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4.0 out of 5

"Access to the hotel was a bit different - via a commercial driveway rather that driving straight up to the entrance. That said it wasn't a problem. ... " More

By a verified traveller on Thu 14 Mar 2024

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Hotel Description

A luxury stay in Sydney awaits you at Mantra Castle Hill. Within a 30-minute stroll, you'll find Castle Hill Country Club and Hillsong Church. Highlights at this hotel include free self parking, a 24-hour gym, and in-room kitchens.

This business-friendly hotel offers free WiFi in public areas, a business center, and a terrace. Added amenities include laundry facilities, a garden, and barbecue grills. Continental breakfast is available daily between 7:00 AM and 10:00 AM.

With a stay at this 4.5-star Castle Hill hotel, you'll be 3.2 km (2 mi) from Castle Towers Shopping Centre and 4.3 km (2.7 mi) from Norwest Private Hospital.

Studio Apartment, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$119* Per night/room 15 Apr. - 16 Apr.

Studio Apartment, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Three Bedroom Apartment, Three King Beds

Bed Count 3 King Beds Maximum Occupancy 6 Max

Two Bedroom Apartment, Two King Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

One Bedroom Apartment, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Apartment, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mantra Castle Hill ratings based on 415 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Castle Hill

Everyone (216) Couples (99) Business (3) Family (86)
5 out of 5
Access to the hotel was a bit different - via a commercial driveway rather that driving straight up to the entrance. That said it wasn't a problem. Parking was under the building & plentiful. The receptionist, Tia (spelling?) was very friendly and provided answers to my questions before I asked. Very professional. My room was well-appointed, comfortable and quiet.

Posted by on 14 Mar. 2024

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2 out of 5
Room not cleaned properly Sponge under the kitchen sink was used from previous guests and house keeping also used the same sponge. Couch covered in stains Carpet not vacuumed Mould in shower Oven not clean Air conditioner dusty Bed was hard and uncomfortable

Posted by on 7 Mar. 2024

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4 out of 5
Helpful team. But no soap over shower/bath...just a body lotion!

Posted by on 6 Mar. 2024

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4 out of 5
Good

Posted by on 17 Feb. 2024

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1 out of 5
Very disappointed in Mantra and Accor. The king-size bed was the hardest I've ever had the misfortune to encounter. This combined with the fact that the AC unit couldn't cool the room down made for a very arduous and difficult night. I definately won't be staying here again.

Posted by on 14 Feb. 2024

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4 out of 5
Much better than Rydges Norwest. Moccona coffee good.

Posted by on 14 Feb. 2024

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2 out of 5
Awful place to stay

Posted by on 9 Feb. 2024

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4 out of 5
Clean & tidy great rooms for our short stay. Needs some more outdoor furniture.

Posted by on 4 Feb. 2024

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4 out of 5

Posted by on 15 Jan. 2024

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4 out of 5
Convenient to Castle Towers

Posted by on 7 Jan. 2024

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About the Quality Apartments Castle Hill

Location 8 Gladstone Road, Castle Hill, NSW 2154

Property Features

Public spaces have free WiFi. You'll find a business center on site. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the luxury Mantra Castle Hill. Free self parking is available. This 4.5-star Sydney hotel is smoke free.

  • 82 guestrooms or units
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Sydney Seven Hills Station (9.5 km / 5.9 mi)
  • Parking: Free self parking

Room Amenities

Mantra Castle Hill offers 82 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Rooms open to balconies or patios. Cable television is provided. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony or patio
  • IPod dock
  • Television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 15 per person
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Castle Hill
  • Mantra Castle Hill Hotel
  • Mantra Castle Hill Castle Hill
  • Quality Apartments Castle Hill
  • Mantra Castle Hill Hotel Castle Hill

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.