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 Playa del Carmen •1 Room
 Playa del Carmen • 1 Room
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Illusion Boutique Hotel By BFH

3.5-star property
8th St North, Playa del Carmen, QROO 1800 796 370
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3.5 out of 5
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See all 2 wotif Reviews

"If you enjoy listening to thumping music every night until 3am and don’t mind a very basic room with hard beds - this is the place for you then. We pa ... " More

By a verified traveller on Sun 01 Jan 2023

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Hotel Description

Illusion Boutique Hotel By BFH puts you in the heart of Playa del Carmen, within just a 10-minute stroll of Central Square and Nuestra Senora del Carmen Catholic Church. Highlights at this boutique hotel include free continental breakfast, an outdoor swimming pool, and a poolside bar.

This smoke-free hotel offers free WiFi in public areas, a rooftop terrace, and a 24-hour front desk. Other amenities include spa services, a library, and express check-out. Each morning free breakfast is served.

Places within a 15-minute drive of this 3.5-star Downtown Playa del Carmen hotel include Quinta Alegría Shopping Mall and Xcaret Eco Theme Park.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$75* Per night/room 9 May - 10 May

Premium Room, 1 King Bed, Partial Ocean View (Cabanas Vision)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Illusion Boutique Hotel By BFH ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Illusion Boutique Hotel By BFH

Everyone (1) Couples (1)
3 out of 5
If you enjoy listening to thumping music every night until 3am and don’t mind a very basic room with hard beds - this is the place for you then. We paid for breakfast to be included, they give you a voucher to another hotel in Playa Del Carmen which you have to walk to, once there we got charged again saying it wasn’t included even though we gave them the voucher.

Posted by on 1 Jan. 2023

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Comment from Hotel Management

7 Jan. 2023 by Roy

Lamentamos la situación del desayuno incluido. Sin duda nos ayudará a mejorar la gestión de nuestros servicios incluidos.Fue un placer haberlo recibido con nosotros.

4 out of 5
Pros: Breakfast and front desk assistance
Cons: Maintenance on air-con and renovation works
Location: Central but quietish
Value: Economical; Service: Friendly;

Posted by , from Australia - NSW - Sydney on 18 Sep. 2013

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About the Illusion Boutique Hotel By BFH

Location 8th St North, Playa del Carmen, QROO 77710

Property Features

You can enjoy a drink at the pool bar. Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, a rooftop terrace, and spa services are also featured at the boutique Illusion Boutique Hotel By BFH. This 3.5-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Library
  • Convenience store
  • No smoking on site
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Illusion Boutique Hotel By BFH offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Cable television is provided. Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

  • In-room dining
  • Television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 11:30 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's beach club is 600 yards (550 meters) away.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Security system
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guests must provide a copy of their government-issued photo I.D. in advance

Hotel Names

  • Hotel Illusion
  • Illusion Boutique
  • Illusion Boutique Hotel Xperience Hotels Adults Playa del Carmen
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  • Illusion Boutique Playa del Carmen
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  • Illusion Boutique Xperience Hotels Playa del Carmen
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  • Illusion Boutique Xperience Hotels Adults
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  • Illusion Boutique Hotel
  • Illusion By Xperience Hotels

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.