- Check-in time starts at 3:00 PM
- Minimum check-in age is: 18
- Check-in time ends at 5:30 AM
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 72 hours prior to check-in. For more details, please contact the property using the information on the booking confirmation.
Guests are required to present their booking confirmation email and valid passport at check-in.
The Pavilions Phuket offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 72 hours prior to check-in.
- Service animals not allowed
- UnionPay
- Debit cards not accepted
- Staffed front desk
- Smoke detector
- Security system
- Property uses a professional cleaning service
- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Protective clothing is available for guests
- Masks are available for guests
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Social distancing measures are not in place
- Contactless check-in is available
- Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
- Property confirms they are implementing enhanced cleaning measures
- Individually wrapped food options are available
- Individually wrapped food options are available for breakfast
- Individually wrapped food options are available for lunch
- Individually wrapped food options are available for dinner
- Individually wrapped food options are available through room service
- gap period enforced between guest stays 24 hours
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property does not follow sanitisation practices of any association
- Guest accommodation is not sealed after cleaning
- Electrostatic spray is not used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation might be required for some facilities on site
- Mobile key entry is not available
- Food service has been amended for enhanced safety
- Guests must provide health documentation
- Guests must provide a negative COVID-19 test result
- Negative COVID-19 test result must be of specific type(s): PCR
- Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
- Minimum age for negative COVID-19 test result requirement: 6
- Property does not offer on-site COVID-19 testing
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately THB 1060 for adults and THB 530 for children
- Airport shuttle fee: THB 1300 per vehicle (one-way, maximum occupancy 2)
- Rollaway bed fee: THB 3000.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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