Book your room at Crown Promenade Melbourne

Room type

Standard Twin Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Standard Twin Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Corner King Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Studio Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Standard King Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Standard King Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Luxury Southbank hotel in Melbourne CBD, walk to Crown Casino

A luxury stay in the heart of Southbank awaits you at Crown Promenade Melbourne. Within just a 10-minute stroll, you'll find popular attractions like Crown Casino, Melbourne Aquarium, and Eureka Tower. Highlights at this romantic hotel include 20 restaurants, 20 coffee shops/cafés, and a full-service spa.

You can enjoy flat-screen TVs with cable channels, and all 465 rooms feature wired Internet, free newspapers, and video-game consoles. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. 24-hour room service, down comforters, and safes are also available.

A day of pampering at the onsite spa can include deep-tissue massages, hot stone massages, and detox wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Mesh Restaurant, serves seafood and is open for breakfast, brunch, lunch, and dinner. Tonic Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the indoor swimming pool, nightclub, fitness center, and Turkish bath/hammam. Business travelers can take advantage of a conference center, conference space, and meeting rooms. Additionally, you'll find a spa tub, a sauna, and a steam room. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of airport pick-up service.

Attractions within a 15-minute walk of this 4.5-star Melbourne CBD hotel include Federation Square and National Gallery of Victoria.

Show more

Renovations & Closures

The following facilities will be closed from 13 April 2015 to 30 April 2015 (dates subject to change):
  • Swimming pool

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Crown Promenade Melbourne features an indoor pool and a spa tub. Dining is available at one of the hotel's 20 restaurants and guests can grab coffee at one of the 20 coffee shops/cafés. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is available for a surcharge.

Business amenities at this 4.5-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities include a conference center and conference space. This luxury hotel also offers a nightclub, a fitness center, and a sauna. For a surcharge, a shuttle from the airport to the hotel (available on request) is offered to guests. Parking is available onsite for a surcharge.

Crown Promenade Melbourne has designated areas for smoking.

  • 24-hour front desk
  • Babysitting or childcare (surcharge)
  • Airport transportation - pickup (surcharge)
  • Total number of rooms - 465
  • Number of floors - 23
  • ATM/banking
  • Valet parking (surcharge)
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Coffee/tea in lobby
  • Number of coffee shops/cafes - 20
  • Free newspapers in lobby
  • Concierge services
  • Conference space
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Full-service spa
  • Turkish bath/Hammam
  • Gift shops or newsstand
  • WiFi (surcharge)
  • Designated smoking areas
  • Tours/ticket assistance
  • Computer station
  • Laundry facilities
  • Limo or Town Car service available
  • Spa treatment room(s)
  • Meeting rooms
  • Multilingual staff
  • Nightclub
  • Rooftop terrace
  • Poolside bar
  • Porter/bellhop
  • Luggage storage
  • Safe-deposit box at front desk
  • Year Built 2003
  • Number of restaurants - 20
  • Conference center
  • Self parking (surcharge)
  • Pool sun loungers
  • Sauna
  • Shopping on site
  • Number of buildings/towers - 1
  • Spa services on site
  • Spa tub
  • Steam room
  • Indoor pool
  • Television in lobby
Show all hotel amenities

Internet

Available in all rooms: Wired internet access ( 24.95 AUD per 24-hour period )

Available in some public areas: Wireless internet access ( 24.95 AUD per night )

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Video-game console
  • Pay movies
  • Premium bedding
  • Hypo-allergenic bedding available
  • Climate control
  • Air conditioning
  • Free newspaper
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Shower only
  • Iron/ironing board
  • Desk
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Cable TV service
  • Flat-panel TV
  • HDTV
  • Wired high-speed Internet access (surcharge)
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Room service (24 hours)
  • Down comforter
  • Pillowtop mattress
Show all room amenities

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Mesh Restaurant - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Tonic Bar - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Late night fare is available from 24-hour room service.

Show dining options

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Aerobics on site
  • Bicycle rentals on site
Show recreation options

Spa Services

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and massages. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy.

  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Sports massage
  • Detoxification wrap
  • Spa tub in spa
  • Massages
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Ayurvedic treatments
  • Body treatments
  • Facial treatments
Show spa details

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Accessible path of travel
  • Braille or raised signage
  • Accessible parking
  • In-room accessibility
  • Roll-in shower

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply

24-hour check-in

Show all policies

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AUD 38 per person (approximately)
  • Fee for in-room wireless Internet: AUD 24.95 per night (rates may vary)
  • Fee for in-room high-speed Internet (wired): AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.95 per night (rates may vary)
  • Valet parking fee: AUD 35 per night (in/out privileges)
  • Deposit: AUD 100.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

National Rating

This property does not have an official STAR Rating from AAA Tourism Pty Ltd. For the benefit of our customers, we have provided a rating based on our rating system.

Sorry, we seem to have had an issue loading our review content. Try again?