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4.4 out of 5

"A good hotel for the price. A little hard to find. Staff are very courteous and helpful " More

By a verified traveller on Tue 11 Dec 2018

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Hotel Description

A luxury stay in the heart of Pattaya awaits you at Nova Suites Pattaya by Compass Hospitality. Within just a 15-minute stroll, you'll find popular places like Pattaya Beach and Pattaya Beach Road. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and free WiFi.

Each apartment is individually furnished and features an LED TV with satellite channels, along with a balcony, a dining area, and in-room childcare. In-room dining is easy with a kitchen that comes equipped with a refrigerator and a microwave. Nice touches to enhance your stay include bathrobes, slippers, and free toiletries. Free bottled water, a safe, and a hair dryer are also available.

The aparthotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of car rentals on site.

Attractions within a 20-minute walk of this 4.5-star Central Pattaya aparthotel include Central Pattaya and Terminal 21 Pattaya.

1 Bedroom Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Superior

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Triple Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Nova Suites Pattaya by Compass Hospitality ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Nova Suites Pattaya by Compass Hospitality

Everyone (9) Couples (4) Family (1)
4 out of 5
A good hotel for the price. A little hard to find. Staff are very courteous and helpful

Posted by on 11 Dec. 2018

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Comment from Hotel Management

11 Dec. 2018 by Rattana

Dear Guest, Thank you very much for taking the time to sharing your experience at Amari Nova Suites Pattaya, It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments about good reviewhave been passed on to my fellow Team Members. At Amari Nova Suites Pattaya, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future Best Regards, Mrs Rattana Taisin Manager, Rooms

4 out of 5

Bad location

The apartment building was located about a kilometer away from a main Street through a narrow very busy and dangerous to walk street. Two types of apartments, one has a view on the backyard where you can see nothing and deadly quite and other, views the street that leads to the building but both of them are spacious and modern design The staff are friendly and cooperative.

Posted by , from Melbourne on 12 Aug. 2018

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Comment from Hotel Management

25 Aug. 2018 by Rattana

Dear Mr Michel, Thank you very much for taking the time to sharing your experience at Amari Nova Suites Pattaya, It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Please rest assured comment about fare from from a main Street and dangerous to walk street. Hotel have shuttle bus service every 30 minute drip at main street another point we are taking the appropriate measures to address the problem and prevent future occurrence. At Amari Nova Suites Pattaya, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future Best Regards, Mrs Rattana Taisin Manager, Rooms

4 out of 5

Nice room and great position

Overall very nice place staff nice and very clean but the wifi was dreadful and the main access door to the building from the carport never worked and never fixed for over 3 weeks also no hot water, poor maintenance. But nice place

Posted by , from Australia on 13 May 2018

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Comment from Hotel Management

28 May 2018 by Rattana

Dear Mr Craig, Thank you very much for taking the time to sharing your experience at Amari Nova Suites Pattaya, I am disappointed to hear that your experience did not meet your expectations. At Amari Nova Suites Pattaya, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured comment about wifi access, door and hot water that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future Best Regards, Mrs Rattana Taisin Manager, Rooms

4 out of 5

Good Hotel in back alleys of Central Pattaya

Pros: The amenaties in the suites and comfort as if i am at home unlike a small hotel room. this was buig comfortable and clean.
Cons: maybe the smell of the linnen to have a fresher washing smell and teh step in teh bath room should be lower. we tripped and hurt our feet many times.
Location: location in the back alley but not too far from teh shops a good 15minute walk.
The Hotel was very good. It was clean and the amenities inside the rooms and kitchen were fantastic and just what we needed. We brought our own food for breakfast all other foods were very cheap and close by. The shuttle bus was very helpful and on shedule to drop off only. we would walk back to our hotel and stop off get masages for a few dollars. the location of the suites were 15 min walk to the beach but a nice easy walk .The only real problem we had was the stinch of the sewers that were lingering for miles but all of pattaya is like that and this did not discourage us form enjoying our holiday there. it was relaxing massages food and shopping.Thank you for a lovely stay and upgrading us to a bigger suite and our fruit plate for our 20 year Anniversay that was much appreciated.

Posted by on 5 Mar. 2018

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Comment from Hotel Management

6 Apr. 2018 by Rattana

Dear Guest, Greeting From Amari Nova Suites Pattaya, Thank you very much for stay at Amari Nova Suites Pattaya. We appreciate and good to learn you enjoyed your stay us. The comment about smell of the linen and teh step in the bathroom. I hope that you will accept our apology and allow us the opportunity to show you that we measures to address the problem and prevent future occurrence. We look forward to the pleasure of welcoming you again. Best Regards

4 out of 5

My Experience (The Fireman from Australia...)

