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Sheraton Samoa Beach Resort

4.5-star property
Entrance Road, Mulifanua, 1800 796 370
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4.1 out of 5
Very good!
See all 68 wotif Reviews

"The customer service was wonderful and the resort was mouth jawing. " More

By a verified traveller on Tue 30 Jan 2024

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Hotel Description

A luxury stay in Mulifanua awaits you at Sheraton Samoa Beach Resort. You'll find Robert Louis Stevenson Museum and Papasee'a Sliding Rock in the area. Highlights at this beachfront resort include a full-service spa, a private beach, and a restaurant.

A day of pampering at Manaia Spa can include beachside massages and body scrubs. The restaurant, South Pacific Restaurant, is open for dinner. Solent is the resort's own bar, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, gym, kids' club, and sauna. Additionally, you'll find free WiFi in public areas, a conference center, and a kids' swimming pool. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking.

With a stay at this 4.5-star Mulifanua resort, you'll be 33.1 km (20.6 mi) from Lake Lanoto'o.

Room, 1 King Bed, View, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, View, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, View, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, View, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Samoa Beach Resort ratings based on 68 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Samoa Beach Resort

Everyone (44) Couples (14) Family (8)
4 out of 5
The customer service was wonderful and the resort was mouth jawing.

Posted by on 30 Jan. 2024

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5 out of 5
We were in transit from Pago Pago to Brisbane Australia, and stayed there to freshen up and due to an early morning flight. Sheraton Mulifanua did not disappoint, from our arrival with the friendly service from our Airport Taxi to the easy check in, then porter service. We had a very early morning flight back to Australia and we were not going to be able to attend the complimentary buffet breakfast so they organised fruit, bacon & eggs, ham & cheese sandwiches & banana muffins for us on checkout. We also dined in for dinner and the food we ordered looked great and tasted even better. Malo lava Samoa Tourism, this is what you call Samoan Hospitality at its finest. Can not wait to come back and will definitely bring the family in tow next time!!!

Posted by on 7 Nov. 2023

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4 out of 5
We spent 9 awesome days at the Sheraton Beach Resort. Considering the effect covid has had around the world, posing challenges for tourism, this was an amazing stay. The staff were incredibly welcoming and helpful as we made some extra requests being that we were in Samoa working for the New Years Eve Fireworks Display. It was a busy time for the resort and having Samoa recently open its borders to tourists, I’m sure this put extra pressure on their labour & resources but everyone did a great job and made our stay very enjoyable. Thanks so much to Peter and your team for having us, we hope to come and stay with you again soon! Chers Mike

Posted by on 5 Jan. 2023

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Comment from Hotel Management

26 Jan. 2023 by Nesa

Talofa lava Mike,Thank you for staying with us. We appreciate your feedback!

4 out of 5
Nice resort. Could use some updating - it looked a little less modern than Sheratons I’ve stayed in. Kitchen closes too early and not the hours specified online (closed at 8pm but online it says 10pm). We arrived at 830pm after a delayed flight and there was no food! Vending machines with snacks would be a great addition!

Posted by on 29 Nov. 2022

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5 out of 5
We were there during cyclone Tino, staff were out there doing there best to

Posted by on 29 Jan. 2020

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Comment from Hotel Management

28 Feb. 2020 by Nesa

Thank you for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 27 Jan. 2020

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Comment from Hotel Management

28 Feb. 2020 by Nesa

Thank you for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 18 Jan. 2020

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Comment from Hotel Management

28 Feb. 2020 by Nesa

Thank you for staying with us. We appreciate your feedback!

5 out of 5
The staff are genuinely friendly and therefore the atmosphere is really relaxing. This is our third visit here. Highly recommend

Posted by , from Wellington, New Zealand on 6 Jan. 2020

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Comment from Hotel Management

18 Jan. 2020 by Sanesa

Thank you for staying with us. We appreciate your feedback!

3 out of 5

Posted by on 31 Oct. 2019

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4 out of 5
Not to much to dislike staff were all very friendly.

Posted by on 29 Oct. 2019

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About the Sheraton Samoa Beach Resort

Location Entrance Road, Mulifanua,

Property Features

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sheraton Samoa Beach Resort like an outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury resort also offers a steam room, a fitness center, and a garden. Self parking is free. This 4.5-star Mulifanua resort is smoke free.

  • 133 guestrooms or units
  • 2 levels
  • 7 buildings
  • 1550 sq ft of conference space
  • 144 sq m of conference space
  • Built in 2005
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free self parking

Room Amenities

Sheraton Samoa Beach Resort offers 133 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Mulifanua resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

South Pacific Restaurant - This beachfront restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Apolima Fale - Overlooking the ocean, this restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Solent - Overlooking the ocean, this bar serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Pool Bar - This poolside bar serves lunch only. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Facial treatments
  • Massages on beach
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for WST 92.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Room service hours are 6:30 AM-11 PM.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Security system
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately WST 45 for adults and WST 22.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: WST 92.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aggie Greys Beach Resort
  • Aggie Greys Lagoon
  • Aggie Greys Lagoon Beach
  • Aggie Greys Lagoon Beach Faleolo
  • Aggie Greys Lagoon Beach Resort
  • Aggie Greys Lagoon Beach Resort Faleolo
  • Aggie Greys Lagoon Resort
  • Aggie Greys Resort
  • Sheraton Samoa Aggie Grey's Resort Mulifanua
  • Sheraton Samoa Beach Resort Mulifanua
  • Sheraton Samoa Aggie Grey's Mulifanua
  • Sheraton Samoa Aggie Grey's
  • Sheraton Samoa Beach Mulifanua
  • Sheraton Samoa Beach
  • Sheraton Samoa Aggie Grey's Resort
  • Aggie Greys Lagoon Beach Resort Spa
  • Sheraton Samoa Beach
  • Sheraton Samoa Beach Resort Resort
  • Sheraton Samoa Beach Resort Mulifanua
  • Sheraton Samoa Beach Resort Resort Mulifanua

You should know

  • Pool access available from 6:00 AM to 8:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.