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At DoubleTree by Hilton Alice Springs you'll be within just a 10-minute stroll of Lasseters Casino and Alice Springs Convention Centre. Highlights at this hotel include 2 restaurants, 2 bars/lounges, and an outdoor swimming pool.
The restaurant, Hanuman, serves Asian cuisine and is open for lunch and dinner. Deck Eatery & Bar is the hotel's own gastropub, serving drinks along with lunch and dinner. Enjoy access to 2 outdoor tennis courts along with a 24-hour gym and a sauna. 7535 square feet (700 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a kids' swimming pool, and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10 AM. There's also the convenience of free self parking.
Sights within a 15-minute walk of this Desert Springs hotel include Alice Springs Golf Club and Olive Pink Botanic Garden.
DoubleTree by Hilton Alice Springs ratings based on 334 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for DoubleTree by Hilton Alice Springs
Everyone (231)Couples (45)Business (2)Family (44)
5 out of 5
Excellent, best hotel in Alice Springs
Posted by Josephien on 1 Apr. 2024
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Comment from Hotel Management
3 Apr. 2024
by Tasha
Good morning,Thank you for your positive feedback on the hotel.We are pleased to hear your stay was excellent and we look forward to welcoming you back in the near future.
3 out of 5
Posted by Tara on 6 Feb. 2024
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Comment from Hotel Management
9 Apr. 2024
by Todd Grierson Cluster General Manager
Dear Tara,Thank you for taking the time to post a review.We look forward to welcoming you in the near future.Kind regards,
5 out of 5
Warm cookies received on arrival, friendly helpfully staff, great food.
Posted by Lisa on 30 Jan. 2024
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Comment from Hotel Management
30 Jan. 2024
by Ashley, Assistant Front Office Manager
Dear Lisa, Thank you for sharing your kind review. We are happy to hear you enjoyed your stay, especially our amazing Doubletree cookies and our friendly team. We look forward to welcoming you back sometime!
4 out of 5
Posted by Jay on 20 Jan. 2024
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Comment from Hotel Management
9 Apr. 2024
by Todd Grierson Cluster General Manager
Dear Jay,Thank you for taking the time to post a rating regarding your stay at our hotel.We look forward to the opportunity to welcome you in the near future!Kind regards,
2 out of 5
Aspect across the course is great. Distance to rooms and impracticable internal access extremely poor and after hours access inconsistent. No details given by reception staff re direction to room or assistance offered!
Posted by Nick on 22 Dec. 2023
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Comment from Hotel Management
22 Dec. 2023
by Ellane
Dear Nick, Thank you for taking the time write us feedback. I wanted to personally extend my sincerest apologies for the inconveniences you experienced during your recent stay at DoubleTree by Hilton Alice Springs. Your feedback regarding the impractical internal access, inconsistent after hours access, and lack of guidance from our reception staff has been brought to our attention, and I am genuinely sorry for the frustration these issues may have caused.We take great pride in providing exceptional service and ensuring a seamless experience for our guests, and I regret that we fell short in meeting your expectations on this occasion.To make amends and demonstrate our commitment to providing you with the quality stay you deserve, I would like to offer you a complimentary upgrade for your next visit if our room availability allows. Your valuable feedback has been shared with our IT team, and we are actively working on improving our internal access and service. When you plan your return, please reach out to our reservations team, and we will personally oversee your upgraded accommodation to ensure a seamless and enjoyable stay.Once again, I apologize for any inconvenience caused and appreciate your understanding. We value your patronage and hope to have the opportunity to restore your faith in our hospitality during your next visit.Should you have any further concerns or if there is anything else we can do to enhance your future stay, please don't hesitate to contact me directly.Thank you for choosing DoubleTree by Hilton Alice Springs. We are committed to making your next experience exceptional.Warm regards,
5 out of 5
Helpful staff
Posted by Gary on 8 Dec. 2023
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Comment from Hotel Management
8 Dec. 2023
by Sabrina Shi
Dear Gary,Thank you so much for taking the time to leave us such a glowing 5-star review! We're thrilled to hear that you had a fantastic experience with us. Your kind words truly mean the world to our team.Your feedback motivates us to continue delivering exceptional experiences to everyone who walks through our doors. We hope to have the pleasure of welcoming you back soon for another wonderful stay.Once again, thank you for choosing DoubleTree by Hilton Alice Springs and for sharing your positive experience. If there's anything else we can do to make your next visit even better, please don't hesitate to reach out.Warm regards,Sabrina ShiHotel Manager
4 out of 5
Posted by Geoff, from Currambine on 17 Nov. 2023
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Comment from Hotel Management
22 Nov. 2023
by Ellane
Hi Geoff,Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future!
