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4.5 out of 5

"Facilities: Home away from home; Value: Affordable; Service: All we needed; Cleanliness: Spotless; Good breakfast " More

By Anna-Marie, from Australia - SA - Regional SA on Wed 11 Jun 2014

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Hotel Description

At Hotel Palazzo Ognissanti you'll be within just a 10-minute stroll of popular attractions like Pitti Palace and Basilica of Santa Maria Novella. Highlights at this hotel include in-room free WiFi, free internet, and LCD TVs.

The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free WiFi in public areas and laundry facilities. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute walk of this 4-star Santa Maria Novella hotel include Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore.

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$297* Per night/room 30 Apr. - 1 May

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Palazzo Ognissanti ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Palazzo Ognissanti

Everyone (5) Couples (3) Family (2)
5 out of 5

Posted by on 4 Aug. 2023

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5 out of 5
Pros: Very friendly and helpful staff and great location - close to the river and train statoin and easy to find
Cons: Shower had poor water pressure and pillow was very flat
Location: Close to river and train

Posted by , from Australia - VIC - Melbourne on 25 Oct. 2014

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5 out of 5
Pros: Location
Cons: Nil
Location: Close to train station
Facilities: Home away from home; Value: Affordable; Service: All we needed; Cleanliness: Spotless; Good breakfast

Posted by , from Australia - SA - Regional SA on 11 Jun. 2014

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4 out of 5
Pros: The spa was fantastic although opening hours were a bit odd. 11am until 8pm, would have been good if it was open a little earlier.
Cons: Wi-fi was a little slow, and the fruit at breakfast wasn't fresh and there was egg shells in the scrambled eggs
Location: Close to everything
Facilities: Unpretentious; Value: Affordable; Service: Polite; Cleanliness: Pleasant;

Posted by , from Australia - QLD - Regional QLD on 11 Aug. 2013

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4 out of 5
Pros: Close to the station, able to leave luggage before check-in, breakfast okay.
Cons: Beds uncomfortable, noise from piazza.

Posted by , from Australia - WA - Perth on 31 Jan. 2013

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5 out of 5
Pros: So close to great shops and the river is beautiful and only a 1 minute walk
Cons: I was given wrong directions to he statue of David even when I gave them a map the circled the wrong building

Posted by , from Australia - NSW - Sydney on 29 Jan. 2013

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5 out of 5
Pros: The assistance of the staff
Cons: The surrounding suburbs are average, but 20 metres to the station and a 5 minute walk to the Coloseum
Location: Just right
Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless; The staff couldn't help enough, free wi-fi, breakfast included, rooms a good size, bathroom very good, really impressed

Posted by , from Australia - VIC - Melbourne on 7 Jan. 2013

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5 out of 5
Pros: The staff couldn't do enough for us. Happy hour each day was great and so cheap, nice to have a drink before heading out for dinner.

Posted by , from Australia - NSW - Regional NSW on 29 Oct. 2012

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4 out of 5
Pros: Very close to everything
Cons: Room smelled of a previous smoker even though it was supposed to be a non-smoker room.
Location: Close to everything
Facilities: Good; Value: Economical; Service: Flawless; Cleanliness: Clean;

Posted by , from Australia - VIC - Melbourne on 21 Jul. 2012

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3 out of 5
Pros: Locantion
Cons: The air con was broken and it was really hot.
Location: Tranquil, Just right
Facilities: Basic; Value: Affordable; Service: Basic, Polite; Cleanliness: Hygienic , Tidy;

Posted by , from Thailand on 18 Jul. 2012

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Property Features

As a guest of Hotel Palazzo Ognissanti, you'll find a terrace, tour/ticket assistance, and multilingual staff. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Palazzo Ognissanti also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 4-star Florence hotel is smoke free.

  • 44 guestrooms or units
  • 4 levels
  • Built in 1890
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Offsite parking discounted rates available , Offsite parking reservations required

Transport

  • Train station: Porta al Prato Station (1.1 km / 0.7 mi)
  • Metro station: Alamanni - Stazione Santa Maria Novella Tram Stop (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Palazzo Ognissanti offers 44 accommodations with minibars and safes. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, bidets, and complimentary toiletries. This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Palazzo Ognissanti offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are available for EUR 13.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

  • Children stay free
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Online Penalty Collection
  • Children stay free - maximum age 3
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 160 per person (roundtrip)
  • Airport shuttle fee per child: EUR 80 (roundtrip), (from 1 to 6 years old)
  • Self parking fee: EUR 20 per night
  • Valet parking fee: EUR 25 per night
  • Crib (infant bed) fee: EUR 13.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Palazzo
  • Hotel Palazzo Ognissanti Hotel
  • Best Western Hotel Palazzo Ognissanti Florence
  • Best Western Palazzo Ognissanti
  • Best Western Palazzo Ognissanti Florence
  • Ognissanti
  • Palazzo Ognissanti
  • Hotel Palazzo Ognissanti Florence
  • Hotel Palazzo Ognissanti
  • Palazzo Ognissanti Florence
  • Hotel Palazzo Ognissanti Florence
  • Hotel Palazzo Ognissanti Hotel Florence

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.