas Beach a few steps away and Quinta Avenida within a 10-minute stroll. Highlights at this beachfront hotel include 3 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Revive can include deep-tissue massages, hot stone massages, facials and body treatments along with access to the hot tub. The diner, Cocina, serves Mexican cuisine. Agave is the hotel's own sports bar. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and Hot tub. Additionally, you'll find a conference centre, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Downtown Playa del Carmen hotel include Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall.

What's nearby

Mamitas Beach - 2 min walk
Playa del Carmen Main Beach - 2 min walk
Quinta Avenida - 8 min walk
Quinta Alegría Shopping Mall - 13 min walk
Playa del Carmen Maritime Terminal - 4 min drive

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

Mamita's Beach Club - 7 min walk
Club de la Cerveza - 5 min walk
La Cueva del Chango - 4 min walk
Piola - 4 min walk
Encanto Beach Club - 4 min walk

About this property

Mahekal Beach Front Resort & Spa

Stylish hotel on the shore with 4 outdoor swimming pools

Some rates at Mahekal Beach Front Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with free beach club on site, cabanas (surcharge), and umbrellas. At Mahekal Beach Front Resort & Spa, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. This beach hotel also offers 1 hot tub, a fitness centre and a garden.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

195 guestrooms or units

2 levels

33 buildings

3 dining venues

3 bars or lounges

Built in 1985

Deli

Childcare (surcharge)

Cabanas on the beach (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Library

Terrace

Garden

Gift shop

Beauty salon

Fireplace in lobby

Television in lobby

On-site shopping

Bellhop

Smoking in designated areas

Bar on the beach

Coffee shop

Bar by the pool

Swim-up bar

Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a hairdryer. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks and desk chairs. Select Comfort beds feature down duvets and premium bedding. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Guests can make use of the in-room espresso makers and minibars. Bathrooms include a shower with a rainfall showerhead. Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Revive has 1 treatment room. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2021 Travel + Leisure 500.

Languages

English, French, German, Italian, Spanish

Property amenities

Parking and transport

Offsite parking available (USD 10 per day)
Street parking available
24-hour return airport shuttle (surcharge)
Onsite parking available only on request

Food and drink

Daily cooked-to-order breakfast available 7:00 AM–10:00 AM for a fee: USD 27 for adults and USD 27 for children
3 bars/lounges
3 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

Agave
Cocina
Fuego Restaurante y Bar
Itzi Pool Bar
Las Olas

Things to do

4 outdoor pools
Arcade/game room
Beach yoga
Bicycle rentals
Bicycle tours
Billiards/pool table
Books
Free beach club
Full-service spa
Games
Gym
Library
Playground
Scuba diving
Shopping
Spa tub
TV in common areas

Family friendly

4 outdoor pools
Arcade/game room
Babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets on request
Change of towels on request
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

3 meeting rooms
Conference centre

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Firepit
Garden
On the beach
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Spa open daily
Spa tub
Sports massages
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Smooth flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (119 centimetre high)
Wheelchair-accessible restaurant

2 floors
33 buildings
Ballroom
Banquet hall
Built in 1985
Communal living room
Designated smoking areas
Fireplace in lobby
Reception hall
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Premium bedding
Select Comfort mattress

Bathroom

Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels

Food and drink

Espresso maker
Limited room service
Minibar

Outdoor space

Balcony/patio

Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Desk chair
Free local calls
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

For more details, please contact the property using the information on the booking confirmation

This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.

The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

Pets: USD 29.75 per accommodation, per night
Only dogs and cats are allowed
Maximum 1 (weight limit: 20 lb per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100.00 per night
New Year's Day (1 January) Gala Dinner per adult: USD 120
New Year's Day (1 January) Gala Dinner per child: USD 60 (from 3 to 12 years old)
Resort fee: USD 35 per accommodation, per night

The resort fee includes:

Beach loungers
Bicycle storage
Fitness centre access
In-room bottled water
In-room coffee
In-room safe
Lending library access
Pool access
WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: from approximately USD 27 for adults and from USD 27 for children
Airport shuttle fee: USD 302 per person (return)
Airport shuttle fee per child: USD 302 (return), (from 5 to 12 years old)
Nearby parking fee: USD 10 per day (16 ft away)
Pet fee: USD 29.75 per accommodation, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 100

Safety features at this property include a fire extinguisher, window guards and outdoor lighting

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mahekal

Mahekal Beach

Mahekal Beach Playa del Carmen

Mahekal Beach Resort

Mahekal Beach Resort Playa del Carmen

Mahekal Resort

Mahekal Beach Hotel Playa Del Carmen

Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico

Shangri La Caribe Hotel

Shangri La Caribe Playa Del Carmen

Frequently asked questions

What is the cancellation policy at Mahekal Beach Front Resort & Spa?

Mahekal Beach Front Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mahekal Beach Front Resort & Spa?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Mahekal Beach Front Resort & Spa on 19 Apr 2024 start from AU$407.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mahekal Beach Front Resort & Spa?

Yep, Mahekal Beach Front Resort & Spa is a short 2-minute walk from Playa del Carmen Main Beach. Fun beach activities include yoga, snorkelling and scuba diving.

