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4.0 out of 5

"Nice and Clean. Good value for money. Would book again. " More

By a verified traveller on Thu 13 Sep 2018

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Hotel Description

At Hotel Grand Continental Kuala Terengganu you'll be within just a 10-minute stroll of Kampung Cina and Pasar Payang. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

Enjoy the gym, kids' swimming pool, and pool loungers. 6599 square feet (613 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of limited parking.

Sights within a 10-minute drive of this 3-star Kuala Terengganu hotel include Sultan Ismail Nasiruddin Shah Stadium and Floating Mosque.

Deluxe Twin ((Newly refurbished Shower/ Bathroom area and new carpet flooring)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$56* Per night/room 29 Mar. - 30 Mar.

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Presidential Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double (Newly refurbished Shower/ Bathroom area and new carpet flooring)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Grand Continental Kuala Terengganu ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Grand Continental Kuala Terengganu

Everyone (2) Couples (4)
4 out of 5
Nice and Clean. Good value for money. Would book again.

Posted by , from Perth, Australia on 13 Sep. 2018

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Comment from Hotel Management

12 Nov. 2018 by GM

Dear Guest Thank you for your comments with regard to your stay with us recently. I have read through your comments highlighted, I am glad that you are satisfied with your stay. We are looking forward to welcoming you back to stay with us again. Best regards.

2 out of 5

Bad food and rude restaurant staff

The hotel is old and located in an awful surrounding area which is littered with rubbish and construction materials. Please avoid this horrible hotel. It is also quite a distance away from the downtown or Chinatown. Buffet breakfast was extremely bad where the food is oily and not fresh. Instant coffee and tea was served. Staff in the restaurant was extremely rude especially the waitress who never gave way to her guests when walking to the waitress station.

Posted by , from brisbane, australia on 22 Jul. 2015

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5 out of 5
Pros: Were upgraded to suite looking out over South China Sea and surrouning town and kampongs. View was superb
Cons: Unable to fault
Location: Outstanding
Unfortunately we were not unable to stay more than one night. Terenngganu has many attractions

Posted by , from Australia - QLD - Brisbane on 3 Dec. 2013

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5 out of 5
Pros: Breakfast was excellent, good sized room, all rooms have a nice view of the ocean.
Cons: My old gripe- a lovely hotel, clean and well-presented, and then they let cleaning staff leave bathrooms improperly cleaned.
Location: Nice and close to town.
Service: Attentive staff.; Cleanliness: Bathroom could be cleaner;

Posted by , from Malaysia on 18 Sep. 2013

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4 out of 5
Pros: Seafront good views. Good service especially concierge.
Cons: Busy road, not near anywhere to walk round in KT. Accommodation dated and empty! - only 2 groups in other than us
Location: Accessible
Facilities: Unpretentious; Value: Economical; Service: Good; Cleanliness: Pleasant; Good deal with meal deal, chef prepared good local taster platter for dinner

Posted by , from New Zealand - Auckland on 31 Jul. 2012

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4 out of 5
Pros: Friendly people
Cons: Blood stain on bed sheet (yucks)
good food

Posted by , from Malaysia on 11 Jun. 2012

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Property Features

Hotel Grand Continental Kuala Terengganu offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. A business center and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6599 square feet (613 square meters) and includes a conference center. The business-friendly Hotel Grand Continental Kuala Terengganu also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Kuala Terengganu hotel.

  • 1 building
  • 190 guestrooms or units
  • Meeting rooms
  • 6599 sq ft of conference space
  • 613 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Hotel Grand Continental Kuala Terengganu offers 190 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. This Kuala Terengganu hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Hotel Grand Continental Kuala Terengganu has a restaurant serving lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 84.80 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hotel Grand Continental Kuala Terengganu

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 3
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 30.00 for adults and MYR 18.00 for children
  • Early check-in fee: MYR 100.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 84.80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Continental
  • Grand Continental Kuala
  • Hotel Grand Continental
  • Hotel Grand Continental Kuala
  • Hotel Grand Continental Kuala Terengganu
  • Grand Continental Kuala Terengganu
  • Continental Kuala Terengganu
  • Hotel Grand Continental Kuala Terengganu Hotel
  • Hotel Grand Continental Kuala Terengganu Kuala Terengganu
  • Hotel Grand Continental Kuala Terengganu Hotel Kuala Terengganu

You should know

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel Grand Continental Kuala Terengganu.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.