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4.3 out of 5

"I liked everything about the property " More

By a verified traveller on Tue 12 Mar 2024

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Hotel Description

A luxury stay in Perth awaits you at Joondalup Resort. You'll be 2.5 km (1.6 mi) from Edith Cowan University Joondalup Campus and 2.9 km (1.8 mi) from Lakeside Joondalup. Highlights at this hotel include 2 restaurants, 2 bars/lounges, and a full-service spa.

A day of pampering at endota Spa can include deep-tissue massages and body treatments. The restaurant, The Alcove, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Enjoy the golf course, outdoor swimming pool, gym, and kids' swimming pool. 8590 square feet (798 square meters) of event facilities include meeting rooms and conference space. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking.

With a stay at this 4.5-star Connolly hotel, you'll be 2.9 km (1.8 mi) from Western Australia Police Academy and 3.9 km (2.4 mi) from Neil Hawkins Park.

Resort Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$190* Per night/room 15 Apr. - 16 Apr.

Lakeview King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Gardenview Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Gardenview King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Joondalup Resort ratings based on 324 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Joondalup Resort

Everyone (172) Couples (89) Family (57)
5 out of 5
I liked everything about the property

Posted by on 12 Mar. 2024

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Comment from Hotel Management

15 Mar. 2024 by Felix-Front Office Supervisor

Thank you Jan for your feedback about your recent stay. We are glad you liked everything at Joondalup Resort. We hope to see you again soon. Kind regards, Felix-Front Office Supervisor

5 out of 5
Everyone was so friendly this stay was wonderful when I come back to visit this is the place I’m staying

Posted by on 8 Mar. 2024

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Comment from Hotel Management

11 Mar. 2024 by Felix-Front Office Supervisor

Thank you Donna for your feedback .We are glad you enjoyed your stay.We hope to see you again soon.Kind regards,Felix-Front Office Supervisor

2 out of 5
No food after 8.30

Posted by on 3 Feb. 2024

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Comment from Hotel Management

9 Feb. 2024 by Felix-Front Office Supervisor

Thank you Peter for providing feedback about your recent stay. Unfortunately, the restaurant closes at 9pm.Kind regards, Felix-Front Office Supervisor

4 out of 5

Posted by on 22 Jan. 2024

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3 out of 5

Posted by on 15 Jan. 2024

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Comment from Hotel Management

8 Feb. 2024 by Felix-Front Office Supervisor

Dear Mark,We really appreciate you taking the time to share your rating with us. We look forward to seeing you againkind regards, Félix-Front Office Supervisor

4 out of 5
We had a lovely time as we were staying for a wedding, however for the price we paid, we were very disappointed with the state of the rooms, they looked old and tired and in need of repair. There was paint off the walls between the bedroom and bathroom, like water damage and the tiles on the floor and walls the same. Badly in need of refurbishment - wouldn't book this hotel again unless we were there for a function, better value elsewhere. 4 star is overrated.

Posted by on 20 Dec. 2023

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2 out of 5
Wouldn’t stay here or recommend it to anyone. Very expensive for what it is. Dirty rooms, disorganised service. No value for money

Posted by on 16 Dec. 2023

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Comment from Hotel Management

18 Dec. 2023 by .

Greetings Nicky,I am sorry to hear that your stay did not meet your expectations.

3 out of 5

Posted by on 11 Nov. 2023

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Comment from Hotel Management

18 Nov. 2023 by Joondalup Resort Team

Hi Eric, Thank you for providing the review. To discuss your feedback further please contact us at the property.

5 out of 5
We loved everything about our first time experience very friendly efficient staff an absolute gem in WA.

Posted by on 14 Sep. 2023

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Comment from Hotel Management

19 Sep. 2023 by Joondalup Resort Team

Hi Sonja, Thank you for sharing first-time experience with us! We are delighted to hear that you loved everything from our friendly and efficient staff to your overall stay. Thank you again for your kind words and looking forward to welcoming you back on your next visit.

5 out of 5

Posted by on 4 Sep. 2023

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Comment from Hotel Management

7 Sep. 2023 by Joo

Dear Chris, Thank you for your wonderful feedback. We are thrilled to hear that you had a fantastic experience during your stay. Hope we will have a chance to host you back again in future. Kind Regards,

Property Features

Joondalup Resort offers its guests a full-service spa, a golf course, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Event space at this hotel measures 8590 square feet (798 square meters) and includes conference space. A children's pool, a fitness center, and spa services are also featured at the luxury Joondalup Resort. Self parking is free. This 4.5-star Perth hotel is smoke free.

  • 70 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 8590 sq ft of conference space
  • 798 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Joondalup Station (3.4 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

Joondalup Resort offers 70 air-conditioned accommodations with safes and slippers. Rooms open to balconies or patios. Beds feature premium bedding. Digital television is provided. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided once per stay.

  • Private balcony or patio
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

The Alcove - This poolside restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

28 Cafe - Overlooking the golf course and garden, this café specializes in local cuisine and serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Tap Room Bar & Kitchen - Overlooking the golf course and garden, this restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Massages
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29 for adults and AUD 15 for children
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Joondalup Connolly
  • Joondalup Resort
  • Joondalup Resort Connolly
  • Joondalup Resort Hotel
  • Joondalup Resort Connolly
  • Joondalup Resort Hotel Connolly

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.