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4.2 out of 5

"Coffee machine provided, but no coffee pods. Iron provided, no ironing board. Only 2 satchels of dishwasher powder. Access to the second bathroom was ... " More

By a verified traveller on Sun 04 Feb 2024

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Hotel Description

At Kirra Palms Holiday Apartments you'll be within just a 10-minute stroll of popular attractions like Kirra Beach and Coolangatta Beach.

Each apartment is soundproofed and features a flat-screen TV with cable channels, along with free WiFi, a balcony, and a DVD player. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A separate tub and shower, a coffee/tea maker, and a ceiling fan are also available. Housekeeping is not available.

Enjoy the outdoor swimming pool, spa tub, and pool loungers as well as access to bike rentals. Other amenities include free WiFi in public areas, a garden, and barbecue grills. There's also the convenience of free self parking.

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 3 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Deluxe Apartment, 3 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Kirra Palms Holiday Apartments ratings based on 45 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kirra Palms Holiday Apartments

Everyone (25) Couples (7) Family (11)
4 out of 5
Coffee machine provided, but no coffee pods. Iron provided, no ironing board. Only 2 satchels of dishwasher powder. Access to the second bathroom was not allowed, which was inconvenient for visitors. No bathroom accessories such as shampoo, conditioner and body wash was not included. No extra towels and no face washers were included. Apart from that, we really enjoyed our stay. It was just the small details that let the property down. Comfy bed, clean sheets and a lovely space to relax and enjoy the area. 4 stars overall.

Posted by on 4 Feb. 2024

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Comment from Hotel Management

4 Feb. 2024 by Bruna Brito - Kirra Palms

Dear Scott,Thank you for leaving us a review and helping the Kirra Palms team improve.The coffee machine is the owner's item; they leave it in the apartment as an extra for the guests. Guests can provide their pods to use the machine. The hotel offers coffee sachets during your stay.The second bedroom was locked because you booked a one-bedroom apartment. Please get in touch with reception if you would like to upgrade to a two-bedroom apartment.Unfortunately, we no longer provide face washers due to numerous problems with makeup marks. However, please get in touch with reception if you need any extra accessories during your stay, such as dishwasher powder or shampoo/conditioner. We have a 24-hour team available to assist you with anything you need. Thank you again for your feedback, and we hope to see you again soon! :)Kind regards,Bruna Brito @ Kirra Palms

3 out of 5
Awesome location. Had Tv issues, 2nd night blackout for about 20min needed to contact after hours.

Posted by on 23 Nov. 2023

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Comment from Hotel Management

23 Nov. 2023 by Bruna Brito - Kirra Palms

Dear Cheyanne,Thank you for taking the time to leave us a review and help us improve. The recent energy blackout was caused by a government project at the intersection of Miles Street and Musgrave Street. The power was turned off temporarily to fix the energy problem. If you experience any issues, such as problems with your TV, please do not hesitate to contact our after-hours service. Our team at the hotel will be happy to assist you with anything you need.We hope see you again! :)Kind regards,Bruna Brito @ Kirra Palms

4 out of 5
Thankyou for your friendliness & easy communication. It was an easy process to stay with you & i look forward to returning soon!

Posted by on 20 Nov. 2023

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4 out of 5
Gr8 central walkable accommodation

Posted by on 16 Nov. 2023

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5 out of 5
Construction works across the road

Posted by on 24 Oct. 2023

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4 out of 5
A/c would not work, kept stopping thank god it wasn’t summer

Posted by on 25 Aug. 2023

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4 out of 5
Convenient close to everything. Found the stairs a bit much for our age. Otherwise good.

Posted by on 16 Aug. 2023

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4 out of 5
Apartment was great , all amenities were there . Only bug bear was the stairs from garage especially when staying on the top floors , luckily we didn’t have a lot of luggage

Posted by on 3 Jul. 2023

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Comment from Hotel Management

31 Jul. 2023 by The Team Kirra Palms

Hello,Thank you for choosing to stay with us. It was our pleasure to have you here.Our hotel is accessible by stairs and has 3 levels. If you need help with your luggage or anything else, our team is available to assist you at any time.We hope to see you again!Kind Regards,The Team @ Kirra Palms

4 out of 5

Posted by on 14 Jan. 2023

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4 out of 5
Great location, friendly staff.

Posted by on 10 Jan. 2023

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About the Kirra Palms Holiday Apartments

Location 102-112 Musgrave Street, Coolangatta, QLD 4225

Property Features

Kirra Palms Holiday Apartments offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and a garden are also featured at Kirra Palms Holiday Apartments. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Gold Coast apartment.

  • 20 guestrooms or units
  • Built in 1994
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Express check-out
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave (on request)
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Kirra Palms Holiday Apartments offers 20 air-conditioned accommodations with DVD players and coffee/tea makers. Rooms open to balconies. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and hair dryers. This Gold Coast apartment provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans.

  • In-room kitchen
  • Private balcony
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9 AM - 5 PM
  • Saturday - Saturday: 9 AM - noon
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9 AM - 5 PM
  • Saturday - Saturday: 9 AM - noon
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 20 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. The property is professionally cleaned.

  • No lifts
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee
  • Crib (infant bed) fee: AUD 20 per day
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kirra Palms
  • Kirra Palms Holiday
  • Kirra Palms Holiday Apartments
  • Kirra Palms Holiday Apartments Coolangatta
  • Kirra Palms Holiday Coolangatta
  • Kirra Palms Holiday Apartments Apartment Coolangatta
  • Kirra Palms Holiday Apartments Apartment
  • Kirra Palms s
  • Kirra Palms Holiday Apartments Apartment
  • Kirra Palms Holiday Apartments Coolangatta
  • Kirra Palms Holiday Apartments Apartment Coolangatta
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.