Room type

Corner King Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Studio Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Standard King Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Standard King Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Standard Twin Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Get an overview of this hotelLuxury Southbank hotel in Melbourne CBD, walk to Crown Casino and Entertainment Complex

A luxury stay in the heart of Southbank awaits you at Crown Promenade Melbourne. Within just a 10-minute stroll, you'll find popular attractions like Crown Casino and Entertainment Complex, Melbourne Aquarium, and Eureka Tower. Highlights at this romantic hotel include 20 restaurants, 20 coffee shops/cafés, and an indoor swimming pool.

You can enjoy flat-screen TVs with cable channels, and all 465 rooms feature free WiFi, wired Internet, and coffee/tea makers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Down comforters, free newspapers, and video-game consoles are also available.

A day of pampering can include deep-tissue massages, hot stone massages, and detox wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Mesh Restaurant, serves seafood and is open for breakfast, brunch, lunch, and dinner. Tonic Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the nightclub, fitness center, Turkish bath/hammam, and spa tub. Business travelers can take advantage of a conference center, conference space, and meeting rooms. Additionally, you'll find free WiFi in public areas, a sauna, and a steam room. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of airport pick-up service.

Within a 20-minute walk of this 4.5-star Melbourne CBD hotel, attractions include National Gallery of Victoria and Bourke Street Mall.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Crown Promenade Melbourne provides a spa tub, a sauna, and a steam room. Dining is available at one of the hotel's 20 restaurants and guests can grab coffee at one of the 20 coffee shops/cafés. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities include a conference center and conference space. This luxury hotel also offers a nightclub, a fitness center, and spa services. For a surcharge, a shuttle from the airport to the hotel (available on request) is offered to guests. Parking is available onsite for a surcharge.

Crown Promenade Melbourne has designated areas for smoking.

  • 24-hour front desk
  • Babysitting or childcare (surcharge)
  • Airport transportation - pickup (surcharge)
  • Total number of rooms - 465
  • Number of floors - 23
  • ATM/banking
  • Valet parking (surcharge)
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Coffee/tea in lobby
  • Number of coffee shops/cafes - 20
  • Free newspapers in lobby
  • Concierge services
  • Conference space
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Turkish bath/Hammam
  • Gift shops or newsstand
  • Free WiFi
  • Designated smoking areas
  • Tours/ticket assistance
  • Computer station
  • Laundry facilities
  • Limo or Town Car service available
  • Spa treatment room(s)
  • Meeting rooms
  • Multilingual staff
  • Nightclub
  • Porter/bellhop
  • Luggage storage
  • Year Built 2003
  • Number of restaurants - 20
  • Self parking (surcharge)
  • Conference center
  • Pool sun loungers
  • Sauna
  • Shopping on site
  • Number of buildings/towers - 1
  • Spa services on site
  • Spa tub
  • Steam room
  • Indoor pool
  • Television in lobby
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Family Friendly Amenities

  • Indoor pool
  • Free Wi-Fi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Cribs/infant beds (complimentary)

Internet

Available in all rooms: Free WiFi , Wired internet access ( 15.95 AUD per 24-hour period )

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Pay movies
  • Video-game console
  • Premium bedding
  • Hypo-allergenic bedding available
  • Air conditioning
  • Free newspaper
  • Climate control
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Shower only
  • Desk
  • Iron/ironing board
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • HDTV
  • Free WiFi
  • Wired high-speed Internet access (surcharge)
  • Blackout drapes/curtains
  • Room service (24 hours)
  • Down comforter
  • Pillowtop mattress
  • Free cribs/infant beds
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Mesh Restaurant - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Tonic Bar - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Late night fare is available from 24-hour room service.

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Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Aerobics on site
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Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Sports massage
  • Detoxification wrap
  • Spa tub in spa
  • Massages
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Ayurvedic treatments
  • Body treatments
  • Facial treatments
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Accessible path of travel
  • Braille or raised signage
  • Accessible parking
  • In-room accessibility
  • Roll-in shower

Hotel Policies

Check-in

Check-in time ends at 5:30 AM

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AUD 21 and AUD 33 per person (approximately)
  • Fee for in-room high-speed Internet (wired): AUD 15.95 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 150 per vehicle (one-way)
  • Self parking fee: AUD 30 per day
  • Valet parking fee: AUD 35 per night (in/out privileges)
  • Deposit: AUD 100.00 per night
  • Rollaway bed fee: AUD 55 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

National Rating

Official Australia STAR Rating provided by Star Ratings Australia

Star Ratings Australia assigns an official STAR Rating for accommodations in Australia. This Hotel property is rated 4.5 stars.

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