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4.0 out of 5

"clean and the staff very helpful " More

By a verified traveller on Thu 29 Sep 2022

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Hotel Description

Hotel Terminus & Plaza places you in the center of Pisa, within a 30-minute stroll of University of Pisa and Piazza del Duomo. Highlights at this hotel include free in-room WiFi.

For a drink, you can stop by the hotel's own lounge bar. Other amenities include free WiFi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 7 AM and 9:30 AM.

Places within a 30-minute walk of this 3-star Pisa City Centre hotel include Leaning Tower and Cathedral of Pisa.

Classic Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$163* Per night/room 14 May - 15 May

Family Quadruple Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Matrimoniale Classic

Bed Count 1 King Bed Maximum Occupancy 2 Max

Business Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Business Double Room Single Use

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Hotel Terminus & Plaza ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Terminus & Plaza

Everyone (3)
5 out of 5
clean and the staff very helpful

Posted by on 29 Sep. 2022

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Comment from Hotel Management

2 Nov. 2022 by Ap

Hello, thank you for your rating; Thank you for your preference.Alessandro P.

5 out of 5

Close to station, centre of Pisa and airport

Pros: Clean, quiet, well located.
Very convenient location, walked from the station and we were greeted by a very helpful and cheerful chap at reception. Room was very comfortable with a window that opens as well as air con. Shirt walk to the main shopping centre and thenLeaning Tower. We only spent the night as we had to fly out early the next morning but would happily stay longer. good value for money.

Posted by , from Queensland, Australia on 28 Sep. 2017

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Comment from Hotel Management

9 Nov. 2017 by Alessandro

Good evening, thanks for your opinion and your preference

2 out of 5

Would not recommend

I've stayed in many 3 star hotels across Italy and this has been the worst. There was a lot of mould in the shower and despite being a "non smoking room" all I could smell in my room was cigarettes. I dealt with two staff members at reception. The younger man was very nice and helpful but the older gentleman was unbelievably rude to me and to other guests. The wifi connection did not go as far as my room. When I asked for help to get the wifi working the older man at the counter said it was not managed by them but by an external company so there was nothing he could do. I was not the only guest in reception at the time having wifi problems. I'm not a fussy traveller and I know what to expect when staying at a 3 star hotel but honestly this hotel failed to even provide the basics. I thought staying outside of the tourist district would be better but this was not the case. The only good thing about this hotel is that it is a 2 minute walk from the station. I soon discovered everywhere in Pisa is walkable so I highly recommend you stay elsewhere.

Posted by , from Australia on 1 Sep. 2016

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Comment from Hotel Management

10 Sep. 2016 by Reception

Dear guest we are sorry for Your discomfort; normally the personal safety officer shall carefully cleaned the rooms and bathrooms (as you can read in other comments of other guests who did not find any problems with housekeeping); sometimes it can happen that the cleaning staff is distracted by a sudden and unexpected for an oversight can happen that something escapes; we apologize for the inconvenience; for wifi unfortunately the service and the facility is managed by the company that there DEVITALIA it provides and their corporate directive only their technicians can access their computer systems to handle any faults, but it is not always possible immediately because we call the technical promptly but it does not depend on us when the technician intervenes on failure. The front desk staff is generally courteous and professional but sometimes it happens that a planned forces the staff to give less attention to the customer and what may seem discourteous; Thank you for opinions that seviranno to improve the service. Best regards

About the Hotel Terminus & Plaza

Location Via Colombo, 45, Pisa, PI 56125

Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Terminus & Plaza also features tour/ticket assistance, concierge services, and room service (during limited hours). This 3-star Pisa hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 6 levels
  • Built in 1954
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Pisa Central Station (0.5 km / 0.3 mi)

Room Amenities

Hotel Terminus & Plaza offers 50 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards, and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 4 November - 23 March, EUR 2.50 per person, per night, up to 5 nights
  • A tax is imposed by the city: From 24 March - 3 November, EUR 2.50 per person, per night, up to 5 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Terminus & Plaza
  • Hotel Terminus & Plaza Pisa
  • Terminus Plaza
  • Terminus Plaza Pisa
  • Hotel Terminus Plaza Pisa
  • Hotel Terminus Plaza
  • Hotel Terminus And Plaza
  • Hotel Terminus & Plaza Pisa
  • Hotel Terminus & Plaza Hotel
  • Hotel Terminus & Plaza Hotel Pisa

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.