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4.3 out of 5

"This hotel is central to the cafe strip and bars. It was perfect for a night out in Fremantle. The bed was super comfortable. All bathroom amenities w ... " More

By a verified traveller on Sat 02 Mar 2024

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Hotel Description

New Haus Managed by Hougoumont puts you in the heart of Perth, within just a 10-minute stroll of Fremantle Markets and Fremantle Prison. Highlights at this Art Deco hotel include in-room free WiFi, free internet, and Smart TVs.

This smoke-free hotel offers free WiFi in public areas, concierge services, and express check-in. Additionally, you'll find laundry facilities, express check-out, and dry cleaning/laundry services. Free continental breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of self parking.

Sights within a 20-minute drive of this 3.5-star Fremantle hotel include Adventure World and Kings Park and Botanic Garden.

New Haus Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$194* Per night/room 11 Apr. - 12 Apr.

New Haus Superior Suite With Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

New Haus Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

New Haus Superior Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

New Haus Superior Room With Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

New Haus Managed by Hougoumont ratings based on 264 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for New Haus Managed by Hougoumont

Everyone (150) Couples (90) Business (1) Family (14)
5 out of 5
Very Convenient

Posted by on 25 Mar. 2024

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5 out of 5

Posted by on 5 Mar. 2024

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1 out of 5
Excessive noise from adjacent pub - music went until after 1am. Hotel offered ear plugs. Not recommended.

Posted by on 3 Mar. 2024

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Comment from Hotel Management

5 Mar. 2024 by Marco, General Manager

Thank you, Christopher, for choosing to stay at the New Haus managed by the Hougoumont Hotel.It has been our privilege to have you on board.We thank you for your priceless feedback.We profusely apologize for the inconvenience which we are actively investigating.We hope you will be able to give us another chance in the future to welcoming you back soon to the New Haus managed by the Hougoumont Hotel.Best regards,Marco, General Manager

5 out of 5
This hotel is central to the cafe strip and bars. It was perfect for a night out in Fremantle. The bed was super comfortable. All bathroom amenities were available and great smelling. 2 x bottles of water in the fridge and plenty of tea/coffee available.

Posted by on 2 Mar. 2024

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Comment from Hotel Management

5 Mar. 2024 by Marco, General Manager

Thank you, Stephanie, for choosing to stay at the New Haus managed by the Hougoumont Hotel.It has been our privilege to have you on board.We thank you for your priceless feedback.We are looking forward to welcoming you back soon to the New Haus managed by the Hougoumont Hotel.Best regards,Marco, General Manager

5 out of 5
Great location. Nice to have the complimentary wine beer be cheese platter in the bar next to the hotel.

Posted by , from Bunbury on 5 Feb. 2024

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Comment from Hotel Management

5 Mar. 2024 by Marco, General Manager

Thank you, Marion, for choosing to stay at the New Haus managed by the Hougoumont Hotel.It has been our privilege to have you on board.We thank you for your priceless feedback.We are looking forward to welcoming you back soon to the New Haus managed by the Hougoumont Hotel.Best regards,Marco, General Manager

5 out of 5
The only downside was the free parking advertised was not there as receptionist stated it was full.

Posted by on 4 Feb. 2024

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Comment from Hotel Management

5 Mar. 2024 by Marco, General Manager

Thank you, Stephen, for choosing to stay at the New Haus managed by the Hougoumont Hotel.It has been our privilege to have you on board.We thank you for your priceless feedback.We do not provide free parking, probably your agent misread it.We are looking forward to welcoming you back soon to the New Haus managed by the Hougoumont Hotel.Best regards,Marco, General Manager

4 out of 5
The fridge didnt work, and when we had breakfast a loud manager came in and talked loudly on the phone it was not the tranquil holiday morning we envisaged.

