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"Clean facilities and consumables, and easy and convenient access close to transport. Police station across the road made it very safe. However, proper ... " More

By a verified traveller on Thu 18 Apr 2024

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Hotel Description

Arrow on Spencer puts you in the heart of Melbourne, within just a 10-minute stroll of popular attractions like Marvel Stadium and Collins Street. Highlights at this hotel include free in-room WiFi.

This smoke-free hotel offers free WiFi in public areas, a fitness center, and has concierge services. Other amenities include laundry facilities, express check-out, and multilingual staff. There's also the convenience of self parking.

Within a 15-minute walk of this 4-star Melbourne Central Business District hotel, attractions include Queen Victoria Market and Melbourne Central.

Standard Apartment (Q)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$126* Per night/room 30 Apr. - 1 May

Two Bedroom Penthouse (PQ2S)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Four Bedroom Penthouse (PQ7S)

Bed Count 1 Queen Bed Maximum Occupancy 9 Max

Three Bedroom Penthouse (PQ4S)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Three Bedroom Apartment (Q4S)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Deluxe 2 Bedrooms Apartment (Q2S)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Arrow on Spencer ratings based on 379 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Arrow on Spencer

Everyone (308) Couples (22) Business (3) Students (1) Family (36)
4 out of 5
Clean facilities and consumables, and easy and convenient access close to transport. Police station across the road made it very safe. However, property itself was in quite poor condition with many scratched, stained or poorly repaired aspects. Also, the traffic noise throughout the night was fairly substantial - although this is fairly unavoidable. Fine for the one night that we stayed just to sleep in, but wouldn’t have wanted to stay there for a longer time frame.

Posted by on 18 Apr. 2024

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5 out of 5
My partner and I really enjoyed our stay. For the price it was good value

Posted by on 16 Apr. 2024

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4 out of 5
Ideal location for where we needed to be without having to bring the car. Comfortable enough for one night. I should have brought my pillow however as it was quite soft.

Posted by on 13 Apr. 2024

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4 out of 5
Bed was terrible ... springs stick into every part of your body all night!!

Posted by on 26 Mar. 2024

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5 out of 5
Good safe and convenient location

Posted by on 4 Feb. 2024

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2 out of 5

Posted by on 21 Dec. 2023

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5 out of 5
Good value for money

Posted by on 4 Dec. 2023

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5 out of 5

Posted by on 2 May 2023

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3 out of 5
Very noisey at night. Had the fire alarm sound early in the morning, the evac procedure info needs to be clearer. Still waiting for the damage deposit refund 48 hours after check out.

Posted by on 2 Jan. 2023

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5 out of 5
Great spot enjoyed our stay

Posted by on 4 Apr. 2022

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Property Features

As a guest of Arrow on Spencer, you'll find a fitness center, tour/ticket assistance, and a vending machine. Public spaces have free WiFi. Arrow on Spencer also features multilingual staff, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 8 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Southern Cross Station (0.7 km / 0.4 mi)
  • Metro station: Flagstaff Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Arrow on Spencer offers 33 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

  • In-room dining
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Unique furnishings

Food & Drink

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited.

Contactless check-out is available.

  • Parking height restrictions apply
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 11:00 PM
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 25.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 3.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arrow Spencer Hotel Melbourne
  • HarbourView Apartment Hotel Melbourne
  • HarbourView Melbourne
  • HarbourView Apartment Melbourne
  • HarbourView Apartment
  • Arrow Spencer Hotel
  • Arrow Spencer Melbourne
  • Arrow Spencer
  • Arrow Spencer HarbourView Apartment Hotel Melbourne
  • Arrow Spencer HarbourView Apartment Hotel
  • Arrow Spencer HarbourView Apartment Melbourne
  • Arrow Spencer HarbourView Apartment
  • Arrow on Spencer Hotel
  • Arrow on Spencer Melbourne
  • Arrow on Spencer Hotel Melbourne
  • Arrow on Spencer (HarbourView Apartment Hotel)

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.