- Check-in time starts at 2:00 PM
- Check-in time ends at 3 PM
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Hotel Cristallo offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
- No cots (infant beds) available
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Debit cards
- Staffed front desk
- Carbon monoxide detector
- Smoke detector
- Security system
- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Guests are provided with free hand sanitiser
- Social distancing measures are in place
- Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
- Property confirms they are implementing enhanced cleaning measures
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property does not follow sanitisation practices of any association
- Guest accommodation is not sealed after cleaning
- Cashless transactions are available
- Masks are compulsory at the property
- Mobile key entry is not available
- Food service has been amended for enhanced safety
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 October - 30 April, EUR 1.20 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.
- A tax is imposed by the city: From 1 May - 30 September, EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: EUR 100 per vehicle (one-way)
- Rollaway bed fee: EUR 20 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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