Room type

Standard Double or Twin Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Standard with extra bed

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Double or Twin Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Family-friendly Madrid hotel in Chamartin with restaurant

A family-friendly stay in Madrid awaits you at Confortel Pio XII. You'll be 2.7 km (1.7 mi) from Santiago Bernabeu Stadium and 4.9 km (3.1 mi) from Las Ventas. Highlights at this hotel include a restaurant, a bar/lounge, and a conference center.

All 214 soundproofed rooms feature free WiFi, satellite TV, and free bottled water. Pillow menus and down comforters invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Room service, safes, and hair dryers are also available.

The brasserie, Pio XII Restaurant, is open for breakfast, lunch, and dinner. 4306 square feet (400 square meters) of event facilities include a meeting room, and other business amenities include a business center. Added amenities include free WiFi in public areas and a coffee shop/café. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 15-minute drive of this 4-star Chamartin hotel include Madrid Congress Centre and Prado Museum.

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Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

High-speed wireless Internet access is complimentary. Event facilities measuring 4306 square feet (400 square meters) include a conference center. This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

  • Bar/lounge
  • Restaurant
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Total number of rooms - 214
  • Multilingual staff
  • Dry cleaning/laundry service
  • Elevator/lift
  • Wedding services
  • Free newspapers in lobby
  • Business center
  • One meeting room
  • Luggage storage
  • Number of floors - 7
  • Self parking (surcharge)
  • Conference space size (feet) - 4306
  • Coffee shop or café
  • Tours/ticket assistance
  • Free WiFi
  • Year Built 2002
  • Conference space size (meters) - 400
  • Conference center
  • Number of buildings/towers - 1
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Family Friendly Amenities

  • Family Hotel
  • Free Wi-Fi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • Air conditioning
  • Room service (limited hours)
  • Hair dryer
  • In-room safe
  • Private bathroom
  • Blackout drapes/curtains
  • Free bottled water
  • Daily housekeeping
  • Bidet
  • Desk
  • Cribs/infant beds available
  • Climate control
  • Phone
  • Soundproofed rooms
  • Turndown service
  • Free toiletries
  • Shower/tub combination
  • Cribs/infant beds (surcharge)
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • Pillow menu
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Pio XII Restaurant - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible path of travel
  • Braille or raised signage
  • Accessible parking
  • In-room accessibility
  • Roll-in shower

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 12.00 for adults and EUR 6.00 for children (approximately)
  • Self parking fee: EUR 15.00 per day
  • Late check-out fee: EUR 20.00
  • Crib (infant bed) fee: EUR 3.30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

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