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5.0 out of 5

"Wonderful position, excellent spaces for a large family group, allowing independent activities if needed. Excellent kitchen facilities and spa and sau ... " More

By a verified traveller on Sat 22 Apr 2023

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Hotel Description

A family-friendly stay in Norfolk Island awaits you at The White House. Within steps you'll find Ball Bay Reserve and Two Chimneys Reserve within a short 5-minute stroll. Highlights at this guest house include a full-service spa, and in-room kitchens and indoor private spa tubs.

A pampering day can include deep-tissue massages, hot stone massages, and body treatments along with access to the sauna and spa tub. Enjoy the gym, Turkish bath/hammam, spa tub, and sauna. 1076 square feet (100 square meters) of event facilities include a meeting room and conference space, and other business amenities include a business center. Plus you'll find free WiFi in public areas and laundry facilities. There's also the convenience of an airport shuttle.

Places within a 30-minute walk of this 4-star Norfolk Island guest house include Ball Bay and Two Chimneys Winery.

Exclusive House, 5 Bedrooms, Hot Tub, Ocean View

Bed Count 4 King Beds Maximum Occupancy 10 Max

The White House ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The White House

5 out of 5
Wonderful position, excellent spaces for a large family group, allowing independent activities if needed. Excellent kitchen facilities and spa and sauna !! Few light bulbs not working.

Posted by on 22 Apr. 2023

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Comment from Hotel Management

24 May 2023 by Rael

Thank you for the lovely review. We are pleased that you enjoyed the excellent spaces and facilities. We'd love to welcome you back one day.

Property Features

The White House offers its guests a full-service spa, a spa tub, and a sauna. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this guesthouse measures 1076 square feet (100 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A fitness center, a library, and a terrace are also featured at the family-friendly The White House. The guesthouse can provide concierge services and wedding services. You'll have access to the indoor pool at a partner property. This 4-star Norfolk Island guesthouse is smoke free.

  • 1 building
  • 5 guestrooms or units
  • 2 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 2011
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Property shuttles: Airport shuttle

Room Amenities

The White House offers 5 accommodations with indoor private spa tubs and fireplaces. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets. 40-inch LED televisions come with premium satellite channels and DVD players. Accommodations at this 4-star guesthouse have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries. This Norfolk Island guesthouse provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, computers, and phones. Additionally, rooms include tablet computers and iPod docking stations. Housekeeping is offered once per stay and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • Private indoor hot tub
  • In-room kitchen
  • Fireplace
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Jetted tub
  • Tablet
  • IPod dock
  • In-room dining (limited hours)
  • Private outdoor space
  • LED television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Rice cooker
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the guesthouse include a spa tub, a sauna, and a fitness center.

Spa Services

  • Body treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The White House offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Pet Policy

  • Pets: AUD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of AUD 100
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 30 per person (roundtrip)
  • Airport shuttle fee per child: AUD 15 (roundtrip), (from 2 to 11 years old)
  • Pet fee: AUD 100 per pet (varies based on length of stay) plus AUD 100 one-time cleaning fee
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • White House Norfolk Island
  • White Norfolk Island
  • White House Guesthouse Norfolk Island
  • The White House Guesthouse
  • The White House Norfolk Island
  • The White House Guesthouse Norfolk Island

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the guesthouse before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.