Posted by on 10 Jan. 2024

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Comment from Hotel Management

5 Mar. 2024 by Marco, General Manager

Thank you, Craig, for choosing to stay at the New Haus by the Hougoumont Hotel.I am sorry if my voice annoyed you during the breakfast time, at times the phone is a bit off an issue.I am not sure if you have reported the fridge issue to reception, we could have fixed it straight away.We thank you for your priceless feedback.We are looking forward to welcoming you back soon to the New Haus managed by the Hougoumont Hotel.Best regards,Marco, General Manager

5 out of 5
Excellent service start to finish, great location

Posted by on 2 Jan. 2024

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Comment from Hotel Management

5 Mar. 2024 by Marco, General Manager

Thank you, Jane, for choosing to stay at the New Haus managed by the Hougoumont Hotel.It has been our privilege to have you on board.We thank you for your priceless feedback.We are looking forward to welcoming you back soon to the New Haus managed by the Hougoumont Hotel.Best regards,Marco, General Manager

5 out of 5
I couldn't connect to your internet and your staff member took the time and trouble to come to our room to help solve the problem, which she did. Excellent staff. Will recommend to many of our friends.

Posted by on 9 Sep. 2023

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Comment from Hotel Management

15 Sep. 2023 by Marco, General Manager

Thank you, Ian, for choosing to stay at the New Haus managed by the Hougoumont Hotel. It has been a privilege to have you on board. We thank you for your priceless feedback. Your words are, indeed, our best reward and we hope to welcome you back soon to the New Haus managed by Hougoumont Hotel. Best regards, Marco, General Manager

4 out of 5
Great location, quiet rooms despite being close to South Terrace, clean and modern facilities. Would stay again.

Posted by on 14 Jul. 2023

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Comment from Hotel Management

14 Jul. 2023 by Marco, General Manager

Thank you, Jo, for choosing to stay at the New Haus managed by Hougoumont Hotel.It has been a privilege to have you on board.We thank you for your priceless feedback.Your words are, indeed, our best reward and we are looking forward to welcoming you back soon to the New Haus managed by the Hougoumont Hotel.Best regards,Marco, General Manager

About the New Haus Managed by Hougoumont

Location 22 Bannister Street, Fremantle, WA 6160

Property Features

Free breakfast is available daily. Public spaces have free WiFi. New Haus Managed by Hougoumont also features tour/ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of New Haus Managed by Hougoumont was completed in August 2020. This 3.5-star Perth hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 4 levels
  • Built in 2009
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Fremantle Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

New Haus Managed by Hougoumont offers 30 accommodations with complimentary bottled water and designer toiletries. Beds feature pillowtop mattresses. 43-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Perth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Renovation of all guestrooms was completed in August 2020.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Refrigerator
  • Electric kettle
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Change of towels (on request)

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 9:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 PM

Special check-in instructions:

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Hougoumont Hotel - Accross the road]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information. The host will greet guests on arrival.

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Hougoumont Hotel - Accross the road
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information. The host will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per day.
  • Cribs (infant beds) are available for AUD 30.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Parking height restrictions apply
  • Cash or credit card deposit required
  • One child stays free
  • No front desk
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Host will greet you
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Credit card pre-authorisation
  • Guest will receive an email before arrival 72 hours
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 350 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 30.00 per night (in/out privileges)
  • Nearby parking fee: AUD 22.00 per night (656 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bannister Fremantle
  • Bannister Suites
  • Bannister Suites Fremantle
  • Bannister Suites Hotel
  • Bannister Suites Hotel Fremantle
  • Quality Suites Fremantle Hotel
  • Quality Suites Fremantle
  • The Bannister Suites Fremantle Hotel Fremantle
  • Bannister 22 Hotel
  • Quality Suites Fremantle
  • New Haus Managed by Hougoumont Hotel
  • New Haus Managed by Hougoumont Fremantle
  • New Haus Managed by Hougoumont Hotel Fremantle

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at New Haus Managed by Hougoumont.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.