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4.2 out of 5

"The carpets didn't appear clean and there was mould on the bathroom tiles. " More

By a verified traveller on Thu 04 Jan 2024

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Hotel Description

At The Gore London – Starhotels Collezione you'll be within a short 5-minute stroll of Imperial College London and Royal Albert Hall. Highlights at this boutique hotel include a restaurant and in-room free WiFi.

The restaurant, Bistro One Ninety, serves British cuisine and is open for breakfast and dinner. Bar 190 is the hotel's own cocktail bar. 1679 square feet (156 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning full breakfast is served between 7 AM and 11 AM.

Sights within a 15-minute walk of this London City Centre hotel include Hyde Park and Kensington Palace.

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$549* Per night/room 21 Apr. - 22 Apr.

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Tudor Suite (Suite Temptation)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite Judy Garland

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

The Gore London – Starhotels Collezione ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Gore London – Starhotels Collezione

Everyone (4) Couples (1) Family (1)
3 out of 5
Good location

Posted by on 8 Feb. 2024

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Comment from Hotel Management

8 Feb. 2024 by J-J Pollak - Hotel Manager

Dear Lisa, Thank you for your review and feedback! We are glad to hear that you found our hotel's location to be convenient. However, we also noticed that you rated your overall experience as 3 out of 5. We are always striving to improve and provide the best possible stay for our guests, so we would love to hear more about your thoughts on what we could do better. Is there anything specific that did not meet your expectations during your stay? Your input is valuable to us and we want to ensure that we address any concerns you may have. Thank you for taking the time to share your feedback with us. Warmest regards, J-J Pollak Hotel Manager

3 out of 5
The carpets didn't appear clean and there was mould on the bathroom tiles.

Posted by on 4 Jan. 2024

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Comment from Hotel Management

9 Jan. 2024 by J-J Pollak - Hotel Manager

Dear Lisa, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologise for any inconvenience caused by the cleanliness issues you encountered in your room, specifically the carpets and the bathroom tiles. Please be assured that this does not reflect the high standards we strive to maintain. We take matters of cleanliness very seriously and your comments have been immediately brought to the attention of our housekeeping team for a thorough inspection and prompt action. Our carpet cleaning contractor, has been booked this month anyway, due to it being a much quieter month than when you stayed in December, where there was little room in our occupancy to get such works done. With regards to the tiles, the issue you have mentioned is not mould, but actually just the age of the tiles. Subject to approval, we are hoping to embark on a bathroom refurbishment project this year, which will greatly improve the issues you have outlined. We are committed to rectifying these issues to ensure that such lapses do not occur in the future. Your feedback is invaluable to us as it helps us identify areas that require improvement. We deeply regret that we fell short of your expectations on this occasion and would like to extend our sincerest apologies. Should your travels bring you back to our area, we would greatly appreciate the opportunity to regain your trust and provide you with an exceptional experience that truly reflects the high standards we uphold. Please do not hesitate to reach out to us directly if there is anything further we can do to address your concerns. Warm regards, J-J Pollak Hotel Manager

5 out of 5
Great location for shopping and shows as so close to Royal Albert Hall. Staff are very friendly and helpful.

Posted by on 11 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by Cristina R.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cristina R. The Gore Hotel Manager Starhotels Collezione

4 out of 5
Very fancy but the bird wallpaper in our room was pretty scary.

Posted by on 11 Jan. 2019

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Comment from Hotel Management

25 Jan. 2019 by Cristina R.

Thank you for your review. We are glad you enjoyed your stay at The Gore. Sorry if you feel the wall paper was not up to your taste. We have other rooms with different wall paper if you wish. We look forward to your next stay! Regards, Cristina R. Hotel Manager The Gore Hotel - Starhotels Collezione

5 out of 5
Charming hotel with lots of character. Comfortable room, spotlessly clean. Good location. Friendly and helpful staff. The bar is really woth checking out. Recommended.

Posted by on 28 Oct. 2018

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Comment from Hotel Management

12 Nov. 2018 by Cristina R.

Thank you for your review. We are glad you enjoyed your stay at The Gore Hotel.Looking forward to your next stay! Regards, Cristina R. The Gore Hotel Manager Starhotels Collezione

5 out of 5
Perfect location near Royal Albert Hall and the museums in Kensington. Hotel and staff were amazing.

Posted by on 28 Jul. 2018

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Comment from Hotel Management

31 Jul. 2018 by Cristina R.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards,

About the The Gore London – Starhotels Collezione

Location 190 Queen's Gate, Kensington, London, England SW7 5EX

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 1679 square feet (156 square meters) and includes conference space. A library, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Gore London – Starhotels Collezione. Smoking is allowed in designated areas at this London hotel.

  • 1 building
  • 50 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1679 sq ft of conference space
  • 156 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: West Brompton Station (2.4 km / 1.5 mi)
  • Metro station: Gloucester Road Underground Station (0.9 km / 0.5 mi)

Room Amenities

The Gore London – Starhotels Collezione offers 50 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Frette Italian linens
  • Pillow options
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Bistro One Ninety - This restaurant specializes in British cuisine and serves breakfast and dinner. A children's menu is available.

Bar 190 - This cocktail bar specializes in British cuisine. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 45.0 per day.

Pet Policy

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 6
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 24 for adults and GBP 12 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gore Hotel
  • Gore Hotel London
  • Gore London
  • Hotel Gore
  • The Gore Hotel London, England
  • Gore Hotel Starhotels Collezione London
  • Gore Hotel Starhotels Collezione
  • Gore Starhotels Collezione London
  • Gore Starhotels Collezione
  • The Gore Hotel – Starhotels Collezione
  • The Gore London – Starhotels Collezione Hotel
  • The Gore London – Starhotels Collezione London
  • The Gore London – Starhotels Collezione Hotel London

You should know

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.