Is there a spa on site at Mahekal Beach Front Resort & Spa?

Yep, Revive is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as beachside massages.

Does Mahekal Beach Front Resort & Spa have a pool?

Yep, and guests recommend it! Mahekal Beach Front Resort & Spa has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Mahekal Beach Front Resort & Spa?

Mahekal Beach Front Resort & Spa features 4 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with Select Comfort beds, premium bedding and espresso makers.

What makes Mahekal Beach Front Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Mahekal Beach Front Resort & Spa.

Does Mahekal Beach Front Resort & Spa serve breakfast?

Yep, cooked-to-order breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Mahekal Beach Front Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Mahekal Beach Front Resort & Spa?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mahekal Beach Front Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Mahekal Beach Front Resort & Spa Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

4/10 Poor

Dylan

18 Jan 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Stayed 4 nights in Jan 2024

6/10 Okay

Tracy

Travelled with group

17 Jan 2024

Disliked: Staff & service

Let me start with the positive. The waitstaff and cleaning crew are amazing- pleasant and responsive. The property is pretty and the food is excellent for an all inclusive. This place fails with management and a total lack of customer service. We booked two beds, which I personally confirmed directly with the hotel a month ahead of time. When we arrived they told us that they only had a king and could switch it the next day. The resort was half empty so there is no excuse for this. Any simple thing requested at the front desk was met with a "no" and an attitude. As the owner of a travel business I can't express how big of an issue this is at this hotel- it makes for an unpleasant experience as you feel like you are pulling teeth for basic services. The extras that you allegedly get with expedia will be conveniently "unavailable"- again with the hotel at half capacity. The room smells of mold which suggests that they shut the AC down when not in use- I suspect the lack of "rooms" is because they rotate which ones they use. The outdoor shower was filthy- it hadn't been stepped in in many months. The small pool in area 9 was filthy- cloudy, dirty and without running water. This place has incredible potential but it just appears as if they are struggling financially or that the owners simply don't care. Disappointing.

Stayed 6 nights in Jan 2024

10/10 Excellent

laura jean

12 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Jan 2024

10/10 Excellent

michael

Travelled with partner

12 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing place will definitely be coming back the room literally has the water washing up to the porch

Stayed 1 night in Jan 2024

10/10 Excellent

Lawrence

Travelled with family

12 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We like the staff in particular - friendly and helpful and always professional The restaurants are excellent

Stayed 7 nights in Jan 2024

6/10 Okay

Andrea

Travelled with family

11 Jan 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Stayed 5 nights in Dec 2023

2/10 Terrible

AMIR

Travelled with partner

9 Jan 2024

Liked: Staff & service, amenities

I just give that one star for the staff kindness. Check in took 1 hour, there is NO VIP SERVICES included, Recieved a low quality room. Resort was not all inclusive even though when I booked it said all inclusive, I called Expedia agent to cancel and change reservation and they said it’s not possible. No room upgrade. Had $ limitation on free dinner. No free drinks included, even water and sodas in room has charge. There were construction ongoing near my room and very noisy during day due to that . Shower had very low pressure water. I complained about shower and construction to front desk and they ignored my request. Such a waste of money, paid almost $ 3000 for 5 nights and didn’t get even $300 worth of services. I am frustrated because Expedia didn’t help me on all these matters even though I am a Gold VIP Member. Please do your research before booking this place.

Stayed 5 nights in Jan 2024

8/10 Good

Reyna

Travelled with partner

9 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Peaceful, very close to downtown to walk to other restaurants, shops, and to the ferry. Staff was great.

Stayed 5 nights in Jan 2024

10/10 Excellent

Chetan

7 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice little resort which is self-contained. Food and staff were particularly good. Beach is small with limited seating area near the water but probably good in the non-peak season. All inclusive option seemed worth it if you’re going to eat in the hotel. Plenty of options in the surrounding town otherwise. Totally walkable. The only time you need transportation is for a tour.

Stayed 5 nights in Dec 2023

10/10 Excellent

Steven

6 Jan 2024

Stayed 3 nights in Jan 2024

Mahekal Beach Front Resort & Spa

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Mahekal Beach Front Resort & Spa

Photo gallery for Mahekal Beach Front Resort & Spa

Overview of Mahekal Beach Front Resort & Spa

Wonderful

Popular amenities

Explore the area

Room options

View all photos for Run of House

Run of House

Highlights

View all photos for Ocean View Palapa

Ocean View Palapa

Highlights

View all photos for Ocean View

Ocean View

Highlights

View all photos for Premium Bungalow

Premium Bungalow

Highlights

View all photos for The Oasis

The Oasis

Highlights

View all photos for The Oasis Palapa

The Oasis Palapa

Highlights

View all photos for Garden View

Garden View

Highlights

View all photos for Garden View Palapa

Garden View Palapa

Highlights

Similar properties

Occidental at Xcaret Destination - All Inclusive

About the area

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Mahekal Beach Front Resort & Spa

Awards and affiliations

Languages

Property amenities

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Food and drink

Outdoor space

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Mahekal Beach Front Resort & Spa Reviews

Reviews