3 out of 5
Everything had a cheap and run down feel.
The staff were very friendly and easy to deal with.
Posted by Kate on 23 Oct. 2023
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Comment from Hotel Management
30 Oct. 2023
by Ashley, Assistant Front Office Manager
Dear Kate, Thank you for leaving us your feedback of the hotel and our team. We look forward to the opportunity to welcome you back sometime.
5 out of 5
Posted by paul on 18 Oct. 2023
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Comment from Hotel Management
13 Nov. 2023
by Ashley, Assistant Front Office Manager
Thank you for leaving us your review. We hope to see you again sometime!
3 out of 5
There was a bad stench from the water in the taps in the bathroom.
Posted by Muriel on 21 Sep. 2023
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Comment from Hotel Management
20 Oct. 2023
by Ashley, Assistant Front Office Manager
Hi Muriel, thank you for letting us know about the taps/water doing your previous visit. I will pass this to our Maintenance Team.
DoubleTree by Hilton Alice Springs offers its guests a children's pool, an outdoor pool, outdoor tennis courts, and a sauna. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 7535 square feet (700 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Alice Springs. Free self parking is available. A complete renovation of DoubleTree by Hilton Alice Springs was completed in February 2020. Smoking is allowed in designated areas at this Alice Springs hotel.
235 guestrooms or units
3 levels
2 dining venues
2 bars or lounges
Meeting rooms
7535 sq ft of conference space
700 sq m of conference space
Built in 2013
Poolside lounge chairs
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Wedding services available
Garden
Outdoor picnic space
Gift shop
Beauty salon
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Children's pool
Free WiFi
Outdoor tennis courts - 2
Laundry facilities
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
, Wired internet access (surcharge)
, Wireless internet access
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Train station: Ciccone Alice Springs Station (3.2 km / 2 mi)
Parking: Free self parking
Room Amenities
DoubleTree by Hilton Alice Springs offers 235 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 55-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Alice Springs hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily. Renovation of all guestrooms was completed in February 2020.
Private balcony
Minibar
In-room dining (24 hours)
LCD television
Cable channels
Movies for purchase
Refrigerator
Coffee maker
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10 AM.
Hanuman - This restaurant specializes in Asian cuisine and serves lunch and dinner. Reservations are required.
Deck Eatery & Bar - This gastropub specializes in local and international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
Saltbush - This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for AUD 45.0 per stay.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Contactless check-out is available.
Children stay free
Number of children who can stay for free – 3
Debit cards
Staffed front desk
LGBTQIA friendly
Children stay free - maximum age 17
Credit card pre-authorisation
Property is cleaned with disinfectant
Guests are provided with free hand sanitiser
Property confirms they are implementing enhanced cleaning measures
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately AUD 29 per person
Fee for in-room wireless internet: AUD 9.95 per 24-hour period (rates may vary)
Fee for in-room wired internet: AUD 9.95 per 24-hour period (rates may vary)
Rollaway bed fee: AUD 45.0 per stay
Credit card charges are subject to a surcharge of 1.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Alice Springs DoubleTree
Alice Springs DoubleTree Hilton
Alice Springs Hilton
DoubleTree Alice Springs
DoubleTree Hilton Alice Springs
DoubleTree Hilton Hotel Alice Springs
Hilton Alice Springs
Hilton DoubleTree Alice Springs
DoubleTree Hilton Alice Springs Hotel
DoubleTree by Hilton Alice Springs Hotel
DoubleTree by Hilton Alice Springs Desert Springs
DoubleTree by Hilton Alice Springs Hotel Desert Springs
You should know
Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
DoubleTree by Hilton Alice Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, DoubleTree by Hilton Alice Springs has a free self car park.
DoubleTree by Hilton Alice Springs has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.
DoubleTree by Hilton Alice Springs features an outdoor pool, a sauna and 2 restaurants.
24-hour room service, plus private balconies in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Alice Springs.
You bet! With amenities like a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise DoubleTree by Hilton Alice Springs is a hit with families.
You bet, buffet breakfast is served daily from 6:00 AM to 10 AM.
No, DoubleTree by Hilton Alice Springs does not offer an airport shuttle service.
Yep, you can grab a meal at DoubleTree by Hilton Alice Springs's onsite restaurant that serves Asian cuisine.
Check-in begins at 3 PM. Check-out time is noon.
No, pets are not allowed.
There is a golf course next to DoubleTree by Hilton Alice Springs.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