Pros: Good quality furniture / cleanliness / good pool up stairs.... No one hassles you there...
Cons: The reception staff advise guests how to get out and get back to the place... don't just give them a card ?/ talk to the people....
Location: The Irish bar just around the corner is good value and very good service...
A bit confusing when you wanted to go some where and find your way back to the hotel.. The roads don't follow any organised pattern.... never mind, you only have to ask someone... ??? The lady cleaning the room was very pleasant and a happy person...4 th floor.... Good quality furniture and fittings.... no plastic cheap chairs on the patio... That's good. A good place to stay...

Posted by , from Australia on 23 Aug. 2017

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Comment from Hotel Management

26 Aug. 2017 by Rattana

Dear Mr Nigel, Thank you for sharing your experience our stay at Amari Nova Suites Pattaya. Your feedback is very important to us. Please rest assured that the points you have raised are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Best Regards Ms Rattana Taisin Manager, Rooms

4 out of 5
Nice place. Staff where excellent. Would definitely stay there again

Posted by , from Australia on 17 May 2017

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Comment from Hotel Management

22 May 2017 by Rattana

Dear Mr Peter, Greeting From Amari Nova Suites Pattaya, Thank you very much for sharing your experience of stay at Amari Nova Suites Pattaya. It is a pleasure to read how much you enjoyed your stay with us! We try hard to provide the best service to our customers and their satisfaction is our reward. We look forward to the pleasure of welcoming you back in the near future. Best Regards, Ms Rattana Taisin Manager, Rooms

5 out of 5

Great Place to Stay

I booked a studio but upon arrival found myself upgraded to a suite. It was a very spatious room with a lovely black and white decor. There was a large couch, TV, Kitchen, Fridge, Washing Machine and large shower cubicaland balcomy. I had a problem with my hot water when I arrived that was swiftly rectified. Hotel staff were excellent and very accomodating. There was a gym that was well equiped and lovely rooftop pool. I would highly recoment this hotel and will definatly be staying here when I come to Pattaya next. There were plenty of places to buy food and eat nearby.

Posted by , from Australia on 13 Jul. 2016

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4 out of 5

Nice pool

Enjoyed the staff pool breakfasts and service Food was also great and good value

Posted by , from NZ on 26 Dec. 2015

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4 out of 5

Thought it was a bit closer to the beach.

Pros: Facilities
Cons: Bed design uncomfortable
Location: Bus or taxi ride to beach and night spots.
Great facilities and a roof top pool. Only a 1 night stay.

Posted by , from Perth Australia on 22 Oct. 2015

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5 out of 5
Pros: Cart to take is around , friendly staff, big clean apartment , free wifi
Cons: Food in restaurant too expensive , not enough to cater to vegetarians
Location: Tranquil
Facilities: Home away from home; Value: Bargain; Service: Outstanding; Cleanliness: Immaculate;

Posted by , from Australia - NSW - Sydney on 6 Feb. 2014

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About the Nova Suites Pattaya by Compass Hospitality

Location 254 Moo 9 Soi Petchtrakool, Pattaya, Chonburi 20260

Property Features

Nova Suites Pattaya by Compass Hospitality offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Nova Suites Pattaya by Compass Hospitality. This 4.5-star Pattaya aparthotel is smoke free.

  • 77 guestrooms or units
  • 8 levels
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • In-room childcare (surcharge)
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Transport

  • Train station: Pattaya Station (3.2 km / 2 mi)

Room Amenities

Nova Suites Pattaya by Compass Hospitality offers 77 accommodations with safes and complimentary bottled water. Rooms open to balconies. These individually furnished accommodations include dining tables. LED televisions come with premium satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, and separate dining areas. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony
  • Dining room
  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1020.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Onyx Clean (Onyx Hotels).

  • Children stay free
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitisation guidelines Onyx Clean (Onyx Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 250 per person
  • Rollaway bed fee: THB 1020.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amari Nova
  • Amari Nova Suites
  • Amari Nova Suites Apartment
  • Amari Nova Suites Apartment Pattaya
  • Amari Nova Suites Pattaya
  • Amari Suites
  • Nova Suites
  • Amari Nova Hotel
  • Amari Nova Suites Pattaya Hotel Pattaya
  • Amari Nova Suites
  • Nova Suites Pattaya
  • Nova Suites Pattaya by Compass Hospitality Pattaya
  • Nova Suites Pattaya by Compass Hospitality Aparthotel
  • Nova Suites Pattaya by Compass Hospitality Aparthotel Pattaya

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.