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4.2 out of 5

"Property managers & staff were incredible, for my last min booking. Apartment view over Docklands was incredible an not what I expected. Only downs ... " More

By a verified traveller on Sat 23 Mar 2024

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at ACD Apartments. Within just a 15-minute stroll, you'll find popular places like Marvel Stadium and Collins Street. Highlights at this aparthotel include in-room kitchens, washers/dryers, and free WiFi.

Each apartment is soundproofed and features an LCD TV with cable channels, along with a furnished balcony, an iPod dock, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a DVD player, and a separate tub and shower are also available. Weekly housekeeping is available.

Enjoy the gym, seasonal outdoor swimming pool, and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Attractions within a 30-minute walk of this 4.5-star Docklands aparthotel include Queen Victoria Market and Melbourne Convention and Exhibition Centre.

Executive One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$195* Per night/room 4 Apr. - 5 Apr.

Executive Two Bedroom Two Bathroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Two Bedroom One Bathroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Executive Three Bedroom Two Bathroom Apartment

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

ACD Apartments ratings based on 368 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ACD Apartments

Everyone (218) Couples (27) Business (1) Family (91)
3 out of 5
Property managers & staff were incredible, for my last min booking. Apartment view over Docklands was incredible an not what I expected. Only downside (coming from a cleaner myself) was door was tricky to lock and apartment could use a deep Clean just to removing the marks on walls from previous guests and little things that needed some attention BUT overall nice place, stunning view and incredible staff. Will defiantly be booking again. With gratitude Amy

Posted by on 23 Mar. 2024

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Comment from Hotel Management

27 Mar. 2024 by acd

Dear Amanda, Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Apologies for the inconvenience. Hopefully your stay was memorable. We hope to welcome you back soon! Best regards, ACD Apartments

5 out of 5
The view was spectacular, family-friendly, Pool and Gym Access, air-conditioning was amazing during the heat, overall my husband children and I had a lovely stay.

Posted by on 13 Mar. 2024

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Comment from Hotel Management

14 Mar. 2024 by acd

Dear Touseef, Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable. We hope to welcome you back soon! Best regards, ACD Apartments

4 out of 5
Location was great

Posted by on 2 Mar. 2024

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Comment from Hotel Management

5 Mar. 2024 by acd

Dear Karen, Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable. We hope to welcome you back soon! Best regards, ACD Apartments

4 out of 5
Lovely clean easy check in and check out staff friendly and helpful beautiful veow

Posted by on 2 Feb. 2024

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Comment from Hotel Management

22 Feb. 2024 by acd

Dear Michelle, Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable.We hope to welcome you back soon! Best regards, ACD Apartments

5 out of 5

Posted by on 19 Jan. 2024

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Comment from Hotel Management

22 Feb. 2024 by acd

Dear Lachlan, Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable.We hope to welcome you back soon! Best regards, ACD Apartments

3 out of 5
Apartment had broken furniture with some items in disrepair or very worn out. Wasn't as clean as it should be. Lock/latch in bathroom was faulty causing me to be locked in and took two hours to rectify. I missed a funeral due to the situation which was very upsetting. When I sent an email asking for a refund due to the inconvenience and anxiety I experienced I was offered a very small amount in the form of a credit. I have sent two follow up emails which have gone unanswered. Very poor customer service.

Posted by on 17 Jan. 2024

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3 out of 5

Posted by on 2 Jan. 2024

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5 out of 5

Posted by on 8 Dec. 2023

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5 out of 5
Excellent check in service Very clean and good furnishings

Posted by on 26 Nov. 2023

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4 out of 5
Great location Carpets pretty bad however , really should be replaced Otherwise good place

Posted by on 15 Nov. 2023

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Comment from Hotel Management

16 Nov. 2023 by acd

Dear Rob, Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable. Apologies for the inconvenience. We hope to welcome you back soon! Best regards, ACD Apartments

Property Features

ACD Apartments offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury ACD Apartments. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Melbourne aparthotel.

  • 36 guestrooms or units
  • 6 buildings
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • In-room childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Southern Cross Station (2.5 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

ACD Apartments offers 36 accommodations with iPod docking stations and washers/dryers. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 51-inch LCD televisions come with premium cable channels and DVD players. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Sitting area
  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the aparthotel include a fitness center and a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 AM

Special check-in instructions:

The front desk is open daily from 10:00 AM - 6 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 10:00 AM - 6 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 15 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Front desk opens daily at 10:00 AM
  • Front desk closes daily at 6 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 2
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 15 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ACD Apartments
  • ACD Apartments Docklands
  • ACD Docklands
  • ACD Apartments Apartment Docklands
  • ACD Apartments Apartment
  • ACD Apartments Docklands
  • ACD Apartments Aparthotel
  • ACD Apartments Aparthotel Docklands

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in October and close in April.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.